Biliv Care offers domiciliary care services that support people in their homes in Birmingham.
Services include personal care (such as support with washing, dressing and meal preparation), medication management, companionship, and assistance with household chores. Their main mission is to support people to maintain their independence and quality of life while making sure they are safe and secure at home. Those who are elderly, disabled or recovering from an illness or...
Care Provided by Biliv Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26 - £30
- Weekly Live-in Care Fees: £1,200 - £1,500
- 30 Minute Visiting Care Fees: £14 - £20
Contact Biliv Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Biliv Care Ltd
- Private Owned
Person in charge
- Tapiwa Chimombe (Manager)
Biliv Care Reviews (13)
Biliv Care has a Review Score of 9.0 (9.002) out of 10, based on 7 reviews in the last 2 years.
Over all time Biliv Care has 13 reviews.
What stood out for me most is how they treated mom as a friend , not just a patient , taking time to chat to her , laugh with her and add some brightness to her day keeping her smiling through this difficult disease , the same kindness was extended to us a family and the carers we had were all really approachable and easy to talk openly and honestly with
As my mom moves on into a care home venturing into the next stage of her dementia journey I would like to thank the team at Biliv for their care , compassion and support to our family while mom was at home ,
Would definitely recommend Biliv Care to anyone needing care for a family member
That is very kind of you. We really appreciate your kind words.
To start with I thought this was a good care company, they are not. Shocked at how terrible they treat clients, not turning up, no communication, terrible hygiene, careless. Please be careful if your family member is a client.
We have been using Biliv since February 2024 , for our brother in law ,who has now moved into a care home . And we have found them to be very responsive , reliable and mindful ,of what , at times have been difficult situations . They have always acted quickly and professionally and kept us up to date with any possible problems , and are always courteous with their client . Thank you for the care you have given .
Thank you very for your kind words We are pleased to make a difference in your mum's life. We will strive to maintain the current standards..
Thank you Biliv x
Thank you very for your kind words We are pleased to make a difference in your mum's life. We will strive to maintain the current standards..
Biliv Care not only cared beautifully for our 99-year-old mum, to enable her to die at home and in her own bed, but they also cared for us, as a family. Their care and sound sensible approach to what was to come gave us all confidence to do what Mum wanted most which was to be at home with family close by. We will be forever grateful.
Thank you very much for your kind words. We felt quite honoured to have looked after Mum. She was such a joy and an inspiration to us all. We are pleased to have made a difference in her life. Many thanks.
Lots of love always.
Thank you so much. We feel honoured to have had the opportunity to look after Mum. She was amazing and kind to us. The family were very supportive too. We are glad that Mum is in the right place where she can be happy and well looked after. Many thanks.
My wife who had a terminal illness received excellent care. Due to my wife's illness, she did not sleep very well so we requested a later time slot in the mornings and this was received. The carers treated her with so much care, I could not rate them highly enough. Thank you so much.
All of the carers are absolutely amazing. The level of care is absolutely perfect. They stay in contact all of the time with myself and my wife. It’s reassuring that my mum is being looked after throughout each day and they accommodate whatever is required. Keep up the good work!
Thank you very much for your kind response. We are happy to know that we are making a difference in Mum's life. We endeavour to maintain this kind of service all the time.
Wonderful, caring, friendly and professional. Always go the extra mile and always on time. Don’t know how we’d of coped without them!
Thank you so much for your kind words. We are pleased to know that we are making a difference in your lives. Thank you for supporting us too.
It was Social Services who initially appointed Biliv Care as carers. A manager from Biliv Care came to the house working out the number of visits and the suitable times. The manager was a very pleasant women who explained the purpose of the visiting carers, which was to administer medication three times per day. My Dad was then diagnosed as having Alzheimer's. Being totally satisfied with the service Biliv Care were providing we increased the amount of time and number of visits they would visit. The carers have never missed a visit and always enter the house in a happy and caring manner. They always address the 'patients' in a courteous and friendly way, whilst completing their tasks in a totally professional way. Even when my Mother is in an abusive mood they have the ability to talk to her in a calm and caring way which in turns calms her down. One does hear stories of non caring, useless care companies, but Biliv Care simply prove this to be untrue.
Thank you for taking the time to post a review, we genuinely appreciate it. It is wonderful to hear that the carers are always polite, caring and remain professional when looking after your father. I will now share your kind words with the team.
Kind Regards.
Kindness, love and consideration is top of the list.
She is treated with dignity in these difficult times of change.
The whole team do an amazing job and go over and above the normal requirements.
Good afternoon Marsha
Thank you for taking the time to post a 5 star review, we genuinely appreciate it. It is wonderful to hear that the service Biliv Care has provided has been outstanding. We always aim to be kind and compassionate in the care we give, we are glad to hear that this was shown. I will now share your kind comments with the rest of the team.
Tapi
Times are stuck to and if for any reason they are going to be more than half an hour late, they phone us to let us know.
Management makes contact with us regularly to make sure things are going ok and ask if we feel our care needs are being met.
The ladies don't rush or push if they are close to our time ending.
Best care company we have used so far, and we've had a few!
Thank you.
Good afternoon Hannah,
Thank you for taking the time to post a 5 star review, we genuinely appreciate it. It is wonderful to hear that the carers you have had are very professional. I will now share your kind words with the rest of the team.
Tapi
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Biliv Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Biliv Care.
Meet the Team (1)
I am in charge of ensuring that the care facility runs well, that residents are taken care of and kept secure, that staff members are being developed, and that other crucial management tasks, including budgeting, are being completed.
Organising the daily provision of the domiciliary care service in an effective manner.
Control every part of the staff team.
Achieving effective client and employee communication of information and directives.
The administration and coordination of staff development programmes
To ensure that employees are aware of their obligations, exercise leadership.
Frequently Asked Questions about Biliv Care
How many Carers does Biliv Care employ?
Biliv Care employs 26 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Biliv Care to verify any information. View our terms and conditions. Biliv Care has an Enhanced Service - more info.