Eternity Healthcare - Suffolk

Unit 5, Norfolk House, Williamsport Way, Lion Barn Ind Est, Needham Market, Ipswich IP6 8RW
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9.1 4 Reviews
  • Eternity Healthcare - Suffolk, Ipswich
Eternity Healthcare - Suffolk offers home care services to people needing care at home.

Home care services include personal care such as help showering, getting out of bed, going to the toilet as well as help with household chores, complex care and companionship.

Trained, caring home care staff give people excellent care, respect and dignity.
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Care Provided by Eternity Healthcare - Suffolk

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1100

Please get in touch for further fee information.

These prices are only a guideline, please contact Eternity Healthcare - Suffolk to find out the exact price for your requirements.

Contact Eternity Healthcare - Suffolk to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Eternity Healthcare - Suffolk to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Tracy Gombiro (Manager)

Eternity Healthcare - Suffolk Reviews (4)

9.1

Eternity Healthcare - Suffolk has a Review Score of 9.1 (9.114) out of 10, based on 4 reviews in the last 2 years.
Over all time Eternity Healthcare - Suffolk has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Eternity Healthcare - Suffolk
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Peter M (Brother of Client) published on 15 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very reliable carers and caring staff. Good and prompt communication. They help with cooking meals and providing breakfast. Provide assistance with weekly shopping and managing monies over the course of a week.
Reply from Tracy Gombiro, Manager at Eternity Healthcare - SuffolkThank you very much for reviewing us. We do appreciate all the feedback as this helps us to improve our service and to learn. Thank you. Eternity Healthcare Team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Martin G (Son of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly team they are always happy when they arrive , they let me know if anything is needed from the shop . They collect dads medicine for me as having them delivered wasn't working for us overall you couldn't also for a better team.
Reply from Tracy Gombiro, Manager at Eternity Healthcare - SuffolkThank you so much for the wonderful review which means so much to us. We are happy to make a difference to all we care for. Please do not hesitate at any point to express your views which matter to us. Take care - Eternity Healthcare
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Corinne P (Daughter of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Eternity are very caring and work in a very professional manner. I would highly recommend them. They keep me updated about any concerns they have about my mum and I feel very confident that she is receiving the best possible care.
Reply from Tracy Gombiro, Manager at Eternity Healthcare - SuffolkThank you so much for the wonderful review which means so much to us. We are happy to make a difference to all we care for. Please do not hesitate at any point to express your views which matter to us. Take care - Eternity Healthcare
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steve P (Son of Client) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eternity Healthcare has provided care for my mother for the last few years.
The carers are very friendly and provide a very high level of care. My mother gets on well with all her carers, as do we as a family. We are all very satisfied and happy with the care provided by Eternity Healthcare, carers
and management included.
Reply from Tracy Gombiro, Registered Manager at Eternity Healthcare - SuffolkThank you so much for the wonderful review which means so much to us. We are happy to make a difference to all we care for. Please do not hesitate at any point to express your views which matter to us. Take care - Eternity Healthcare (Suffolk)
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Eternity Healthcare - Suffolk is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Eternity Healthcare - Suffolk is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) ) ÷ 22 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Eternity Healthcare - Suffolk is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Eternity Healthcare - Suffolk

What Type of Services does Eternity Healthcare - Suffolk offer?

Eternity Healthcare - Suffolk offers Home Care.

How many Carers does Eternity Healthcare - Suffolk employ?

Eternity Healthcare - Suffolk employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eternity Healthcare - Suffolk to verify any information. View our terms and conditions. Eternity Healthcare - Suffolk has an Enhanced Service - more info.