Jeff Jen Care Plus

49 Oxford Road, Cowley, Oxford OX4 2ER
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8.5 6 Reviews
  • Jeff Jen Care Plus, Oxford
Exceptional care begins with compassion, integrity and deep understanding of each individual's unique needs. Based in Oxfordshire and Hampshire, Jeff Jen Care Plus are committed to providing high quality standard of safe care and support for elderly people with dementia, learning disability, autism, autistic spectrum disorder etc in their own homes. They do this by maintaining consistent staffing per client which establishes good working relationships and offering person-centred care that promotes independence, dignity, wellbeing and living well at home.

Composed of highly skilled trained nurses and support workers who combine clinical expertise with emotional intelligence to provide high-quality, safe, consistent and compassionate care with cost-effective services to meet the dynamic needs of clients whether in nursing and residential care homes.

Jeff Jen Care Plus have compassionate care workers and nurses who are available to work day or nights, 7 days a week.
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Care Provided by Jeff Jen Care Plus

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £32
  • Weekly Live-in Care Fees: £1299 – £1499

Bank holiday - £40/hr
Mileage for outreach support - 0.45p/mile

These prices are only a guideline, please contact Jeff Jen Care Plus to find out the exact price for your requirements.

Contact Jeff Jen Care Plus to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Jeff Jen Care Plus to get a personalised quote.

Good to Know

Owner

  • Jeff Jen Care Plus Ltd
  • Privately Owned

Person in Charge

  • Beatrice Adjaottor (Registered Manager)

Jeff Jen Care Plus Reviews (6)

8.5

Jeff Jen Care Plus has a Review Score of 8.5 (8.472) out of 10, based on 6 reviews in the last 2 years.
Over all time Jeff Jen Care Plus has 6 reviews.

Overall Experience
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  • 2
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Date Published
  • 6
  • 6
  • 6
  • 6
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Reviewer Connection to Jeff Jen Care Plus
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Total of 6, showing 1-6
Review from L R (Husband of Client) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The user can be difficult but the carers handle this well. They do the job efficiently. The carers give good advice to me and I follow the advice. The carers always make the scheduled visits which is very reassuring to me. The carers established a rapport with the user such that she responds to them
when they arrive.
Reply from Beatrice Adjaottor, Manager at Jeff Jen Care PlusThank you so much for your generous feedback. We are truly grateful for your recognition of theefficiency, consistency and quality of service that is provided. It is always rewarding to hear that our efforts have made a meaningful impact and difference.Your words affirm the strong values we hold: ethical care, clear communication, and a commitment to excellence.
Warmest regards,Bea.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fauzia H (Mother of Client) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Carers are very good and caring with Ibrahim especially happy with Patrick.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barbara C (Wife of Client) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been using Jeff Jen care service for approximately one year. The care has been satisfactory but not as efficient as the first few months when I had a main different carer. It is just a matter of caring for Roger - there is no medication or cooking involved - so I would have thought there was
time for meticulous care and cleanliness to be completed. I must stress the three carers who came are all very nice and cheer Roger when he sees them and I would like to thank them for all the help they give.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Adrian W (Son of Client) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
As a very elderly and vulnerable man. My Father is unsure and worries about who is coming when his regular carers are on annual leave, it is not really explained to him. Also he says when he had this visit he raised concerns that the lunch care and teatime care were sometimes too close together, but
so far nothing seems to have done in regards to that.
Reply from Beatrice Adjaottor, Manager at Jeff Jen Care PlusThank you so much for the constructive feedback, and we are very grateful. During our regular check-ins with your dad, he did raise these concerns, and we have since addressed the concerns by providing him with a printed copy each week of his rota and currently, his lunch time and tea time visits have been spaced out accordingly for him.
Feel free to contact our 24/7 on-call number or email us if you require further updates and assistance.

We do appreciate you and your family's continuous support.


Regards,
Bea.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B C (Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The office was very accommodating with my required dates and call times, sometimes at short notice. The carer remembered my routine, even after 12 months had passed since the last time. The carer was always punctual, efficient, kind and good company.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane B (Daughter of Client) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jeff Jen supported our mother throughout her final years of her life. They showed kindness, compassion and support to both her and her family. If any problems arose; they were addressed promptly and efficiently dealt with. We would highly recommend Jeff Jen as care providers.
Reply from Beatrice Adjaottor, Manager at Jeff Jen Care PlusThank you so much for your generous feedback. We are truly grateful for your recognition of the consistency and quality of service that is provided. It is always rewarding to hear that our efforts have made a meaningful impact and difference.Your words affirm the strong values we hold: ethical care, clear communication, and a commitment to excellence. We look forward to continuing our work together and supporting you with the same dedication.Warmest Regards,Bea.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.472)

Overview of Review Score

The Review Score of 8.5 (8.472) out of 10 for Jeff Jen Care Plus is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.222 for Jeff Jen Care Plus is calculated as follows: ( (16 Excellents x 5) + (12 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 36 Ratings = 4.222
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Jeff Jen Care Plus is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Beatrice

Beatrice Adjaottor

Job Title: Registered Manager/Managing Director Joined: 2014

I am a highly trained Registered Mental Health Nurse by background with over 32 years of experience. I have worked in the NHS for about 26 years, both as a community nurse, inpatient, older adults, and children etc.


I come with all the experience from my background as a mental health nurse, ethically driven and have been running Jeff Jen Care Plus for over 10 years now to impact society and people around me. I have a proven record in leading complex care services across diverse client groups, including individuals with medical, developmental and behavioural needs. I have implemented robust systems that ensure regulatory compliance, person-centred care approaches that integrate emotional, physical and social wellbeing and staff empowerment. Combining strategic oversight with a hands-on approach to leadership, fostering a culture of safety, dignity and continuous improvement.


My commitment is to redefine care leadership through ethical practice, sustainable systems and compassionate service through empowering staff and clients alike through transparency, education and innovation.

Frequently Asked Questions about Jeff Jen Care Plus

What Type of Services does Jeff Jen Care Plus offer?

Jeff Jen Care Plus offers Home Care.

How many Carers does Jeff Jen Care Plus employ?

Jeff Jen Care Plus employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jeff Jen Care Plus to verify any information. View our terms and conditions. Jeff Jen Care Plus has an Enhanced Service - more info.