





Honest Senior Care is a family-run, Kenilworth-based domiciliary care service, offering ranging support to individuals, couples and families in their own home. Putting independence, respect and honesty at the very forefront of their person-centred care.
Care Provided by Honest Senior Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33 - £35
- Weekly Live-in Care Fees: £1,600 - £1,600
Contact Honest Senior Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Honest Senior Care Ltd
- Private Owned
Person in charge
- Amy Legg (Care Director)
Honest Senior Care Ltd Reviews (27)
Honest Senior Care Ltd has a Review Score of 9.9 (9.882) out of 10, based on 27 reviews in the last 2 years.
Over all time Honest Senior Care Ltd has 27 reviews.
Mum was feeling low and lacking in confidence and self-esteem following three strokes and clearly needed support with daily household tasks, as well as company, following the loss of her husband. The carers at Honest Senior Care have been so kind and caring towards her and have given her back her confidence, and she really looks forward to their visits. They have matched her really well to a main carer, which ensures continuity and that mum has a trusted carer with whom she can chat and do fun things. They know the right things to say when she feels down, make sure she's looking after herself and take her out on trips when she feels like it. They even do her hair and make-up. They genuinely have made a big difference to her quality of life.
I can't recommend these carers enough, as a family we've been so happy with them. They had such warmth and friendliness. Dad loved them going in and chatting with them. They are approachable and try so hard to fit the care to the client. They go the extra mile. Thankyou so much, so very glad we found you
Their communication is excellent, they're always on time and the quality of their care is amazing. All the carers who visited my mum built a lovely relationship with her, going well beyond the tasks they needed to do in order to ensure that she felt relaxed and comfortable - even through difficult episodes of personal care. There isn't a weak link in their team, very impressive - they really do care.
From the moment I met each and every Carer who visited Mum in her home I knew Mum would be safe and well cared for. Each were different in their own Caring way but all without exception shared the same values. An overwhelming want to do absolutely anything to make life easier for Mum shone through. I would recommend this Company wholeheartedly to anyone looking for Care and company for an Elderly Relative. Thank you so very much.
Honest Senior Care provided my grandmother care for around 2 years after a fall meaning she wasn't able to do everyday tasks as easily as before. They provided excellent care for her and communicated well to us when there were any issues or concerns. They continued to provide increased care towards end of life and were not just a support to my grandmother but also the family at a difficult time. They were quick to get in extra visits when required and nothing was too much trouble. All the carers were patient and understanding with my grandmother and were happy to take her out in the community when she could. I would recommend them without any hesitation.
Always helpful with any queries . Very reliable . Some terrific colleagues who really "cared" . My father was uncomfortable accepting care , but with a careful approach he trusted most of the carers who looked after him .
I cannot recommend Honest Senior Care highly enough. They showed the utmost care and compassion for my grandma throughout their time working with her. All staff had her best interests at heart and were always available to us if we had concerns or queries. During our most challenging times the team helped to guide us and support us, as well as my grandma to ensure she was always comfortable and treated with respect and dignity. As a team they enabled her to stay at home which was her wish and I can never repay their kindness. I wouldn't hesitate to recommend them to anyone.
Thank you Natalie, M was a wonderful lady and we are proud to have supported you all as a family. Thank you, for trusting us
The service provided by Honest Senior Care is excellent. Friendly, efficient carers, always willing to listen and help solve any problems that may occur. The understanding of the carer's needs is always considered, as well as the client's. I would recommend the HSC to anyone needing safety and excellent personal care at any time, given by kind, friendly, efficient carers. Thank you.
A real pleasure to deal with a care company that not only provides care , cares about people its staff and clients I have been impressed since my first enquiry owner took time out on Saturday morning to phone me back to answer questions etc top notch service by kind professional carers highly recommended to any one looking for a care provider best company I have had by far thank you to Andy and the team keep up the good work both Micheala and Justine lead the way in the service provided are youI wish all companies followed this example the best company I have exoerienced out of five different providers
Thank you for your kind words and I'm pleased you've had a great experience with us.
Staff were all good. Slight problem when we started, there was an issue in getting to bed very early, but it got sorted. I was then going to bed at a sensible time, rather than 6:30 PM. By and large, the staff have been very good and caring. No complaints.
Altogether reassuring, careful, understanding, friendly, competant and aware of personal needs and problems.
Most reliable, kind carers, can't praise this company enough.
My mum and I were lucky enough to attend the Christmas lunch that senior care provided and mum and I want to say a very big thank you to everyone at senior care and the staff for a lovely afternoon. Everything from the staff, food, service and entertainment was amazing and really put a smile on my mums face.. thank you.. Jean and Sarah xx
Honest Senior Care was recommended to us and we had no previous experience of the care sector. At our very first meeting I was put at ease and I was particularly struck by the fact that who my mother was as a person was just as important to them as what she needed. We were particularly grateful that they were able to take mum on at short notice. The service worked seamlessly and every single member of the team who attended my mother was warm, friendly, and professional. We got to recognise them as a limited number were involved and they not only cared for her but gave us support and advice right up to mum's passing, we couldn't have made this journey without them. I wouldn't hesitate to recommend them to others.
We have been using Honest Senior Care to care for my Grandmother since June and I honestly couldn't fault them. From day one, the level of care has been absolutely brilliant. My Grandmother is being very well looked after, and the carers consistently go above and beyond to make sure she is comfortable and supported. She has the same carers each week who now know her well, and they are always punctual and reliable.
Having experienced another care company previously, the difference is remarkable. The team really do deliver the outstanding care they promise. My Grandmother says how careful, friendly and sympathetic all the staff are, and it's clear that they treat her with genuine kindness and respect.
They are professional yet personal, providing not just a service but true care. It gives me peace of mind to know she is in such good hands, and I would highly recommend them to anyone looking for reliable, compassionate home care.
Thank you for this wonderful start to the week! We really appreciate your feedback.
I have been receiving support from Honest Senior Care for several months, following a long stay in hospital resulting from significant spinal surgery. In the beginning, I had the same carer visiting in the week and a different one at weekends. I am now managing without weekend care. The consistency of staff (same carer each day in the week) has been tremendously helpful, as I also experience anxiety. The carers have demonstrated a clear understanding of my needs and are doing everything they can to support me to reach my goal of living independently again. A slight concern has been a lack of communication from senior management at times, but any issues have been quickly resolved. Overall, I would have no hesitation in recommending Honest Senior Care.
The care and communication provided by all members of the HSC team is second to none. We receive a monthly schedule detailing which carer is visiting on the relevant date and invoicing is clear and concise.
Response to any query/concern is very swift.
Mum's needs can vary week by week, some weeks requiring more assistance than others and nothing is too much trouble for the carers attending her.
They are empathetic to her needs and go out of their way to ensure everything has been carried out to her satisfaction.
It's a great comfort to be able to view the carers' written report in HSC's app, to help us keep appraised with the situation as we live some 50 miles away from Mum and we're keen for Mum to continue living in her own home for as long as possible, all thanks to HSC's amazing team and service
What a lovely read this was, thank you for sharing and we are glad the service provides the support to keep your mum independent and well supported.
From the beginning they have been calm, respectful and supportive every step of the way with my father.
I'd highly recommend.
Thank you for these words, It means so much, providing support to your Father & were so glad he feels well supported!
Honest Senior Care have been providing care for my Mother, who has Dementia. The carers are warm, compassionate and professional. The company has been extremely flexible with appointments, allowing us to tailor care for my Mum around appointments and time spent with different family members; which has been invaluable to my Mum and the family.
Thank you for these lovely words, it is our pleasure to care for your Mother.
My father has the same regular carers.This has enabled him to build a relationship with them and he looks forward to their visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Honest Senior Care Ltd.
Meet the Team (2)
I have over 17 years of experience working in care, having started as a care support worker for disabled children and adults, inspired by loving the care and support that I gave to my little brother who has a diagnosis of Autism. I then moved into domiciliary care which complemented the years that I was studying for my Psychology degree, and I absolutely loved it - the rest is history! I am so passionate about care being much more than just a checklist; people are always at the heart of everything that we do. Every single person matters whether you’re our client or our staff member, we will always care about you and what makes you who you are.
After gaining a business management degree I went into the logistics field working for large corporate distribution companies, culminating in senior management roles managing distribution centres. Feeling unfulfilled in the role, a desire for something new leads me to want to make a real difference in people’s lives - now Honest Senior Care takes centre stage! We have a real passion and focus for building something which has people at the forefront of everything we do, moving away from a corporate model and building a family, people-focused environment, providing industry-leading care and support to our clients and their families.
Frequently Asked Questions about Honest Senior Care Ltd
How many Carers does Honest Senior Care Ltd employ?
Honest Senior Care Ltd employs 15 carers.
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