Acorn Care Solutions

Unit 54, Gregson Avenue, Gosport PO13 0UR
Review Us
9.5 8 Reviews
  • Acorn Care Solutions, Gosport
Acorn Care Solutions is a family run business located in Gosport. The team deliver high quality, person-centred care to people's home across Hampshire and surrounding areas including Fareham, Eastleigh, Havant, Waterlooville. Acorn Care Solutions is regulated by CQC.
Show Acorn Care Solutions on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please contact us for quotes.


Price upon request.

Good to Know

Owner

  • Acorn Care Solutions Ltd

Person in charge

  • Theresa Wilkins (Manager)

Acorn Care Solutions Reviews (8)

9.5

Acorn Care Solutions has a Review Score of 9.5 (9.479) out of 10, based on 6 reviews in the last 2 years.
Over all time Acorn Care Solutions has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 1
  • 6
  • 2
Reviewer Connection to Acorn Care Solutions
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from K C (Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time I was assessed for care, Acorn Care Solutions was polite, friendly and listened to everything I had to say about my care. All the carers have been nothing but excellent.
If anybody needed a care team to look after relatives or someone they know these will be the people to call.
Acorn Care Solutions.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you so much for the feedback, we ensure all our service users will receive the best quality care at all times.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally B (Daughter of Client) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than happy with service provided.
Girls are very patient and understanding, nothing seems too much trouble.
Office always very helpful.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you very much Sally for your kind words, we always strive to do our best and put our clients needs first.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R E (Son of Client) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care and service, polite friendly staff; respectful of client and will accommodate the client's needs. From the first visit the care was professional and well-managed.
I would happily recommend Acorn Care Solutions.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the positive feedback. We aim to give the best quality care to our clients.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David S (Client) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cleaners good.
Drivers good.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you, we continue to improve our services and all feedback is much appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P D (Son of Client) published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall an excellent service and good value for money.
I would have no hesitation in recommending to others.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the feedback appreciated so much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L S (Wife of Client) published on 6 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care company is the very best we have no problems always on time.
Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the feedback appreciated so much our staff go above and beyond to deliver the best quality care to our service users as always.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Danish R (Nephew of Client) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had the pleasure of utilizing the services of Acorn, and I am delighted to share my experience with you. As a family member searching for reliable and compassionate home care for my loved one, I found their services to be exceptional in every way.
First and foremost, the professionalism
exhibited by the entire team at Acorn was outstanding. From the initial consultation to the ongoing care provided, their staff demonstrated a genuine commitment to meeting our specific needs and ensuring the comfort and well-being of our family members.
In conclusion, I wholeheartedly recommend Acorn to anyone seeking high-quality home care services. Their exceptional professionalism, compassionate caregivers, personalized approach, reliability, and commitment to excellence make them stand out in the industry. Acorn has truly made a positive difference in our lives, providing invaluable support and ensuring the well-being of our loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary F (Client) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m delighted with my first contact and service from Acorn Care Solutions. As someone suffering from osteopenia, I was looking for home-help to save my back ache! The initial interview left me reassured that my concerns and needs were being dealt with professionally and in a thoughtful manner. Five
days later, a lady cleaner arrived early for her appointment. Her manner was thoughtful, professional and caring. She was adaptable to my needs, due to building works, and cleaned the safe areas to an excellent standard. She gave a more thorough clean than I asked for! Thank you for exceptional service!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Acorn Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Acorn Care Solutions is calculated as follows: ( (29 Excellents x 5) + (4 Goods x 4) ) ÷ 33 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Acorn Care Solutions is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Theresa Wilkins

Job Title: Registered Manager Joined: 2022

Registered Manager for Acorn Care Solutions.

Frequently Asked Questions about Acorn Care Solutions

What Type of Services does Acorn Care Solutions offer?

Acorn Care Solutions offers Home Care.

How many Carers does Acorn Care Solutions employ?

Acorn Care Solutions employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acorn Care Solutions to verify any information. View our terms and conditions. Acorn Care Solutions has an Enhanced Service - more info.