Meddyg Care - Help At Home

146 High Street, Porthmadog LL49 9NU
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9.5 7 Reviews
  • Meddyg Care - Help At Home, Porthmadog
Meddyg Care believes that home is where the heart is, and your home is where you feel most comfortable. It’s a place you can relax and feel at ease, something a care facility cannot replicate.

You’ll be assigned your own carers, which means you’ll be greeted with a friendly smile every day by a person you trust. And with flexible hourly, overnight or live-in options available, you’ll receive fantastic care while living the life you love from the comfort of home.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.95

For care from as little as 60 minutes per week all the way up to regular calls throughout the day, visiting care enables you to receive support that suits you. Our care packages are flexible and can be adapted to your changing needs, you can rest assured that you will always have a carer there when you need them.


From the initial assessment, we’ll give you a clear picture of how much your care will cost which will be confirmed once we put a plan of care in place to suit your requirements.


Speak to our Home Care Manager today and arrange an assessment with our team.

These prices are only a guideline, please contact Meddyg Care - Help At Home to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Meddyg Care (Help At Home) Ltd

Person in charge

  • Laura Haynes (Homecare Manager)

Meddyg Care - Help At Home Reviews (7)

9.5

Meddyg Care - Help At Home has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Meddyg Care - Help At Home has 7 reviews.

Overall Experience
  • 7
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Date Published
  • 7
  • 2
  • 2
  • 5
  • 2
Reviewer Connection to Meddyg Care - Help At Home
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Amanda R (Niece of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional and extremely caring service provided to my Uncle. Communication and knowledge the Manager provides is excellent. We feel safe in the knowledge that our uncle is well cared for which is reassuring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P G (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to Help at Home for their care and support over the past six months for our mother. The manager and a member of staff were brilliant as were the carers for mum, in particular our thanks go to another two members of staff who we met when visiting mum, but also to the rest of the team
who between them kept our mum safe.
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Sandra J (Niece of Client) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a fantastic experience so far. The carers are lovely, kind and do all that they can to meet my uncle's needs to the full. After 14 months of caring for my uncle on my own, the best thing we did was have carers come in 2-3 times a day. All I can say is thank you, thank you for helping me
personally and for the loving care that you all give my uncle.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E E (Client) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention provided by all the carers is excellent. All those who have attended to me during the last few weeks once returning home have been most courteous and willing to complete any tasks I request them to complete. As a 92 year old I am very grateful for all services rendered.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David O (Son of Client) published on 1 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meddyg Care stepped in to support our family quickly when we needed them, providing morning and evening calls, preparing meals and supporting our family members needs. They have always been punctual, and caring and keep us informed of any issues. We are happy with the level of support and engagement
we have from management.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tim B (Son of Client) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the efficient initial service and meetings to set up some care. The manager was very professional and knowledgeable; we had confidence in her from the start. She managed to organise care extremely promptly and answered all questions to allay any worries.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane J (Daughter-in-law of Client) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with the care provided for our family member. Knowing that when we are working they are provided with care and a meal midday has been a godsend. Giving them one-to-one time and feedback to us if any concerns. Giving us complete peace of mind.
To sum up, punctual, caring and
observant care. Well done to all the team at Meddyg Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Meddyg Care - Help At Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Meddyg Care - Help At Home is calculated as follows: ( (29 Excellents x 5) ) ÷ 29 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meddyg Care - Help At Home is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Laura Haynes

Job Title: Home Care Manager Joined: 2022

Laura's specialism is in recruiting for the Home Care Sector, with over 10 years of experience she works extremely hard to get the right candidates into the right positions and on a career path they can truly feel passionate about.


She has been a carer in the past, she did this so she could gain a greater understanding of the role and truly empathise with Carers and customers alike.

Frequently Asked Questions about Meddyg Care - Help At Home

What Type of Services does Meddyg Care - Help At Home offer?

Meddyg Care - Help At Home offers Home Care.

How many Carers does Meddyg Care - Help At Home employ?

Meddyg Care - Help At Home employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meddyg Care - Help At Home to verify any information. View our terms and conditions. Meddyg Care - Help At Home has an Enhanced Service - more info.