Medipro24 Home Care is a professional and reliable home care agency dedicated to providing the highest level of support, enabling individuals to live independently within their own homes. Serving the Essex area of London, Medipro24 employs only the most qualified staff, selected for their compassion and care experience, followed by thorough vetting and rigorous training.
Their carers are multilingual, offering services 24/7 without the need for long-term contracts, making their care...
Medipro24 Home Care is a professional and reliable home care agency dedicated to providing the highest level of support, enabling individuals to live independently within their own homes. Serving the Essex area of London, Medipro24 employs only the most qualified staff, selected for their compassion and care experience, followed by thorough vetting and rigorous training.
Their carers are multilingual, offering services 24/7 without the need for long-term contracts, making their care flexible and accessible. Medipro24 focuses on delivering truly person-centred care, including personal care, washing, dressing, housekeeping, shopping, cooking, companionship, and medication management. They specialise in Dementia Care, End of Life Care, and care for individuals recovering from strokes and other medical conditions requiring specialised attention.
Medipro24 also provides Home from Hospital support, assessing care needs while patients are still hospitalised. They prepare everything necessary for a safe discharge and transfer of care, ensuring the care package starts on the day of discharge.
They pride themselves on their ability to start a new care package within 24 hours of receiving an inquiry. Additionally, they offer information and advice on customers’ entitlement to NHS, CCG, and Local Authority funded care, as well as guidance on other benefits. Their strong partnerships with local and national organisations enable them to fully meet the diverse needs of customers.
Medipro24’s staff uphold the dignity and respect of individuals at all times, keeping customers, their families, and carers well-informed about major care decisions. Choose Medipro24 for compassionate, reliable, and flexible home care that prioritises well-being.
Care Provided by Teamwork Healthcare Ltd trading as Medipro24
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£20 - £38
Weekly Live-in Care
£1,300 - £2,400
We offer a unique service of tailored care visit from 30 minute check-in visits to full live-in support
The price(s) shown are provided by the agency. Contact Teamwork Healthcare Ltd trading as Medipro24 for full pricing details and T&Cs.
Contact Teamwork Healthcare Ltd trading as Medipro24 to get a personalised quote:
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Good to Know
Owner
Teamwork Healthcare Ltd
Private Owned
Person in charge
Aruna Moovendan (Manager)
Teamwork Healthcare Ltd trading as Medipro24 Reviews (8)
Teamwork Healthcare Ltd trading as Medipro24 has a Review Score of 9.2 (9.219) out of 10, based on 7 reviews in the last 2 years. Over all time Teamwork Healthcare Ltd trading as Medipro24 has 8 reviews.
Reviewer Connection to Teamwork Healthcare Ltd trading as Medipro24
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Showing 8 reviews matching selected criteria
Review from J E (Son of Client) published on 11 September 2026 Submitted via Website•
Overall Experience
The carers are very friendly, try to learn new things as quick as possible, carry experience from previous clients meaning that they are quick to learn, they treat the client with respect, listen to constructive criticism and tend to be flexible with last minute shift offers. The only thing would...
The carers are very friendly, try to learn new things as quick as possible, carry experience from previous clients meaning that they are quick to learn, they treat the client with respect, listen to constructive criticism and tend to be flexible with last minute shift offers. The only thing would like to be improved is the timing as they are late sometimes.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you very much for taking the time to share your valuable feedback. We are delighted to hear that you find our carers friendly, respectful, experienced, quick to learn and flexible. It is particularly pleasing to know that they listen to constructive feedback and treat the client with dignity...
Thank you very much for taking the time to share your valuable feedback. We are delighted to hear that you find our carers friendly, respectful, experienced, quick to learn and flexible. It is particularly pleasing to know that they listen to constructive feedback and treat the client with dignity and respect, as these are qualities we value highly. We also appreciate your feedback regarding punctuality. We always make every effort to ensure our carers arrive on time for their scheduled shifts. On the rare occasion that an unavoidable delay occurs, such as an emergency involving another client or unexpected traffic, we make sure the client or family is informed as soon as possible. We take punctuality seriously and will continue to monitor this closely to maintain a reliable and high-quality care service. Thank you again for your kind words and constructive feedback. We truly appreciate your trust in our care team and will continue working to provide the best possible service.
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Review from V S (Client / Service User) published on 24 August 2026 Submitted via Website•
Overall Experience
We have had a very positive experience with Medipro. They have been reliable, responsive, and consistently available whenever we have needed support. The carers they provide are of a good standard-professional, compassionate, and dedicated to delivering high-quality care.
What particularly...
We have had a very positive experience with Medipro. They have been reliable, responsive, and consistently available whenever we have needed support. The carers they provide are of a good standard-professional, compassionate, and dedicated to delivering high-quality care.
What particularly stands out is Medipro's commitment to maintaining high standards. They carry out regular spot checks and quality assurance visits, which gives us confidence that the care provided remains consistent and of an excellent standard.
I would recommend Medipro to anyone looking for a dependable care agency that genuinely prioritises quality and the wellbeing of those they support.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your positive experience with Medipro24.
It is wonderful to hear that you have found our team reliable, responsive, and committed to providing high-quality care. Our carers work hard to...
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your positive experience with Medipro24.
It is wonderful to hear that you have found our team reliable, responsive, and committed to providing high-quality care. Our carers work hard to deliver compassionate, person-centred support, and maintaining high standards through regular quality assurance and spot checks is an important part of our service.
Your recommendation means a great deal to us and motivates our entire team to continue putting the wellbeing, dignity, and needs of the people we support first.
Thank you again for your trust and continued support.
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Review from Lakshay P (Relative of Client) published on 21 August 2026 Submitted via Website•
Overall Experience
My experience with splendid with MediPro24. The staff are highly trained and looked after my relative really well. I am very happy with their services!!! I'd like to thank Medipro, going above and beyond to help my relative.
My experience with splendid with MediPro24. The staff are highly trained and looked after my relative really well. I am very happy with their services!!! I'd like to thank Medipro, going above and beyond to help my relative.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you so much for your wonderful feedback and kind words about Medipro24. We are delighted to hear that you have had such a positive experience with our team.
It means a great deal to us to know that our staff have provided your relative with the care, support, and attention they deserve....
Thank you so much for your wonderful feedback and kind words about Medipro24. We are delighted to hear that you have had such a positive experience with our team.
It means a great deal to us to know that our staff have provided your relative with the care, support, and attention they deserve. Our carers are committed to going above and beyond to ensure the people we support feel safe, respected, and well cared for.
Thank you for choosing Medipro24 and for placing your trust in us. Your appreciation means a lot to our entire team.
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Review from A R (Grandson of Client) published on 12 August 2026 Submitted via Website•
Overall Experience
I am the grandson of one of the clients, and I just wanted to express how grateful our family is for the care my grandmother received. The carers were always kind, compassionate, professional, and treated her with dignity and respect. They took the time to make her feel comfortable and supported,...
I am the grandson of one of the clients, and I just wanted to express how grateful our family is for the care my grandmother received. The carers were always kind, compassionate, professional, and treated her with dignity and respect. They took the time to make her feel comfortable and supported, which gave our family great peace of mind. My grandmother had a very positive experience, and we truly appreciate the dedication and kindness shown by the team. I would highly recommend Medipro24 to anyone looking for reliable, caring, and high-quality home care services. Thank you for making such a positive difference to my grandmother's life.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you so much for taking the time to share such a thoughtful review. We are truly grateful for your kind words and delighted to hear that your grandmother had such a positive experience with our care team.
Providing compassionate, respectful, and person-centred care is at the heart of what...
Thank you so much for taking the time to share such a thoughtful review. We are truly grateful for your kind words and delighted to hear that your grandmother had such a positive experience with our care team.
Providing compassionate, respectful, and person-centred care is at the heart of what we do, and it means a great deal to know that our carers helped your grandmother feel comfortable, supported, and treated with dignity.
We understand how important peace of mind is for families, and we are pleased that our team was able to provide that reassurance to you and your family.
Thank you again for trusting MediPro24 with your grandmother's care and for recommending our services. Your feedback means a great deal to our entire team.
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Review from R R (Granddaughter of Client) published on 6 August 2026 Submitted via Website•
Overall Experience
My grandparents had a wonderful experience at this care home. The staff were incredibly kind, caring, and always made them feel comfortable and safe. Everyone was so friendly and treated them with respect, which gave our family great peace of mind. Thank you to all the staff for the excellent care....
My grandparents had a wonderful experience at this care home. The staff were incredibly kind, caring, and always made them feel comfortable and safe. Everyone was so friendly and treated them with respect, which gave our family great peace of mind. Thank you to all the staff for the excellent care. We would highly recommend this care home.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your grandparents felt comfortable, safe, and well cared for during their time with us. Your appreciation means a great deal to our entire team, and we will be sure to pass on your...
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your grandparents felt comfortable, safe, and well cared for during their time with us. Your appreciation means a great deal to our entire team, and we will be sure to pass on your lovely comments to everyone. Thank you for your recommendation and for trusting us with your grandparents' care. We wish you and your family all the very best.
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Review from Suba T (Daughter of Client) published on 22 July 2026 Submitted via Website•
Overall Experience
I have been using MediPro24 since January 2025, and I must say that while we had some challenges with carers at the beginning, what really stood out was our Client Manager, Aruna. She always listened carefully to our feedback and did her best to resolve any issues. That showed me that she genuinely...
I have been using MediPro24 since January 2025, and I must say that while we had some challenges with carers at the beginning, what really stood out was our Client Manager, Aruna. She always listened carefully to our feedback and did her best to resolve any issues. That showed me that she genuinely cares about both her clients and the quality of the service.
Now, almost 18 months later, MediPro24 continues to support my father, who has dementia. I honestly couldn't have managed without their help. Their care has made a real difference to our family, and I am truly grateful for the support they have provided.
Thank you, Aruna and the MediPro24 team, for your dedication and compassion.
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you so much for your heartfelt and kind words. Your feedback truly means a great deal to me and the entire MediPro24 team.
It has been a privilege to support your father and your family throughout this journey. Knowing that our care has made a positive difference is incredibly rewarding...
Thank you so much for your heartfelt and kind words. Your feedback truly means a great deal to me and the entire MediPro24 team.
It has been a privilege to support your father and your family throughout this journey. Knowing that our care has made a positive difference is incredibly rewarding and reminds us why we do what we do.
Thank you for placing your trust in us. We remain committed to providing compassionate, high-quality, person-centred care and will continue to support you and your father in every way we can.
Your appreciation means more than you know. Thank you once again.
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Review from Kishore O (Relative of Client) published on 12 May 2026 Submitted via Website•
Overall Experience
Medipro has been wonderful in caring for my uncle. The carers are kind, patient, and genuinely compassionate, which has made a big difference to his comfort and wellbeing. It's reassuring for our family to know he is in such safe and caring hands. We are truly grateful for the support they provide....
Medipro has been wonderful in caring for my uncle. The carers are kind, patient, and genuinely compassionate, which has made a big difference to his comfort and wellbeing. It's reassuring for our family to know he is in such safe and caring hands. We are truly grateful for the support they provide. Overall Satisfied and confidently recommend to others
↩Reply from Aruna Moovendan, Admin at Teamwork Healthcare Ltd trading as Medipro24
Thank you so much, Kishore, for your lovely review and kind words.
It truly means a lot to our team to know that your uncle feels comfortable, cared for, and supported. We understand how important it is to trust the people looking after your loved ones, and we are very grateful that your family...
Thank you so much, Kishore, for your lovely review and kind words. It truly means a lot to our team to know that your uncle feels comfortable, cared for, and supported. We understand how important it is to trust the people looking after your loved ones, and we are very grateful that your family placed that trust in Medipro24. Our carers always aim to provide care with kindness, patience, dignity, and genuine compassion, so hearing that this has made a positive difference to your uncle's wellbeing is incredibly rewarding for all of us. Thank you again for your support and recommendation. It has been our pleasure to care for your uncle, and we are always here whenever your family needs us. Warm wishes,
Medipro24 Home Care Team
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Review from Jai T (Son of Client) published on 13 June 2024 Submitted via Website•
Overall Experience
Very good, friendly and sincere service from the care worker. My mum feels very comfortable with the service provider. I will 100% utilise the services of the company for all such future needs. Highly recommended.
Very good, friendly and sincere service from the care worker. My mum feels very comfortable with the service provider. I will 100% utilise the services of the company for all such future needs. Highly recommended.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Teamwork Healthcare Ltd trading as Medipro24.
Meet the Team (1)
Josephine RajJob Title DirectorJoined 2021
Josephine Raj, Managing Director of Teamwork Healthcare Ltd trading as Medipro24, brings a wealth of professional and personal experience to the care...
Josephine Raj, Managing Director of Teamwork Healthcare Ltd trading as Medipro24, brings a wealth of professional and personal experience to the care sector. A graduate in Finance & Economics (M.Com) and CeMAP qualified in Mortgage Advice and Practice, Josephine spent many years working in the financial industry before following her true passion supporting elderly and vulnerable individuals in the community.
During the COVID-19 pandemic, she recognised the growing gap in quality care services and founded Medipro24 with a vision to provide compassionate, person-centred support to those in need. She also worked directly as a carer, helping individuals and families through extremely challenging times, which strengthened her understanding of frontline care.
Josephine holds a Level 5 Diploma in Leadership and Management for Adult Care and is passionate about building strong, caring teams that deliver safe, dignified, and reliable support across the community. Alongside Medipro24, she also founded “Powwai,” a community organisation focused on women’s empowerment and supporting local communities.
Under her leadership, Medipro24 continues to grow as a trusted care provider, reaching diverse communities with compassion, professionalism, and genuine care.
Frequently Asked Questions about Teamwork Healthcare Ltd trading as Medipro24
How many Carers does Teamwork Healthcare Ltd trading as Medipro24 employ?
Teamwork Healthcare Ltd trading as Medipro24 employs 17 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Teamwork Healthcare Ltd trading as Medipro24 to verify any information. View our terms and conditions. Teamwork Healthcare Ltd trading as Medipro24 has an Enhanced Service -what an Enhanced Service includes.
