Blackdice Healthcare

9A Broad Street, Ottery St Mary EX11 1BT
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9.3 7 Reviews
  • Blackdice Healthcare, Ottery St Mary
Blackdice Healthcare Limited is a family-run business, caring for adults with physical disabilities and dementia. It is made up of healthcare professionals including Registered Nurses with over 20 years of combined experience in this field. The team offer hourly pop-in visits, a sitting service, night sleeps and working nights attendance.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29.74
  • Weekly Live-in Care Fees: from £1458

These prices are only a guideline, please contact Blackdice Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Blackdice Healthcare Ltd

Person in charge

  • Merjury Mukozho (Registered Manager)

Blackdice Healthcare Reviews (7)

9.3

Blackdice Healthcare has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Blackdice Healthcare has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 4
  • 4
  • 4
  • 3
Reviewer Connection to Blackdice Healthcare
  • 6
  • 1
Total of 7, showing 1-7
Review from V H (Client) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service - kind, efficient, adaptable. I could not have asked for anything better.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maurice V (Client) assisted by family/friend published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Blackdice have been providing care for us since March 2024. The whole team are always clean, tidy and respectful and we are always proud to have them in our home. They are helpful, caring, friendly, gently and have made a massive difference to every day. The team care for us 24 hours a day with all
our personal care and everyday needs along with providing company and are very punctual.
We enjoy their company and can have a laugh and joke and we feel very fortunate to have such a wonderful team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A B (Client) assisted by family/friend published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is excellent. It is always a pleasure to have them visit you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine W (Wife of Client) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband feels comfortable with the care he receives. Carers are kind, sensitive and efficient allowing him dignity and respect. He enjoys interaction and sharing humour with them. We are indeed very happy with the care he receives.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hayley F (Client) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been very helpful and useful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Client) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a pleasing and efficient service. Usually punctual, friendly and polite.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J O (Client) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent support and dedicated support for my wife.
Majorie is friendly easygoing and a credit to healthcare.
She makes the impossible happen to overcome stubbornness and opposition to what is a simple task for most people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Blackdice Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Blackdice Healthcare is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blackdice Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (19)

Merjury

Merjury Mukozho

Job Title: Registered Manager Joined: 2023

An experienced Nurse Practitioner with over 15 years of experience within the NHS in various departments, including A&E, Orthopedics and UTC.

David

David

Job Title: Team Leader Joined: 2023

Focused on delivering the highest quality care and companionship, always going the extra mile.

Queen

Queen

Job Title: Carer Joined: 2023

A compassionate caregiver with a heart for helping others live with dignity.

Mercy

Mercy

Job Title: Team Leader Joined: 2023

Dedicated to bringing comfort and companionship to every client, every day.

Hooria

Hooria

Job Title: Care Worker Joined: 2024

Driven by compassion, guided by professionalism in every interaction.

Johnson

Johnson

Job Title: Care Worker Joined: 2023

Helping our clients feel at ease, supported, and respected every day.

Lynn

Lynn

Job Title: Care Worker Joined: 2024

Passionate about providing care that truly makes a difference.

Sarah

Sarah

Job Title: Care Worker Joined: 2023

Helping clients live confidently and independently with thoughtful care.

Fahad

Fahad

Job Title: Care Worker Joined: 2023

Bringing a smile and a helping hand to those who need it most.

Shoaib

Shoaib

Job Title: Care Worker Joined: 2023

Proud to be part of a team that puts client needs first.

Queeneth

Queeneth

Job Title: Care Worker Joined: 2023

A helping hand and a caring heart for every client, every day.

Racheal

Racheal

Job Title: Care Worker Joined: 2024

Ensuring our clients feel valued, respected, and empowered in their homes.

Yemi

Yemi

Job Title: Care Worker Joined: 2023

A devoted carer, creating a safe and nurturing environment for each client.

Abel

Abel

Job Title: Care Worker Joined: 2023

Compassionate care with an emphasis on respect and independence.

Lennon

Lennon

Job Title: Care Worker Joined: 2024

Striving to bring joy and quality care to each individual we serve.

Queeneth

Queeneth

Job Title: Care Worker Joined: 2023

Providing professional care with a personal touch—one smile at a time.

Julie

Julie

Job Title: Care Worker Joined: 2023

Committed to enhancing lives through compassionate, reliable care.

Munya

Munya

Job Title: Care Worker Joined: 2023

Dedicated to making a difference in the lives of those we serve.

Jenipha

Jenipha

Job Title: Care Worker Joined: 2023

Here to support our clients’ independence with compassion and respect.

Frequently Asked Questions about Blackdice Healthcare

What Type of Services does Blackdice Healthcare offer?

Blackdice Healthcare offers Home Care.

How many Carers does Blackdice Healthcare employ?

Blackdice Healthcare employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blackdice Healthcare to verify any information. View our terms and conditions. Blackdice Healthcare has an Enhanced Service - more info.