Abbeyfield Care At Home

Vikki and all the staff are friendly and approachable and we are lucky to have such a good set-up for my Mum.

It's a proper home from home from the excellent care received to the delicious home cooked meals. Nothing is too much trouble for any of the staff up to and including managerial. I just feel very privileged to live here whilst maintaining my independence.

The staff are very kind and caring to our Mum. All staff converse with her, help her in a variety of ways and take her out. They log entries in a folder which we can see and call in Doctors and nurses to see Mum if they feel that is needed. They notify us of any concerns. Some staff let their children or pets to visit Mum which always cheers her up. They now know her ways and are excellent at looking after her wellbeing. They also have social events in the lounge and encourage clients to socialise.

Abbeyfield is an amazing home care facility. I am so happy there was a room available, just when my mum needed it. It is the best of both worlds. Assistance when required with her own privacy and independence, a great balance. She has her own personal things around her which makes her feel safe and happy . The staff at Abbeyfield go above and beyond. Every detail is taken care of with love and respect. Meals are all homemade and tailored to her needs , her room is kept clean and tidy and all her washing is done. She has nothing to worry about and can enjoy her later years. I cant recommend Abbeyfield enough. It is the perfect home from home.

Whilst my mum was receiving parcels from items over the Xmas period she was unable to open them and was getting confused and upset. I went in to fix the issue. The staff then told me that they would be happy to help and I was just to give them a call if the issue arose again. The staff had not been aware there was an issue.We have to respect mums independence however this intervention was ideal and is in line with the high standards of care shown by the staff as people can't always get into help straight away.

So needless to say we are very happy with the running of the Home and the care that is given.

My mother in law has been a reside t for nearly a year,have nothing but praise for all staff members in the abbeyfield not only do they provide the best of care to my mother in law they are genuinely lovely ladies that work there and nothing is to much trouble for them,the place is immaculate and feels like home when you walk in the door,the meals provided are always home cooked and varied ,they do so much for the residents, it certainly has given my mother in laws family peace of mind 5 star