Saannie Medical Services (North Wales)

17 Charles Street, Clwyd Wrexham, Wrexham LL13 8BT
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9.3 7 Reviews
  • Saannie Medical Services (North Wales), Wrexham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £18 – £22

These prices are only a guideline, please contact Saannie Medical Services (North Wales) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Saannie Medical Services Ltd

Person in charge

  • Sarah Smith (Service Manager)
Are you the Owner/Manager of Saannie Medical Services (North Wales)? View your Advertising Options

Saannie Medical Services (North Wales) Reviews (7)

9.3

Saannie Medical Services (North Wales) has a Review Score of 9.3 (9.293) out of 10, based on 5 reviews in the last 2 years.
Over all time Saannie Medical Services (North Wales) has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 1
  • 2
  • 5
  • 2
Reviewer Connection to Saannie Medical Services (North Wales)
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from Rhian J (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saannie have recently started to provide care for my father. I have nothing but praise for these providers. From the initial meeting with the carer to the care which is now being provided everything about this team is excellent. The carers are kind, sensitive, friendly and respectful. My father feels
safe and confident that he is being supported and helped. This has made such a difference to my mother and us as a family. We are all reassured by the updates we get on the app following each visit, this means that we can rest knowing that both our parents are benefitting from this invaluable help and care.
Reply from ANDREW SAIDU, Director at Saannie Medical Services (North Wales)

Thanks for giving this feedback , i will let the girls know about this.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D T (Daughter of Client) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has received via Saannie Medical Services has been second to none from the initial promise of "it will be a small consistent team" to excellent communication and above all the wonderful way my mum was looked after by the lovely dedicated staff. Mum was given great dignity and treated
with the greatest respect. The carers were always on time, always pleasant, very presentable and went the extra mile if needed. I can't recommend this company enough.
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Review from Clive W (Client) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have employed Saannie for some time but as my circumstances have changed recently I have had to extend the hours of attendance sometimes at short notice. I have found the response from the office staff quick and sympathetic. The carers visiting me are polite and capable. The timetable is updated swiftly
and I have the same visitors who have got to know me and my circumstances.
I am happy to continue with them.
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  • Treated with Dignity
  • Value for Money
Review from E W (Client) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service provided by Saannie Medical Services to be of a high standard.
Two carers look after me on a rota basis.
I have no complaints they are empathetic, kind and very competent.
When I have contacted the office my requests have been dealt with efficiently and and speedily.
I thoroughly
recommend Saannie Medical Services.
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  • Treated with Dignity
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Review from Peter W (Client) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been involved with carers and found them to be punctual, pleasant and conscientious. Staff have been quick to respond when I have requested changes to call times etc. I was disappointed with te errors in the original assessment, recorded 16/04/24.
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Review from Daniel R (Son of Client) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was unwell, and we had given up thinking he is deteriorating in hospital, dehydrated and lost weight. Since using this provider, their care was excellent. I can't believe how our dad managed to eat and drink adequately now.
Reply from ANDREW SAIDU, Director at Saannie Medical Services (North Wales)

Thanks very much, Daniel; it is our duty to ensure our clients are looked after with care and compassion.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review from S S (Wife of Client) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care provided.
Carers are friendly and courteous.
Tidy in appearance.
Prompt arrival.
Very attentive and patient.
Reply from Andrew Saidu, Director at Saannie Medical Services (North Wales)

Thanks very much; we will endeavour to do our best to support you and your husband at home. You can count on us at any time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.293)

Overview of Review Score

The Review Score of 9.3 (9.293) out of 10 for Saannie Medical Services (North Wales) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Saannie Medical Services (North Wales) is calculated as follows: ( (24 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 29 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saannie Medical Services (North Wales) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Saannie Medical Services (North Wales)

What Type of Services does Saannie Medical Services (North Wales) offer?

Saannie Medical Services (North Wales) offers Home Care & Nursing Care.

How many Carers does Saannie Medical Services (North Wales) employ?

Saannie Medical Services (North Wales) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saannie Medical Services (North Wales) to verify any information. View our terms and conditions. Saannie Medical Services (North Wales) has an Basic Service - more info.