Helping Hands Home Care (Huddersfield)

If this isn't possible a paper copy or communication sheet should be placed in the home so carers and family can work together.

The ongoing care of 3 visits a day is invaluable and I can rest assured my mother is in safe hands.

We appreciate the respectful and kind way you care for our mother. She has always been very independent, so your morning and evening visits, make sure that continues. Your carers have known when it was appropriate to raise concerns and what appropriate action to take. Thank you for all you do.

Helping Hands have provided reliable,consistent and caring support to both my husband and myself.They also provided additional support at 24 hours notice when I had an unexpected operation and needed much more assistance.Carers came in every evening to get my husband ready for bed and also increased their daytime visits .My recovery would not have been so successful without this help .I am grateful to all the team and know I can access additional support should I require it

From a communication point of view with the office via email, this has been an excellent service. Toni has been responsive to adjustments in the care requirements and calls for my sister. The care provided on the whole from my perspective has been positive for what is quite an intricate care call, consistency with carers is always welcome, but not always available, this is understandable. Thanks for the continued support.

I have received very good care from the people assigned to me. It has been easier for me to have the same carers each day as you have a more personal relationship with them and they know where everything goes in the house. Nothing has been refused when asked to do it. The office staff have always been helpful in trying to fit me out with compatible carers.

We are very pleased with the service and would recommend helping hands to others.

Thankyou for providing very reliable and consistent care for our father. Currently our father is independent however, he needs two short visits each week to provide some essential care and support. The carers are now familiar to him which is much appreciated. I would recommend Helping Hands to others.

Would highly recommend Helping Hands.

Same regular carers where provided and showed a good understanding of clients needs and supported her in a caring and professional manner.

Helping Hands are reliable , caring and supportive. They visited as arranged and performed all tasks as agreed and sometimes tasks over and above. They were kind and thoughtful to my Auntie. Thank you for you your care.

Wonderful people who come in and feed my dad, tidy the house and feed the cats while I am away. Have used them a few times. Always helpful. It's nice to go away and know that everything is covered. I come home to a happy dad, clean house and clean litter trays. Exactly what you want after getting a flight at midnight in February. Have used a few times before. Will definitely book again. Have also requested them for house cleaning when I am too ill or busy. Or just overrun by circumstances. The whole team are fabulous.

It's great to be able to rely on the Helping Hands team especially as my sister and myself live so far from our mum. We are able to call Helping Hands easily to stop them coming in when myself or my sister are with mum for long stretches of time.

Thank you everyone.

I highly recommend Helping Hands, and we would be lost without the team. Thank you for looking after my lovely Mum so well.

Helping Hands provided a really helpful service for my mother. As her mobility worsened, they provided increasing care. When my mother fell, I was informed by a neighbour. Since I lived away, I could not get to my mother for a few hours. I rang Helping Hands, who sent a carer straight away to stay with her until I was able to get there and the ambulance arrived. This was a great relief. I would definitely recommend Helping Hands.

Regular home visits vary depending on carer. Some are excellent and take initiative to do odd jobs, make drinks and visit shops etc. Others just sit there and wait for my elderly mother to make them a drink and generally entertain them, basically adding no value, other than a bit of company during the two-hour visit.

I would recommend this service without reservation.

However, the client (my mother) was upset and annoyed by the fact that although every attempt was made by Helping Hands to provide continuity of staff personnel, she couldn't cope with different staff arriving each week.

Helping Hands cared for my father during his convalescence after breaking his leg. The care was very friendly and always on time. The carers went above and beyond to make sure his surroundings were clean and safe at all times and that he was talked to like a person, not a client. Couldn't recommend a better company. We have used other companies before who did the bare minimum, which Helping Hands certainly doesn't; they are happy to help in any way. Thanks again for caring for my dad.