Blackdice Healthcare

The carers put rotting food back in cupboards, which caused a fly infestation. After giving photo evidence to them, they were dismissive with our findings, and withdrew their services with immediate effect

On the whole, care was ok (esp if you need basic/standard care), if the person has critical pain/health/movement issues then it seemed beyond what the staff have been trained to do. Most training seems to be internal. Staff can be mixed in care and attitude. Luckily I had one staff member that was very empathetic and capable (but this can be luck of the draw), most are polite and some gentle, others put in bare minimum or even rude. On the whole (apart from that one person) the care was not adequate and caused a lot of stress. Staff seem to be poorly paid often working very long hours and ad-hoc multiple shifts per day.

Excellent service - kind, efficient, adaptable. I could not have asked for anything better.

We enjoy their company and can have a laugh and joke and we feel very fortunate to have such a wonderful team.

The service is excellent. It is always a pleasure to have them visit you.

My husband feels comfortable with the care he receives. Carers are kind, sensitive and efficient allowing him dignity and respect. He enjoys interaction and sharing humour with them. We are indeed very happy with the care he receives.

Been very helpful and useful.

It has been a pleasing and efficient service. Usually punctual, friendly and polite.

She makes the impossible happen to overcome stubbornness and opposition to what is a simple task for most people.