LadyB Healthcare Agency

Bec 2 CIC, Barking & Dagenham Foyer, 50 Wakering Road, Barking IG11 8GN
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9.5 10 Reviews
  • LadyB Healthcare Agency, Barking
LadyB Healthcare understands the importance of providing support to individuals who need it most. They are dedicated to ensuring that people have the right care, at the right time, from the right people.

LadyB's dedicated team of qualified healthcare assistants is there to ensure that you or your loved ones receive the care you/they deserve, in the comfort of your/their own home. LadyB has a strong commitment to excellence and they offer a range of services designed to meet your unique needs.

Whether you are looking for care for a loved one or yourself, the team at LadyB Healthcare are there to make the positive difference in your life.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 50 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20.99
  • Weekly Live-in Care Fees: £650 – £670

Ladyb health care appreciate, that receive our payment on time on the date and time agreed.
We can offer discount of 10% on long term contracted hour , like 40 hours a week.

These prices are only a guideline, please contact LadyB Healthcare Agency to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • LadyB Health Care Recruitment Agency's Ltd

Person in charge

  • Rebecca Ossai (Manager)

Admission Criteria

  • no restrictions

LadyB Healthcare Agency Reviews (10)

9.5

LadyB Healthcare Agency has a Review Score of 9.5 (9.459) out of 10, based on 10 reviews in the last 2 years. Over all time LadyB Healthcare Agency has 10 reviews.

Overall Experience

  • 7
  • 2
  • 1
  • 0
  • 0

Date Published

10
10
10
10
0

Review from I Z (Mother of Client) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Their staff were professional, punctual, went above and beyond and most of all very great care was provided. I will definitely use them again and recommend their services to anyone who's in need of a carer.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your review. This is will help us to support and render more in our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Evelin A (Friend of Client) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My Freind's mother was care for by lady be healthcare. We've been visiting every week and and find her to be happy with the care given. The caregivers are friendly, loving and caring. They made her feel comfortable in her home.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your positive feedback back.This will encourage our staff

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Management

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Review from F M (Daughter of Client) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are good. I will work with them again. Happy.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your positive feedback back.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S M (Wife of Client) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with how my husband was cared for. No issue.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for helping feel happy for your positive review. I appreciate.

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Management

Treated with Dignity

Value for Money

Review from A C (Son of Client) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was good my daddy was happy. Staff are hard working. I will recommend LadyB Healthcare.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your positive feedback back.I really appreciate.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A I (Wife of Client) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff.
Time keeping.
Trustworthy.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your positive review, this will help us to improve and work better

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Management

Treated with Dignity

Value for Money

Review from Manuela N (Client) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my mother il law passed away but we have been extremely pleased with the care provided by this Agency . From the very beginning, their team has been polite, professional, and incredibly reliable. Every carer who has visited has shown genuine compassion, patience, and attentiveness, ensuring
that her individual needs were always met with dignity and respect including her Nigerian cultural preferences.
It's been such a relief knowing she was in safe hands. We're truly grateful for the support they've given our family and wouldn't hesitate to recommend them to others looking for high standard care.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your review. I appreciate. This review will help our staff to know they really doing a great job.Thanks once again

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Management

Treated with Dignity

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Review from C M (Nephew of Client) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Very happy of the services rendered to my aunty. Staff are accommodating, compassionate, Caring , punctual and professional.My experience was nice and positive. Noticed that my aunty (the client)is always happy with the provider/staff. I will recommend LADYB HEALTH CARE to all ,cheer.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your review, we aim to work more for the safety, and caring of our service users.l really appreciate your support and encouragement.

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Review from Pandy P (Daughter of Client) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say thanks to Lady B company for being so amazing . Ever since my mum started using their services there have been an improvement in my mother health and she is so happy . I will continue to recommend your service to friends and family . Thank you Lady B .

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for your time to give us this review.i really appreciate.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D J (Daughter of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

LadyB Healthcare staff are very caring, and supportive. They are well-trained. My dad and I are very happy with LadyB Healthcare Services. I will recommend LadyB Healthcare to family and friends because they give quality care services.

Reply from Rebecca Ossai, director at LadyB Healthcare Agency

Thanks so much for giving LadyB Healthcare good feedback. I really appreciate your time, and your dad has been a cooperative person when staff carry out our care service, it helps them work more. Thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.459)

Overview of Review Score

The Review Score of 9.5 (9.459) out of 10 for LadyB Healthcare Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for LadyB Healthcare Agency is calculated as follows: ( (39 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 59 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LadyB Healthcare Agency is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Sally

Sally Morris

Job Title: Care Co-ordinator

Joined: 2019

Sally is in charge of all our stall and she allocates shifts and makes sure all cover for jobs is accurately allocated.


Sally also goes out for assessments and help with spot checks and attending conferences on behalf of LadyB Healthcare.


She is kind and hard working and she looks after our staff and our clients.

Faiza

Faiza Path

Job Title: Operation manager

Joined: 2024

Faiza helps us tender and apply for contracts from local authority.


Faiza does HR and recruitment and attends meetings and stands for the company when necessary.


She is very committed and hard working, very kind, and has helped LadyB Healthcare to secure a lots of contracts.

Frequently Asked Questions about LadyB Healthcare Agency

What Type of Services does LadyB Healthcare Agency offer?

LadyB Healthcare Agency offers Home Care.

How many Carers does LadyB Healthcare Agency employ?

LadyB Healthcare Agency employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LadyB Healthcare Agency to verify any information. View our terms and conditions. LadyB Healthcare Agency has an Enhanced Service - more info.