Keyspring Care
Office 11 The Business Works, Industry Road, Newcastle upon Tyne, Tyne & Wear NE6 5XB Keyspring Care, Newcastle upon Tyne Home Care Providers in Newcastle upon Tyne
Care Provided by Keyspring Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Good to Know
Group/Owner
- Keyspring Care Ltd
- Private Owned
Person in charge
- Oludamilola Adagbada (Manager)
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Keyspring Care Reviews (1)
2.0
Keyspring Care has a Review Score of 2.0 (2) out of 10, based on 1 reviews in the last 2 years.
Over all time Keyspring Care has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Keyspring Care
Review from Gill C (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience
On a Friday night My mother fell through the night when the carers came she couldn't answer the door.
They claim she spoke to them (she has dementia) so they left without gaining access.
They didn't contact me at all.
Another family member visited her and found her on the floor which was lucky.
She spent a month in hospital.
They claim she spoke to them (she has dementia) so they left without gaining access.
They didn't contact me at all.
Another family member visited her and found her on the floor which was lucky.
She spent a month in hospital.
I would not recommend.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025 Overall Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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