Twinic Ltd Reviews (4)
Twinic Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Twinic Ltd has 4 reviews.
Review from A F (Daughter of Client) published on 19 September 2023
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Overall Experience
5.0 out of 5
Mum's carers were always pleasant, punctual, polite and extremely sympathetic to her specific needs, her personal
We would have no hesitation in recommending Twinic to anyone seeking personal care for a loved one.
Reply from Robina Moosa, Owner/Manager at Twinic Ltd
Thank you so much for trusting us to provide care for your loved one and it has been our pleasure. We wish you all the best.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R P (Daughter of Client) published on 9 August 2023
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Overall Experience
5.0 out of 5
Reply from Robina Moosa, Owner/Manager at Twinic Ltd
Thank you so much for choosing to care for your loved one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine S (Daughter of Client) published on 5 July 2023
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Overall Experience
5.0 out of 5
Reply from Robina Moosa, Owner/Manager at Twinic Ltd
Thank you for the amazing review and we take pride in giving the best care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V W (Daughter of Client) published on 29 April 2023
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Overall Experience
5.0 out of 5
Reply from Robina Moosa, Owner/Manager at Twinic Ltd
It’s an absolute pleasure looking after your loved one. Thank you for trusting us and for the review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Twinic Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Twinic Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Twinic Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.