B & H Care

Hello, my name is Hazel and I am the Registered Manager at B & H Care. We are based in Ipswich and proudly provide high-quality care across Ipswich, Kesgrave, Stowmarket, Woodbridge and Melton. We also support clients in Lowestoft with the capacity to extend our services to Bury St Edmunds and Cambridge.

At B & H Care, compassion and quality are at the heart of everything we do. These values define me both personally and professionally. I am always happy to help anyone in need, so please feel free to reach out to me at any time.

Michelle Hakata

I am responsible for managing care teams, overseeing rotas and staffing levels, supporting recruitment and training, and ensuring carers are equipped to deliver compassionate and professional care. I work closely with clients and their families to ensure care plans are tailored, regularly reviewed, and responsive to changing needs.

A key part of my role involves quality assurance, safeguarding, risk management, and maintaining compliance with CQC standards and company policies. I monitor performance, address concerns promptly, and implement continuous improvement strategies to enhance service delivery.

I also liaise with healthcare professionals, local authorities, and external partners to ensure coordinated care and positive outcomes for our clients.

Overall, my focus is to ensure operational excellence while fostering a supportive team culture built on dignity, respect, and accountability.

Hello, my name is Nhlanhla (Basil), and I am a senior carer at B & H Care. We are based in Ipswich and proudly deliver exceptional, person-centred care across Ipswich, Kesgrave, Stowmarket, Woodbridge, and Melton. Our dedicated team also supports clients in Lowestoft.

At B&H Care, we are committed to providing high-quality care that promotes independence, respect and comfort. We believe that every individual deserves to be treated with dignity, compassion and understanding. These values are at the heart of everything we do.

As part of the B & H Care team, my role as a senior career is guided by these principles. Together, we strive to make a positive difference in the lives of our clients, ensuring their needs are met with professionalism, empathy, and genuine care.

Communications Lead

I am Martha a senior carer with over 2 years experience in providing professional, compassionate care and support to adult and people with learning disabilities. I am skilled at assisting with daily activities, medication management and companionship tailored to specific client needs.

I am currently working with B & H Care based in Ipswich with clients all over Ipswich and it's neighbouring towns. B&H Care focuses on person centred care, great team work and client satisfaction as the hallmark. This has equipped me with confidence and the required skills to execute my role as a caregiver to the satisfaction of all the clients put under my care.

Office Admin

Hello, I’m Mangala Nissanka, and I work as a Senior Support Worker at B & H Care. I became part of the team in May 2022, and since then I’ve had the privilege of supporting individuals across Ipswich and the surrounding areas. Over the years, I’ve gained valuable experience and developed a strong commitment to delivering care that truly makes a difference.

What I appreciate most about B & H Care is our focus on quality, safety, and dignity. The company provides continuous training and development, which ensures that every member of our team is confident, capable, and well prepared to support our service users. This commitment helps us maintain the high standards our clients deserve.

In my role as a Senior Support Worker, I aim to provide care that is respectful, attentive, and tailored to each person’s needs. I enjoy building positive relationships, understanding what matters to each individual, and working in a way that supports independence and comfort.

Being part of this team has been incredibly rewarding. Every day brings an opportunity to help someone feel safe, valued, and supported, and that’s what motivates me to continue growing in my role and giving my best.