The Willows Home Care North East

The Willows Care Home, 117 Rothesay Terrace, Bedlington NE22 5PX
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1 Review
  • The Willows Home Care North East, Bedlington
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Anderson Nursing Ltd

Person in charge

  • Mark Anderson (Manager)
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The Willows Home Care North East Reviews (1)

Over all time The Willows Home Care North East has 1 review.

Overall Experience

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Date Published

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Review from Brenda c (Partner of Client) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend this business to anyone! We were given a care package in March and last week were informed by Adult Social Care that in 2 days the package would cease. There was nothing from the owner and at the time the carer who came wasn’t aware. My partner's care manager was on leave, so Social
Services suggested a care home as an emergency. I refused as he had waited in hospital for 8 weeks for a package. If you want “care” this is not the company you need. They don’t care! I have given the ratings below based on the carers who looked after him, not the management!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Willows Home Care North East

What Type of Services does The Willows Home Care North East offer?

The Willows Home Care North East offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Willows Home Care North East to verify any information. View our terms and conditions. The Willows Home Care North East has an Basic Service - more info.