The Willows Home Care North East

The Willows Care Home, 117 Rothesay Terrace, Bedlington NE22 5PX
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1 Review
  • The Willows Home Care North East, Bedlington
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Anderson Nursing Ltd

Person in charge

  • Mark Anderson (Manager)
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The Willows Home Care North East Reviews (1)

Over all time The Willows Home Care North East has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to The Willows Home Care North East
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Review from Brenda c (Partner of Client) published on 21 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would not recommend this business to anyone! We were given a care package in March and last week were informed by Adult Social Care that in 2 days the package would cease. There was nothing from the owner and at the time the carer who came wasn’t aware. My partner's care manager was on leave, so Social
Services suggested a care home as an emergency. I refused as he had waited in hospital for 8 weeks for a package. If you want “care” this is not the company you need. They don’t care! I have given the ratings below based on the carers who looked after him, not the management!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Willows Home Care North East

What Type of Services does The Willows Home Care North East offer?

The Willows Home Care North East offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Willows Home Care North East to verify any information. View our terms and conditions. The Willows Home Care North East has an Basic Service - more info.