Flexy Care

17 George Street, Stroud GL5 3DP
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9.3 5 Reviews
  • Flexy Care, Stroud
Flexy Care offers people the chance to get the support and care needed in their own homes.

This includes help washing, getting out of bed, assistance to appointments, companionship, disability care, dementia care, live-in care, end of life care etc.

Professional, trained staff deliver care to people with compassion, empathy, respect and dignity.
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Care Provided by Flexy Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £18.50 – £23.50
  • Weekly Live-in Care Fees: £1300 – £1350

Flexy Care's pricing model is derived using a bottom-up approach to calculate the income based on the estimated chargeable hours we will sell and a benchmark approach comparing similar organisations’ fees and the current market conditions.

These prices are only a guideline, please contact Flexy Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Flexy Care Ltd

Person in Charge

  • Thelma Moutlotse (Manager)

Flexy Care Reviews (5)

9.3

Flexy Care has a Review Score of 9.3 (9.267) out of 10, based on 5 reviews in the last 2 years.
Over all time Flexy Care has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 3
  • 3
  • 5
  • 0
Reviewer Connection to Flexy Care
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Nicola M (Niece of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thelma came into our lives when my uncle was reaching the end of a long and debilitating illness and needed more care hours. She was a breath of fresh air, always with a smile and a positive spirit. Her dedication to his personal care and keeping his spirits up was invaluable. Thelma worked alongside
his daily carer, devising a rota to bridge any gaps and even included night duties as the end drew near. We are extremely grateful for her help and assistance, as was my uncle.
  • Staff
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  • Treated with Dignity
  • Value for Money
Review from Peter N (Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Flexy care have provided help and care for us after a disabling accident. The carer has provided nursing, cleaning, home help and support over a period of five months. The carer has been forever cheerful, friendly, efficient and friendly. I would thoroughly recommend Flexy care.
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you so much for your heartfelt feedback. We're truly honoured to have supported you during such a challenging time. It means the world to hear that our carer brought not only practical help but…read more
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  • Value for Money
Review from David C (Son of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team made a huge difference to the quality of life for my parents in their last year at home before they moved into full time care. Everyone who came to the house to cover for us for respite or appointments was both kind and competent and my parents - with mobility and memory issues - genuinely
liked them, as did we. They also enjoyed the games; ballon tennis was a favourite but the games on the phone were another hit. We also appreciated the way the team responded when we had an emergency, always trying to help at short notice if they could. We still keep in touch.
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you so much for your kind and thoughtful words. We're truly honoured to have played a part in supporting your parents during such an important time in their lives. It means a great deal to hear…read more
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  • Treated with Dignity
  • Value for Money
Review from D F (Husband of Client) published on 14 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carer has always looked after my wife well and makes sure she is safe and treated as normal. There have been some difficult times in the early days with acceptance which was worked through with patience.
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you so much for the review. We at Flexy Care value your feedback and are determined to provide quality care to your loved one.
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  • Treated with Dignity
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Review from L K (Daughter of Client) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers were efficient, caring, flexible and friendly.
Reply from Motlabaile Moutloatse, Manager at Flexy Care
Thank you very much for taking the time to review us. We appreciate your feedback. We are glad to hear that your mother was content with our service and our carers. We are happy to provide you with…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.267)

Overview of Review Score

The Review Score of 9.3 (9.267) out of 10 for Flexy Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Flexy Care is calculated as follows: ( (23 Excellents x 5) + (7 Goods x 4) ) ÷ 30 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Flexy Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Thelma

Thelma Moutloatse

Job Title: Managerial Director Joined: 2018

I am a well-experienced manager who worked in several companies as a deputy manager and home manager before I established Flexy Care. I have also worked as a nurse for more than 40 years. My passion is making sure that the elderly are well looked after in the comfort of their homes and improving their well-being. Due to my experience with the needs of the elderly, I endeavour to recruit good corers who are as passionate as me and who can provide quality care.

Megan

Megan White

Job Title: Receptionist Joined: 2024

Hello my name is Megan, I am the receptionist at Flexy Care. I've previously worked in retail and find great satisfaction in making sure customers are treated with the utmost respect and care. I have always enjoyed customer interactions and take pride in being kind towards everyone. My passion is to build my knowledge within the company and make sure elderly people are properly looked after.

Frequently Asked Questions about Flexy Care

What Type of Services does Flexy Care offer?

Flexy Care offers Home Care.

How many Carers does Flexy Care employ?

Flexy Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexy Care to verify any information. View our terms and conditions. Flexy Care has an Enhanced Service - more info.