Prestige Care Solutions Reviews (7)
9.3
Prestige Care Solutions has a Review Score of 9.3 (9.267) out of 10, based on 6 reviews in the last 2 years.
Over all time Prestige Care Solutions has 7 reviews.
Review from A Y (Husband of Client) published on 22 July 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided was exactly what I needed in order to take a break from my caring duties. The care was provided as requested and as far as I could see did not disrupt my wife's normal routine, which was very important. The carer took over my duties with a minimum of fuss, and did as much as possible
in my absence. Everything integrated well with my existing carers and the district nurses (for insulin dosing). I returned to find that I had nothing to do to get straight back into my caring duties. I will certainly use Prestige again as needed in future.
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Review from Michelle C (Daughter of Client) published on 15 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The wonderful team from Prestige care have been looking after our mum for 12 months and we as a family could not have managed without them. Mum loved the attention and assistance they gave her. They were kind and thoughtful not only to mum but also to us and communicated regularly with us.
We would
We would
highly recommend them to any family in a similar situation to ours.
The patience they had with mum was amazing far more than we ourselves had.
Mum is now in full time residential care and they even visited her in the home, very caring indeed.
I personally could not have managed without their support.
The patience they had with mum was amazing far more than we ourselves had.
Mum is now in full time residential care and they even visited her in the home, very caring indeed.
I personally could not have managed without their support.
Reply from Mavis Krah, Manager at Prestige Care Solutions
We are pleased to have been of service. We wish your mum all the best in her new place of residence.Thank you for your feedback.
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Review from G H (Husband of Client) published on 4 April 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care that we get from Prestige Care, always on time and if any problems with traffic resulting in being a little late I am informed. My wife who has Alzheimer can be difficult at times but the carer always takes time to calm her and keeps her busy doing or helping with light jobs.
Reply from Mavis Krah, Manager at Prestige Care Solutions
Thank you for this lovely feedback. We hope to continue working with you in meeting your wife's care and support needs.
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Review from M A (Client) published on 5 December 2024
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
They are kind and helpful to my home activities.
The carers have patience. The carers are hardworking and always smile.
The carers have patience. The carers are hardworking and always smile.
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Review from Richard M (Husband of Client) published on 5 December 2024
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are very pleased with the service that we have received. The staff are polite and professional and the management are very approachable and have accommodated us when we have had to rearrange times of the visits.
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Review from Paul B (Husband of Client) published on 7 May 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can honestly say that the care from Prestige Care Solutions for my wife was excellent over the fifteen months they cared for her. The carers patiently got her out of bed each morning and showered her before dressing her. The agency has a personal and caring team that did their best to make my wife’s
life as good as it could be. I can thoroughly recommend them.
Reply from Mavis Krah, Manager at Prestige Care Solutions
We are pleased to have positively contributed to your wife's wellbeing.
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Review from J L (Son of Client) published on 16 May 2023
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very attentive to my father. They have encouraged him to eat (when he doesn't feel hungry due to his health condition).
The staff have also encouraged and prompted my father to take his medication, as he can sometimes forget to do so.
My father's carers have performed cleaning duties
The staff have also encouraged and prompted my father to take his medication, as he can sometimes forget to do so.
My father's carers have performed cleaning duties
to help with his day-to-day activities, along with encouraging and taking him for short walks.
I want to thank the staff for their patience and time with my father.
I want to thank the staff for their patience and time with my father.
Reply from Edward Gilad, Director at Prestige Care Solutions
Thank you for this feedback. We are delighted our services are making a positive impact in the life of your father.
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Current Review Score: 9.3 (9.267)
Overview of Review Score
The Review Score of 9.3 (9.267) out of 10 for Prestige Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Prestige Care Solutions is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) ) ÷ 36 Ratings = 4.667
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prestige Care Solutions is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.