Midlands Community Care Ltd

173B Walsall Road, Great Wyrley, Walsall WS6 6NL
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9.5 6 Reviews
  • Midlands Community Care Ltd, Walsall
Midlands Community Care Ltd provides high quality care to individuals in their own homes, enabling their independence.

Care packages are tailored to the individual's needs and the staff will go above and beyond to enhance the client's quality of life.

Whether the client is requiring complex care or would like some company, Midlands Community Care Ltd can meet their needs.

Every effort is taken to ensure a high quality of care for all individuals, enhancing their life and ensuring they continue to enjoy the things they love, in the comfort of their own homes.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £26
  • Weekly Live-in Care Fees: £2700 – £4000

Please contact the office for information on all fees.

These prices are only a guideline, please contact Midlands Community Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Midlands Community Care Ltd

Person in charge

  • Shannon Hendy (Manager)

Midlands Community Care Ltd Reviews (6)

9.5

Midlands Community Care Ltd has a Review Score of 9.5 (9.486) out of 10, based on 6 reviews in the last 2 years.
Over all time Midlands Community Care Ltd has 6 reviews.

Overall Experience
  • 4
  • 2
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 6
  • 6
  • 0
Reviewer Connection to Midlands Community Care Ltd
  • 4
  • 1
  • 1
Total of 6, showing 1-6
Review from Sharon R (Daughter of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Midlands Community Care high enough. We had a few care companies before them, one of which was only temporary so we lucked out when Midlands finally got the contract. They were all lovely, respectful, conscientious and reliable. My mother loved them and I believe they loved her too. Their
kindness will always be remembered.
Reply from Shannon Hendy, Director at Midlands Community Care Ltd

Thankyou for the wonderful feedback, mom meant a lot to everyone at midlands community care and is missed greatly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J P (Wife of Client) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one the service has been outstanding. Excellent communication. Staff helpful and professional and management approachable and caring.
All the staff who have looked after my husband have been so kind and caring. They take the time to show interest in his wellbeing. Nothing is too much trouble.
They all provide a service that creates peace of mind.
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Review from Michelle F (Ex Family Member) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dependable service providing individualised care for clients. A true feeling of caring and wanting the best for their client. A professional approach teamed with a friendly and relaxed presentation on each visit. Good problem solving and attention to detail. I passed on their details to a friend and
his Mother and Father are now also benefiting from their care and support. They give me peace of mind in what is a difficult and complicated situation.
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  • Treated with Dignity
  • Value for Money
Review from Carol J (Daughter of Client) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic company. Excellent care, lovely carers, and excellent support from the office. Always go above and beyond to help out, not only for the service user but also for my husband who does not receive care. Would highly recommend it to anyone looking for a care company that goes that extra mile for
their loved ones.
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Review from A C (Daughter of Client) published on 6 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very pleased with the service. The only thing that could be improved would be to make a telephone payment when the invoice is received so payment could be made quicker.
All the staff are very friendly and professional.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lorraine G (Daughter of Client) published on 6 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall experience is excellent although the staff seem to change very often and just when Dad gets used to them he has someone new and it takes him time to adjust.
Having said that, all girls are always very helpful and always make a fuss of Dad.
If I need to contact the office I always get help
and if Dad needs the doctor they are quick to get in touch with them.
All in all, very happy with the care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Midlands Community Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Midlands Community Care Ltd is calculated as follows: ( (31 Excellents x 5) + (4 Goods x 4) ) ÷ 35 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Midlands Community Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Shannon

Shannon Hendy

Job Title: Director/Registered Manager Joined: 2022

Shannon opened the Company in August 2022, following a degree in Adult Nursing from the University. While studying, she worked with the healthcare industry as a community care worker. Shannon opened the company in order to continue making a difference in people's lives and to promote and deliver high standards of care to the community. Shannon holds the role of Director and Registered Manager at Midlands Community Care Ltd.

Staci

Staci Waldron

Job Title: Registered Manager Joined: 2022

Staci joined the team in August 2022 when the company first opened its doors as a care coordinator with 20+ years of experience within the healthcare sector. She quickly progressed within her role to deputy manager, care manager and has since gained her registration with CQC as Registered Manager. Staci provides a high level of support to all service users and staff continuously, promoting and managing high standards of care.

Sarah Jane

Sarah Jane Hill

Job Title: Care Co ordinator Joined: 2024

Sarah joined the team in April 2024 as a field care supervisor and quickly progressed to care coordinator due to her hard work and dedication within her role. Sarah focuses on recruitment and staff training as well as assessments, and ensuring all clients' needs are met and delivered to a high-quality standard.

Frequently Asked Questions about Midlands Community Care Ltd

What Type of Services does Midlands Community Care Ltd offer?

Midlands Community Care Ltd offers Home Care.

How many Carers does Midlands Community Care Ltd employ?

Midlands Community Care Ltd employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Midlands Community Care Ltd to verify any information. View our terms and conditions. Midlands Community Care Ltd has an Enhanced Service - more info.