Purple Lilac Healthcare

Fairways House, Alpha Business Park, Mount Pleasant Road, Southampton SO14 0QB
Review Us
8.5 3 Reviews
  • Purple Lilac Healthcare, Southampton
Purple Lilac Healthcare, based in Southampton, provides a friendly, home care service for people requiring support.

Trained staff give individuals the dignified care and respect at all times.   

Home care services include personal care such as assistance showering, going to the toilet, getting out of bed and getting dressed.

Compassionate staff can also help with household tasks such as meal preparation, assistance to attend medical and social appointments etc.
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Care Provided by Purple Lilac Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £28
  • Weekly Live-in Care Fees: £1050 – £1200

These prices are only a guideline, please contact Purple Lilac Healthcare to find out the exact price for your requirements.

Contact Purple Lilac Healthcare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Purple Lilac Healthcare to get a personalised quote.

Good to Know

Owner

  • Purple Lilac Healthcare Ltd

Person in Charge

  • Violet Chatindo (Manager)

Purple Lilac Healthcare Reviews (3)

8.5

Purple Lilac Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Purple Lilac Healthcare has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Purple Lilac Healthcare
  • 2
  • 1
Total of 3, showing 1-3
Review from Lindsey S (Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single person that comes to care for me are amazing, they are helpful and friendly and really make a difference to my day-to-day life. Recently I have lost quite a bit of mobility in my legs, I've been needing a bit more help than normal. I can't thank your team enough for everything they do for
me. It's not just about the physical things they do for me, they talk to me, it's lovely to have someone to chat to when you've been alone all week. Thank you so much.
Reply from Violet Chatindo, Care Manager at Purple Lilac Healthcare
Dear Lindsey
Thank you for the feeedback.
Knowing that our carers not only support you physically but also bring companionship and warmth to your week is exactly what we strive for. Your words…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Claire P (Daughter of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The girls from Purple Lilac cared for my mum for 3 months coming to our home 4 times per day.
They were always punctual and arrived with smiles. They were very gentle, patient and caring and mum felt very comfortable. This is so important when you are in your own home.


Mum really enjoyed chatting

to the girls and there is nothing negative to say. All the carers were just lovely and myself and my dad really appreciate the care they gave to mum xxx
Reply from Violet Chatindo, Carer at Purple Lilac Healthcare
Dear ClaireIt was a privilege for us to care for your mum at that stage of her life well lived. Thank you for your encouraging feedback for our lovely carers and team. This will certainly serve as a…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L M (Daughter of Client) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Purple Lilac Healthcare have been looking after both my mum and dad for 6 months now and I have nothing but praise for each and every one of their ladies. Having had a bad experience with a less than satisfactory care company I have no words to express how relieved myself and my family now feel knowing
that Mum and Dad are happy with their care. Purple Lilac go over and above, they respect my parents' dignity, show professionalism at all times and have built a rapport to allow all to have a good ole laugh now and again. I could not recommend more.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Purple Lilac Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Purple Lilac Healthcare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Purple Lilac Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Purple Lilac Healthcare

What Type of Services does Purple Lilac Healthcare offer?

Purple Lilac Healthcare offers Home Care.

How many Carers does Purple Lilac Healthcare employ?

Purple Lilac Healthcare employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Purple Lilac Healthcare to verify any information. View our terms and conditions. Purple Lilac Healthcare has an Enhanced Service - more info.