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Your Priority Healthcare

Unit 1, Ropemakers Row, Norwich NR3 2DG
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Your Priority Healthcare, Norwich

Care Provided by Your Priority Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Food Preparation & Serving
  • Laundry Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £26
  • Weekly Live-in Care Fees: from £1,400

1. Flexible Depending on Length of contract

The price(s) shown are provided by the agency. Contact Your Priority Healthcare for full pricing details and T&Cs.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Your Priority Healthcare Ltd
  • Private Owned
Are you the Owner/Manager of Your Priority Healthcare? View your Advertising Options

Your Priority Healthcare Reviews (9)

9.6

Your Priority Healthcare has a Review Score of 9.6 (9.576) out of 10, based on 7 reviews in the last 2 years. Over all time Your Priority Healthcare has 9 reviews.

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Showing 9 reviews matching selected criteria
Review from P M (Son of Client) published on 7 April 2025 Submitted via Website
Overall Experience
My Father is in recovery from cancer treatment which meant he needs care first thing in the morning and in the evening each day.

The Carers are a huge help and have built a very nice relationship with my Father, and my Mother as well. This has given my Brother and I peace of mind in what has been a difficult few months for our family.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you very much for the review about our service. I always say that this job can be very rewarding if it is done properly Registered Manager

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Review from Brenda L (Daughter of Client) published on 20 November 2024 Submitted via Website
Overall Experience
On behalf of my mother, I would like to share our positive experience with Your Priority Healthcare. The team was friendly, polite, and professional throughout our interactions. They demonstrated a strong commitment to treating my mother with respect and ensured careful handling of her needs.

It was also important for my mother to have a say in selecting the right people for this process, and she made her choice instantly by selecting Your Priority Healthcare.

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Review from E N (Client / Service User) published on 4 November 2024 Submitted via Website
Overall Experience

Their staff are well trained and they provide top-notch quality service. Their staff are working hard and I never regret working with them. I feel so comfortable anytime they're working with me. I recommend them for anyone who wants home care.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you so much for your kind words and recommendation! Were thrilled to hear that our team has made you feel comfortable and supported. Our staff works hard to provide the best care possible, and its wonderful to know their dedication shines through. We truly appreciate your feedback and are grateful to have the opportunity to work with you!

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Review from R L (Client / Service User) published on 2 October 2024 Submitted via Website
Overall Experience

I find my carer pleasant and helpful. He is very helpful (and brave to face my dog). He hasn't refused to do anything I ask him. He will go shopping for me if I wish.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you so much for your kind feedback! We're delighted to hear that you're happy with your carer's support and that he's been helpful, especially with your dog. It's great to know he's meeting your needs and ensuring your requests are taken care of. If there's ever anything more we can do to assist you, please don't hesitate to let us know!

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Review from M C (Wife of Client) published on 2 October 2024 Submitted via Website
Overall Experience

The care my husband has received has been excellent. The carer is punctual, cheerful and calm. Also knowledgeable, considerate and very professional. She has empathy with my husband and his problems. Our contact with the manager of Priority Care has been excellent. They have been very helpful in choice of carer to match my husband's needs.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you for your wonderful feedback! We're so pleased to hear that your husband is receiving excellent care and that his carer has been such a positive presence. It's great to know her professionalism and empathy have made a difference, and that our team was able to match the right carer to your...  

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Review from Jayne K (Daughter of Client) published on 19 September 2024 Submitted via Website
Overall Experience
If you have an elderly relative who needs a little help, I fully recommend Your Priority Healthcare, they are very caring, totally reliable members of staff.

The lady that visits my dad, makes him a cup of tea and does him something to eat, she tidies and cleans his kitchen, sorts his washing out, etc.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you so much for your thoughtful review! We're thrilled to hear that your dad is receiving the care and support he deserves from our team. Our staff takes great pride in providing reliable, compassionate assistance, and it's wonderful to know that the services have made a positive difference....  

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Review from David W (Husband of Client) published on 19 September 2024 Submitted via Website
Overall Experience
My wife suffers from Progressive Supranuclear Palsy, and the carer comes in for an hour every morning to get her up from bed, strip-wash her and dress her.
The service is splendid. The owner took the trouble to visit to ensure the compatibility of the carer and ourselves and has visited again since to discuss the care plan that she had written for my wife.
We look forward to the carer's visits as she is warm and friendly as well as being efficient. She is genuinely interested in my wife's health and comfort.

Engaging Your Priority Healthcare has made our lives easier and safer and is a very sound investment.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you for sharing such a heartfelt review. We are honored to be part of your wife's care and are grateful that you've found our service to be both compassionate and efficient. Our team takes great care in matching carers to meet the needs and preferences of each family, so it's wonderful to...  

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Review from A B (Sister of Client) published on 12 October 2023 Submitted via Postal Card
Overall Experience
The agency staff have been extremely professional in what has been a difficult situation and have given excellent care as far as my sister has allowed.

I am very grateful.

Reply from Lidia Zielinska, Co - owner at Your Priority Healthcare

Thank you for such a lovely review. We are pleased that we can provide a care service to your sister. We support her and try to help her relatives as well in these really difficult circumstances. We believe that our service will let your sister stay independent in her own home as long as possible.

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Review from Janice D (Friend of Client) published on 25 April 2023 Submitted via Postal Card
Overall Experience

Totally professional, reliable, friendly care. Always diligent and treated clients with dignity. Nothing is too much trouble. Thoroughly recommend this company and carer.

Reply from Lidia Zielinska, Co-owner at Your Priority Healthcare
Dear Janice,
Your review has been greatly appreciated and we will continue to provide the support you need.

Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 April 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Your Priority Healthcare.

Meet the Team (0)

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Frequently Asked Questions about Your Priority Healthcare

How many Carers does Your Priority Healthcare employ?

Your Priority Healthcare employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Your Priority Healthcare to verify any information. View our terms and conditions. Your Priority Healthcare has a Basic Service - more info.