Aptine

Venture House, 2 Arlington Square, Downshire Way, Bracknell RG12 1WA
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9.8 11 Reviews
  • Aptine, Bracknell
Aptine Care Services – Compassionate Support, Exceptional Care

At Aptine Care Services, the team are dedicated to delivering high-quality, personalised care that empowers individuals to live with dignity, independence, and comfort. Specialising in home-based and community-centred support, their mission is to provide compassionate assistance tailored to the unique needs of each person they serve.

With a team of experienced, highly trained caregivers and healthcare professionals, Aptine Care Services offers a wide range of services including personal care, companionship, disability support, respite care, and specialised assistance for the elderly and individuals with chronic conditions.

They believe that quality care starts with trust, respect, and a deep commitment to wellbeing. Whether short-term or long-term, support is designed to enhance quality of life and promote peace of mind for clients and their families.

At Aptine, care is more than a service — it’s a promise.
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Care Provided by Aptine

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.05 – £30

These prices are only a guideline, please contact Aptine to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Aptine Ltd

Person in charge

  • Freda Takavarasha (Manager)

Aptine Reviews (11)

9.8

Aptine has a Review Score of 9.8 (9.825) out of 10, based on 9 reviews in the last 2 years.
Over all time Aptine has 11 reviews.

Overall Experience
  • 10
  • 1
  • 0
  • 0
  • 0
Date Published
  • 11
  • 3
  • 3
  • 9
  • 2
Reviewer Connection to Aptine
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 11, showing 1-11
Review from Ken D (Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent team, met 4 of them. Always on time, but took time with me. I have a PMD (Giant dog), all Ok with her, but two a little nervous and took teasing :-) Cheap, helpful and friendly too :-). Was temperary fillin while main carer away on first holiday in 17 years!
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert S (Son of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers from Aptine provide wonderful live-in care for my mother, who requires full-time attention because of advanced dementia. They have treated her with empathy and respect and have been highly supportive during what has been a difficult time. Highly recommended.
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  • Treated with Dignity
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Review from Jessie C (Daughter of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother needed live-in care at very short notice. The manager and her team came to the rescue and my mother was extremely happy with the nurse that came and stayed with her. Aptine care services are highly professional with very kind and reliable staff and because it is run by experienced
nurses, I felt like we received personal care for my mother.
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  • Treated with Dignity
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Review from S V (Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care company has been brilliant. Ensuring the right carer with empathy, kindness, and compassion has always delivered. The manager has been marvellous- supporting us throughout this process. I highly recommend using them.
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  • Treated with Dignity
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Review from Amie A (Granddaughter of Client) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We received wonderful care for my elderly grandmother who needed waking night care. The manager and her team are knowledgeable, reliable, trustworthy and kind with a fun sense of humour. I wouldn't hesitate to recommend them to anyone needing care for their loved ones.
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Review from Hilary J (Client) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was worried and distressed when I had a cyst infection that burst at 3 a.m. on March 3rd. I am not very good with technology but I found Aptine Ltd online. I was relieved to receive an email very early in the morning. Shortly after I received a visit. I have had daily punctual visits. If I need to
go out the time of the appointment time is flexible. All members of the team have been reassuring and caring. I have highly recommended Aptine to many friends and acquaintances.
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Review from Aaron K (Grandson of Client) published on 14 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helpful people and friendly management.
The service is for my granddad because he lost a lot of mobility and needed 24-hour care provided by 2 live-in staff members on a 4-day rotation.
Used service for 3 months.
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Review from K D (Brother of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staffing provided to my family has been straightforward and honest. On-time supply flexibility and respect from the manager and the team.
I once had to change plans and travel over Christmas and the staff were flexible coming to the aid last minute and supporting all.
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Review from Janet P (Mother of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the service provided to my disabled son. The carers are very polite and caring. Arrive on time and get on with the care plan without any issues. Nothing worries them about my son's condition.
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Review from A A (Client) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and professional service.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark B (Son of Client) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aptine were the only available qualified nursing care providers in the locality that responded to our call for assistance. They responded swiftly with great care and attention to detail, spending time with the service user and the family to assess our needs. The service was professional, friendly and
ultimately very effective in terms of nursing care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Aptine is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for Aptine is calculated as follows: ( (49 Excellents x 5) + (4 Goods x 4) ) ÷ 53 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Aptine is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Freda

Freda Takavarasha

Job Title: Registered Manager Joined: 2013

I have 23 years of working in Health and Social Care. I am an Advanced Nurse Practitioner with management experience.


My passion is supporting staff by delivering person-centred care.

Frequently Asked Questions about Aptine

What Type of Services does Aptine offer?

Aptine offers Home Care.

How many Carers does Aptine employ?

Aptine employs 39 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aptine to verify any information. View our terms and conditions. Aptine has an Enhanced Service - more info.