Helping Hands Home Care (Northwich)

Offices F19b Northwich Business, Meadow Street, Northwich CW9 5BF
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9.0 4 Reviews
  • Helping Hands Home Care (Northwich), Northwich
Helping Hands Home Care (Northwich) offers home care and support across Northwich, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock Green.

With services ranging from companionship and help with housework to palliative and full-time live-in care, the experienced and dedicated team are able to support people living in their own homes by providing as little or as much care as needed. Personalised care plans ensure each client receives care that suits them and meets their health and wellbeing needs. These are also regularly revised to allow the team to recognise and respond to any changes.

If you're looking for reliable home care for yourself or a loved one, please contact the team who will be happy to help.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.65
  • Weekly Live-in Care Fees: from £1595

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Northwich) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Danielle Cameron (Branch Care Manager)

Helping Hands Home Care (Northwich) Reviews (4)

9.0

Helping Hands Home Care (Northwich) has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Northwich) has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from H W (Wife of Client) published on 9 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally pleased with the service from Helping Hands. Had a couple of hiccups earlier in the journey but these were sorted out satisfactorily.
We generally have the same carer twice a week at a regular slot which l have found beneficial to my husband with dementia. He has confidence in her care
and is treated with dignity and even looks forward to the visits.

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Treated with Dignity

Value for Money

Review from Philip D (Son of Client) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were not looking forward to getting Carers , but now they are so glad they did, all the ladies are very Friendly and i can relax now to know they are getting proper meals with fresh vegetables every day and a pudding. They now wash and dress my Mum every morning and give her her pills.
They also help out with ironing, cleaning emptying bins checking the fridge for out of date food. They make the bed and change the bed and put clothes away. The weekly rota is excellent as I can let my Mum know who is coming . Me & my brother now have peace of mind that they are being looked after , I ring the ladies in the office too and they are also very friendly and very helpful I fully recommend Helping Hands.

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Treated with Dignity

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Review from Deborah W (Client) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are friendly, well presented and helpful.
Most have good timekeeping, when they are unable to be so due to e.g. traffic, I am kept informed.
Most of the time they use their full hour and look for additional tasks or ask Is there anything else I can help with? When I feel rushed (not
often) I have contacted the office.
I have a few 'main carers' i.e. most often here; they know my routine and if they spot something that needs doing will either just get on and do it, or let me know that they will action it the next day.

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Treated with Dignity

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Review from Jane R (Daughter of Client) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death and my mum's changing needs. Strong relationships quickly grew with the team of carers. They did everything they could for my dad. Mum trusts them and has become
very fond of them. Their care has enabled her to stay at home where she wants to be. Helping Hands are really good at getting in touch if they have any concerns. They have been very helpful in communicating with the surgery and pharmacy when needed.

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Value for Money

Current Review Score: 9.0 (8.958)

Overview of Review Score

The Review Score of 9.0 (8.958) out of 10 for Helping Hands Home Care (Northwich) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Helping Hands Home Care (Northwich) is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Northwich) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Danielle

Danielle Cameron

Job Title: Branch Care Manager

I have been in the home care sector for over eight years, and I have worked for Helping Hands for over two years. I am proud to work for Helping Hands as I have a great team around me who are hardworking, and all go above and beyond to meet the needs of all our customers. I have two children whom I devote my time to, and we enjoy going on family holidays abroad.

Frequently Asked Questions about Helping Hands Home Care (Northwich)

What Type of Services does Helping Hands Home Care (Northwich) offer?

Helping Hands Home Care (Northwich) offers Home Care.

How many Carers does Helping Hands Home Care (Northwich) employ?

Helping Hands Home Care (Northwich) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Northwich) to verify any information. View our terms and conditions. Helping Hands Home Care (Northwich) has an Enhanced Service - more info.