Flexy Care

17 George Street, Stroud GL5 3DP
Review Us
7.9 2 Reviews
  • Flexy Care, Stroud
Flexy Care offers people the chance to get the support and care needed in their own homes.

This includes help washing, getting out of bed, assistance to appointments, companionship, disability care, dementia care, live-in care, end of life care etc.

Professional, trained staff deliver care to people with compassion, empathy, respect and dignity.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Shopping Service / Errands

Other Care Provided

  • Older Person Care
  • Dementia
  • Physical Disability
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £18.50
  • Weekly Live-in Care Fees: from £1300

Flexy Care's pricing model is derived using a bottom-up approach to calculate the income based on the estimated chargeable hours we will sell and a benchmark approach comparing similar organisations’ fees and the current market conditions.

These prices are only a guideline, please contact Flexy Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Flexy Care Ltd

Person in charge

  • Thelma Moutlotse (Manager)
7.9

Flexy Care has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years. Over all time Flexy Care has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

The carer has always looked after my wife well and makes sure she is safe and treated as normal. There have been some difficult times in the early days with acceptance which was worked through with patience.

Reply from Motlabaile Moutloatse, Manager at Flexy Care

Thank you so much for the review. We at Flexy Care value your feedback and are determined to provide quality care to your loved one.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Carers were efficient, caring, flexible and friendly.

Reply from Motlabaile Moutloatse, Manager at Flexy Care

Thank you very much for taking the time to review us. We appreciate your feedback. We are glad to hear that your mother was content with our service and our carers. We are happy to provide you with our service again in your mother's next respite care. I will pass this feedback to our carers and thank them on your behalf.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for Flexy Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for Flexy Care is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Flexy Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (2)

Thelma

Thelma Moutloatse

Job Title: Managerial Director

Joined: 2018

I am a well-experienced manager who worked in several companies as a deputy manager and home manager before I established Flexy Care. I have also worked as a nurse for more than 40 years. My passion is making sure that the elderly are well looked after in the comfort of their homes and improving their well-being. Due to my experience with the needs of the elderly, I endeavour to recruit good corers who are as passionate as me and who can provide quality care.

Megan

Megan White

Job Title: Receptionist

Joined: 2024

Hello my name is Megan, I am the receptionist at Flexy Care. I've previously worked in retail and find great satisfaction in making sure customers are treated with the utmost respect and care. I have always enjoyed customer interactions and take pride in being kind towards everyone. My passion is to build my knowledge within the company and make sure elderly people are properly looked after.

Frequently Asked Questions about Flexy Care

What Type of Services does Flexy Care offer?

Flexy Care offers Home Care.

How many Carers does Flexy Care employ?

Flexy Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexy Care to verify any information. View our terms and conditions. Flexy Care has an Enhanced Service - more info.