Billie Care

146 Hand Avenue, Leicester LE3 1SJ
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8.5 2 Reviews
  • Billie Care, Leicester
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Care Provided by Billie Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Billie Care Ltd
  • Person in charge
  • Philip Bilson (Manager)
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Billie Care Reviews (2)

8.5

Billie Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Billie Care has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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Review from Keely F (Daughter of Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend Billie Care enough for the professional, compassionate and reliable service that they provide to my Mum who is predominantly house bound with multiple health issues. They are a lifeline and my Mum looks forward to their twice daily visits, not only for essential personal care but
to spend time with genuinely sincere and friendly companionship. Nothing is too much trouble for them and they have never let her down; always on time and provide my Mum and our family with peace of mind that she we'll cared for,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L R (Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in awarding Billie Care 5*+ highly trained professional team, always punctual, pleasant and trusworthy. I have always been treated with dignity and respect and lots of laughs at every visit. More importantly they really CARE. God bless you girls.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Billie Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Billie Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Billie Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Billie Care

What Type of Services does Billie Care offer?

Billie Care offers Home Care.

How many Carers does Billie Care employ?

Billie Care employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Billie Care to verify any information. View our terms and conditions. Billie Care has a Basic Service – more info.