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Purple Lilac Healthcare

Office 33, Ground Floor, Building 1000, Lakeside North Harbour, Western Rd, Portsmouth PO6 3EZ
Purple Lilac Healthcare Logo
Purple Lilac Healthcare logo
Purple Lilac Healthcare, Portsmouth
Purple Lilac Healthcare, Portsmouth
Purple Lilac Healthcare, Portsmouth

Purple Lilac Healthcare, based in Southampton, provides a friendly, home care service for people requiring support.

Trained staff give individuals the dignified care and respect at all times.

Home care services include personal care such as assistance showering, going to the toilet, getting out of bed and getting dressed.

Compassionate staff can also help with household tasks such as meal preparation, assistance to attend medical and social appointments etc.

Care Provided by Purple Lilac Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £28
  • Weekly Live-in Care Fees: £1,050 - £1,200
The price(s) shown are provided by the agency. Contact Purple Lilac Healthcare for full pricing details and T&Cs.

Contact Purple Lilac Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Purple Lilac Healthcare Ltd
  • Private Owned

Person in charge

  • Violet Chatindo (Manager)

Purple Lilac Healthcare Reviews (9)

9.5

Purple Lilac Healthcare has a Review Score of 9.5 (9.491) out of 10, based on 8 reviews in the last 2 years. Over all time Purple Lilac Healthcare has 9 reviews.

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Showing 9 reviews matching selected criteria
Review from C D (Friend of Client) published on 17 April 2026 Submitted via Postal Card
Overall Experience

Seamless support following leaving the hospice. The lead carer communicated with me effectively and openly. Good processes in place. Keep up the good work. Thanks.

Reply from Violet Chatindo, Registered Manager at Purple Lilac Healthcare
How wonderful to know that you have found our lead carer living up to our values and standards.

The care and support of our clients is at the heart of our service and our lead carer works very hard to ensure the comfort of our clients as well as to gain the trust of family and friends of the...  

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Review from Amy A (Friend of Client) published on 17 April 2026 Submitted via Website
Overall Experience
Absolutely outstanding
Very friendly
On time
Great communication

I would highly recommend always here to talk to great with the patient and they are very kind and caring towards them

Great job all round

Reply from Violet Chatindo, Registered Manager at Purple Lilac Healthcare
Whenever we hear such testimonials from family and friends, we use that as wind beneath our wings as we serve.

Our carers are delighted to know that you have taken note of their kindness and attention and care.

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Review from I C (Wife of Client) published on 17 April 2026 Submitted via Website
Overall Experience

Excellant service provided by caring staff.They are always pleasant and nice to have in your home.I know that they will always put the welfare of their clients before anything else. They genuinely care for the welfare of their clients.

Reply from Violet Chatindo, Registered Manager. at Purple Lilac Healthcare

Thank you IC for your feedback. Its a privilege to serve each of our clients and our carers have it within themselves the heart and kindness to always give the best of themselves. When we receive such feedback, we can only strive to maintain the quality and level of service.

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Review from P H (Daughter-in-law of Client) published on 17 April 2026 Submitted via Website
Overall Experience
Excellent carers, look after my father in law so well and he is so happy. Cannot fault Purple Lilac.

Nothing is to much for them and they are great at staying in contact if they need anything in particular as part of care I.e if something is needed amongst shopping or if they have any concerns that need sorting.

Reply from Violet Chatindo, Registered Manager at Purple Lilac Healthcare

Thank you for your kind feedback. Our carers indeed all are of caring hearts and minds and are committed to giving each of our clients like your Father-in- law the best care and support to enable him to live his best life as well as to give the family the support needed in daily living.

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Review from Steven M (Son of Client) published on 21 January 2026 Submitted via Postal Card
Overall Experience
The girls were always happy.
They cheered up my mum.
Very friendly and clean and tidy.
Respected everyone and everything.

Very professional.

Reply from Janine Horton, Senior Carer at Purple Lilac Healthcare

Dear Steven

Thank you for your kind words.

In the words of our carers, your Mom was such a lovely person and you and your family showed so much appreciation of the carers in their support of your Mom which was a difference maker to their daily efforts.

Warm Regards

Janine & the management team.

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Review from Jacqueline E (Sister of Client) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Just a few words on behalf of my sister Sylvia. As she is quite happy with the care that you provide. "She is very fond of Sharmen", but has no problem with any of the caregivers. But her biggest problem is her hearing. She finds communication with the girls extremely difficult, which leads to her and them not understanding each other. This week she has been unwell, but can't explain to the girls. She is also showing signs of being depressed, hopefully we can sort this out over the coming months.

Reply from Janine Horton, Senior Carer at Purple Lilac Healthcare

Dear Jackie

Thank you for the kind and positive feedback on the overall care we give.
We will continue to work with you in supporting Sylvia to enjoy her best life and health.

I have taken it upon myself to check in regularly with you and Sylvia whilst also reminding the care team to be...  

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Review from Lindsey S (Client / Service User) published on 20 October 2025 Submitted via Website
Overall Experience

Every single person that comes to care for me are amazing, they are helpful and friendly and really make a difference to my day-to-day life. Recently I have lost quite a bit of mobility in my legs, I've been needing a bit more help than normal. I can't thank your team enough for everything they do for me. It's not just about the physical things they do for me, they talk to me, it's lovely to have someone to chat to when you've been alone all week. Thank you so much.

Reply from Violet Chatindo, Care Manager at Purple Lilac Healthcare
Dear Lindsey
Thank you for the feeedback.
Knowing that our carers not only support you physically but also bring companionship and warmth to your week is exactly what we strive for. Your words remind us why we do what we do.

Our carers have this to say about you Lindsey. ' Lindsey is a strong...  

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Review from Claire P (Daughter of Client) published on 17 September 2025 Submitted via Website
Overall Experience
The girls from Purple Lilac cared for my mum for 3 months coming to our home 4 times per day.

They were always punctual and arrived with smiles. They were very gentle, patient and caring and mum felt very comfortable. This is so important when you are in your own home.

Mum really enjoyed chatting to the girls and there is nothing negative to say. All the carers were just lovely and myself and my dad really appreciate the care they gave to mum xxx

Reply from Violet Chatindo, Carer at Purple Lilac Healthcare

Dear ClaireIt was a privilege for us to care for your mum at that stage of her life well lived. Thank you for your encouraging feedback for our lovely carers and team. This will certainly serve as a reminder for them to serve and support and answer to the call in helping individuals live their...  

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Review from L M (Daughter of Client) published on 7 November 2023 Submitted via Website
Overall Experience

Purple Lilac Healthcare have been looking after both my mum and dad for 6 months now and I have nothing but praise for each and every one of their ladies. Having had a bad experience with a less than satisfactory care company I have no words to express how relieved myself and my family now feel knowing that Mum and Dad are happy with their care. Purple Lilac go over and above, they respect my parents' dignity, show professionalism at all times and have built a rapport to allow all to have a good ole laugh now and again. I could not recommend more.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 November 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Purple Lilac Healthcare.

Meet the Team (0)

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Frequently Asked Questions about Purple Lilac Healthcare

How many Carers does Purple Lilac Healthcare employ?

Purple Lilac Healthcare employs 15 carers.

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