Waverly Care Services Ltd

I’m Isaac Ncube, with over 20 years of experience in Health and Social Care across the NHS, domiciliary care, and elderly nursing homes. My background combines hands-on care with strong leadership and management skills, enabling me to deliver high-quality, person-centred services.

As a Social Worker for over seven years, I gained extensive experience in care planning, safeguarding, and multidisciplinary collaboration. I led social work teams, coordinated complex care packages, and ensured compliance with CQC and local authority standards. My work with GPs, district nurses, and other professionals helped me develop a holistic approach to care delivery.

Before this, I spent 12 years in frontline care, including three years as a Senior Carer and Team Lead. These roles gave me a deep understanding of the challenges faced by both clients and staff. I provided personal care, supported mobility and medication management, and trained and mentored new carers to deliver safe, compassionate care.

Having worked in both operational and leadership roles, I bring a well-rounded perspective to managing domiciliary care. As Registered Manager, I focus on maintaining high standards through effective risk management, compliance, and staff development. I believe in strong teamwork, open communication, and continuous improvement to ensure safe, person-centred care.

At Waverly Care Services Ltd, my goal is to lead a service that not only meets but exceeds expectations, providing exceptional care for our clients while supporting our staff to reach their full potential.

I'm Muzi, a Care Coordinator, with a genuine passion for supporting vulnerable individuals. My journey in the care sector has been diverse, from hands-on roles as a carer at Choices Healthcare to coordinating care packages as a Care Coordinator at Leighview. These experiences have given me a solid foundation in planning personalised care, liaising effectively with service users, their families, and various healthcare professionals.

During my Social Work placement with the Physical and Sensory Impairment Team at Essex County Council, I honed my skills in conducting assessments, developing support plans, and working collaboratively within a multidisciplinary team. I've also gained valuable experience in drafting care plans, managing risk assessments, and organising staff rosters to ensure each individual’s needs are met in a timely and person-centred way.

I'm known for my clear communication, attention to detail, and ability to adapt in fast-paced environments, which are all essential qualities for a Care Coordinator in domiciliary care. I’m excited to continue making a real difference by delivering high-quality care with compassion and professionalism.

Hi, I'm Mavis, a Senior Carer with 15 years of experience across a range of care settings, including care homes and domiciliary care. My extensive background has equipped me with a deep understanding of the complex challenges individuals face and the importance of delivering person-centred care.

I've worked in environments where I've been at the forefront of tackling diverse care scenarios, both positive and challenging. This hands-on experience means I've seen it all and am adept at managing any situation with empathy, professionalism, and calm resilience. My expertise in assessing individual needs and implementing tailored care plans ensures that every service user receives the highest quality of support in a manner that respects their dignity and promotes their well-being.

With a strong focus on continuous improvement and a commitment to adapting best practices, I consider myself not only a compassionate carer but also a mentor to my colleagues. My ability to lead by example and share my extensive knowledge makes me an invaluable asset to any domiciliary care provider aiming to offer outstanding, person-centred care.