Fernsby Brookes Ltd

Office 7, 42 Regent Place, Rugby CV21 2PN
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Top 20 award
10 11 Reviews
  • Fernsby Brookes Ltd, Rugby
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10
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

Dependent on service. Please call for more information


We provide care and support that covers the full range of home care services available. All our costs are based on your needs and choices. Please call us today for more details.

Good to Know

Owner

  • Fernsby Brookes Ltd

Person in charge

  • Maude Rabvukwa (Manager)
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Fernsby Brookes Ltd Reviews (11)

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Fernsby Brookes Ltd has a Review Score of 10 (9.984) out of 10, based on 11 reviews in the last 2 years. Over all time Fernsby Brookes Ltd has 11 reviews.

Overall Experience

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Date Published

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Review from Harsha B (Client) assisted by family/friend published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers help me by supporting me to be as independent best as possible. I am unable to do many jobs around the house. I rely on the support services provided and I am satisfied with the good level of service and care provided. I also really appreciated their company as I am isolated due to my health.
They are good people with a good heart.Thank you.

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Treated with Dignity

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Review from G D (Mother of Client) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's an excellent servie. The carers are all kind, respectful, patient and upbeat. They allow my daughter to take the lead. They are all friendly and lift all of our spirits after the visit. They are on time and dependable. There is a small team of carers and we know all of them which is very important.
Overall excellent.

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Review from M S (Mother of Client) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been supported by Fernsby Brookes for about 7 months now and in that time her support has been excellent in every respect, from the management team to the individual PA's they all thoroughly professional. They have very good understanding of my daughters complex needs and do all that
they can to ensure her needs are met daily. They are friendly, approachable and my daughter is very happy with her daily support.

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Review from Sam G (Husband of Client) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had dementia for many years. As her condition worsened, I was no longer able to cope and started looking for some help at our home. It was a shot in the dark, choosing Fernsby, but a good one; my wife's needs are complex, but the carers met the many challenges she presented. Continuity of
care was important to me, and in the 18 months, there were only a few times when her primary carer was unavailable.


Fernsby were flexible; if I needed extra care, they would do their utmost to provide it. When I needed to alter her schedule, they went to considerable trouble to alter theirs. But what I valued most was the quality of care. I often see carers sitting in parks or cafes absorbed by their phones, but I always felt that hers were devoted to making her happy. They gave us another 18 months at home, and I will always be grateful for that time. I have no hesitation in recommending them.

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Review from Lis W (Sister of Client) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as my sister needed care, the Fernsby Brookes team stepped in to provide this in the most helpful, good-natured and appropriate manner. I am so grateful to you all. Despite being very ill my sister looked forward to her carer's visits, and I was always able to contact them. The team showed
great sensitivity and good humour, and I felt reassured by their care. I am very grateful for your help. You made a very difficult situation bearable and helped so much in the good outcome. Thank you.

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Review from M P (Client) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful for my parents. High quality service, recommended a good physio and always took good care of them. Would definitely recommend. Great people, very communicative and good value for money too.

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Review from Bill B (Power of Attorney of Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Covid, my son's care provider has become increasingly incompetent. It was therefore a huge relief to find that Fernsby Brookes are able to provide an excellent service, replacing the previous provider with diligent, friendly and hard-working staff who my son gets on well with. In the broader sense,
their approach has been thorough and business-like. Very professional and well-run business.

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Review from N J (Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has been absolutely fantastic in supporting both myself and my child with keeping on top of housework.
This ensures I have enough energy to be a good parent and reduces the amount of pain I am in.
The carer has settled in really well and is a lovely 'addition' to our household.
It was
important to us to find someone who would fit in and get on with what needed to be done and I think this has been achieved.

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Review from L W (Mother of Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service. My son enjoys his support workers' company. She is very punctual and always polite. All staff that we have been involved with are friendly and all correspondence has been excellent.

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Review from L J (Daughter of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They were wonderful with my mother and made sure she got everything that she wanted and took her out for the time slot. She looked forward to their visits and got on very well with the support team. They were very attentive and professional and met my mum's every need.

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Review from Gary M (Son of Client) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care being provided to date. All of the carers are pleasant and caring.
They are punctual and happy to help with any extra tasks that might be needed.
I also appreciated them raising suggestions for improvements.

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Current Review Score: 10.0 (9.984)

Overview of Review Score

The Review Score of 10 (9.984) out of 10 for Fernsby Brookes Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.984 for Fernsby Brookes Ltd is calculated as follows: ( (61 Excellents x 5) + (1 Goods x 4) ) ÷ 62 Ratings = 4.984

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fernsby Brookes Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Fernsby Brookes Ltd

What Type of Services does Fernsby Brookes Ltd offer?

Fernsby Brookes Ltd offers Home Care.

How many Carers does Fernsby Brookes Ltd employ?

Fernsby Brookes Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fernsby Brookes Ltd to verify any information. View our terms and conditions. Fernsby Brookes Ltd has an Basic Service - more info.