B & H Care Reviews (2)
B & H Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time B & H Care has 2 reviews.
Review from Wendy J (Daughter-in-law of Client) published on 8 April 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pamela W (Wife of Client) published on 28 February 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
B & H care were absolutely amazing. The carers were all wonderful people who went above and beyond their duties, in fact we were so fond of them they became like our friends.
They always made sure my husband never lost his dignity. They were always
The admin team were also unbelievably supportive, so helpful at all times.
Extremely accommodating to my husbands changing needs.
I would 100 percent recommend this wonderful home care company as a family we truly can't
thank you enough for all that you all did for my husband to make his and my life so much easier and for always being there on the other end of the phone.
Thank you so much, we won't forget any of your staff and the kindness that my husband and myself were given.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.5 (8.500) out of 10 for B & H Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for B & H Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for B & H Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
