Helping Hands Home Care (Brentwood), Office G41, Jubilee House, 3 The Drive, Brentwood, Essex CM13 3FR

Care Provided by Helping Hands Home Care (Brentwood)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £36.20
Weekly Live-in Care	From £1,825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Brentwood) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Brentwood) to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Helping Hands Home Care
Private Owned

Person in charge

Angie Austin (Branch Care Manager)

Helping Hands Home Care (Brentwood) Reviews (6)

Submit a Review

9.4

Helping Hands Home Care (Brentwood) has a Review Score of 9.4 (9.436) out of 10, based on 6 reviews in the last 2 years.
Over all time Helping Hands Home Care (Brentwood) has 6 reviews.

Submit Review

Order by:

Loading...

Showing 6 reviews matching selected criteria

Review from Jane L (Daughter of Client) published on 19 December 2025 Submitted via Website•

Overall Experience

We are satisfied with the care provided to my father. The care staff are respectful and kind, which we greatly appreciate. Overall, the care provision meets our needs.
I would like to reiterate a previous request. My mother is also in her 90s and finds it difficult to step back from caregiving, though she means well. We need staff to kindly but firmly encourage her to let them handle Dad's care, only involving her when something specific is needed that isn't readily available. This allows the professionals to do their work while also protecting my mother's own wellbeing.

Thank you for the care that you provide.

Read less

↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Brentwood)

Jane,
Thank you for taking the time to share your feedback. We are pleased to hear that you are satisfied with the care being provided to your father, and it is wonderful to know that our care staff's kindness and respect have made a positive difference for your family.

We also truly appreciate... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

No Rating

Review from Rob S (Son of Client) published on 10 July 2025 Submitted via Website•

Overall Experience

Helping Hands give us home-based care for my mother. They provide respite care while my wife and I have days or evenings out.
They are a superb care partner and I am very pleased to unreservedly recommend them.
The professionalism began with the construction of a care plan - which is regularly updated.
They then matched their team members to both the needs from the care plan and - as far as possible - to the personality and temperament of my mother.
The carers are highly professional and attentive to the needs of my mother. They follow the care plan plus any stay-specific requirements.
My mother is a huge fan of the service and genuinely looks forward to the visits so she can have a 'good natter'.
The carers are always timely and well-presented. The follow ups after each visit are welcome - the ethos seems to be one of constant improvement.

The best compliment I can give is that my wife and I can leave, thoroughly enjoy our time out, and return home refreshed. 10/10 / 5+ Stars!!

Read less

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Guy M (Son of Client) published on 17 March 2025 Submitted via Website•

Overall Experience

We use helping hands to provide additional social visits, rather than help for cleaning etc, and this works very well. Variety of helpers with good continuity means mum gets to know them all. Thanks

Read less

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kevin M (Son of Client) published on 10 March 2025 Submitted via Website•

Overall Experience

The care and support supplied for my Mother was generally very good and some of the carers were excellent and really did go above and beyond to help Mum.

They took the pressure off my father who had managed Mums care prior to engaging Helping Hands.

Read less

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Daughter of Client) published on 4 March 2025 Submitted via Website•

Overall Experience

From the moment I first contacted Helping Hands, Brentwood, I felt so supported.
Organising care for my mother was made easy by professional and knowledgeable staff.
Her carer was kind, punctual and respectful of her and her home. Always flexible too. They formed a good relationship and she felt secure in their care.
Members of management were extremely helpful if I had a query and on hand to listen, and offer good advice.

I would, and have, recommended them to others.

Read less

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P R (Son of Client) published on 13 February 2025 Submitted via Website•

Overall Experience

Extremely impressed with the care provider and the carers who attend my mother, so much that I have recommended to others,.
We have had the for some time now and have always been happy with them.

They do a companion visit and house work.

Read less

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 November 2024

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Helping Hands Home Care (Brentwood).

Meet the Team (1)

Angie AustinJob Title Branch Care Manager

Hello, I’m Angie, Branch Care Manager for Brentwood. With 24+ years in health and social
care, I began as a care assistant and grew into a Registered Care Manager. I cherish time
with my family and our three fur-babies. I love the outdoors, hiking, wild camping, and
running races. I’m passionate about learning, especially Spanish, and as a qualified trainer,

I enjoy teaching Safeguarding and Moving and Handling. Read less

Frequently Asked Questions about Helping Hands Home Care (Brentwood)

How many Carers does Helping Hands Home Care (Brentwood) employ?

Helping Hands Home Care (Brentwood) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Brentwood) to verify any information. View our terms and conditions. Helping Hands Home Care (Brentwood) has an Enhanced Service -what an Enhanced Service includes.

Helping Hands Home Care (Brentwood)

Care Provided by Helping Hands Home Care (Brentwood)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Nursing / Nurse Led Care

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Helping Hands Home Care (Brentwood) Reviews (6)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (1)

Accreditations

Meet the Team (1)

Frequently Asked Questions about Helping Hands Home Care (Brentwood)

How many Carers does Helping Hands Home Care (Brentwood) employ?