Fembistem Care

13 King Street, Lancaster LA1 1JN
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9.7 15 Reviews
  • Fembistem Care, Lancaster
Fembistem Care Provider is a health care staff supplying agency and Domiciliary Company in Lancaster. They agency provides professionally trained and competent staff who are able to support you and loved ones as a family. They are dedicated to meeting all health care needs, ensuring peace and comfort of your loved one. With over fourteen (14) years of work experience in healthcare services, the management team brings a wealth of knowledge, skills, and expertise to your doorstep. Their extensive experience spans various areas and units of healthcare services, including:

National Health Service (NHS) in England and Wales
Nursing Homes
Care Homes
Palliative Care Homes
Learning Disability Schools
Day Care
Nursery
Residential Homes
Health Centres
Domestic works
Shopping
General House Cleaning
And many more


Mission and Objective
Their mission at Fembistem Care is to provide safe, quality, compassionate, dignified, and friendly care services to all individuals, regardless of race, sexual orientation, or age.


Team
The management team is highly skilled and qualified, committed to recruiting only the best and most qualified staff. At Fembistem Care, they place patient care at the heart of everything they do. The team consists of experienced and diligent healthcare professionals dedicated to providing the highest standards of care.
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Care Provided by Fembistem Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Cost of care is tailored towards your needs

Good to Know

Owner

  • Fembistem Ltd

Person in Charge

  • Adebisi Onikeku (Manager)

Fembistem Care Reviews (15)

9.7

Fembistem Care has a Review Score of 9.7 (9.747) out of 10, based on 15 reviews in the last 2 years.
Over all time Fembistem Care has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Fembistem Care
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Total of 15, showing 1-15
Review from J N (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have all been excellent whilst helping dad. Kind and caring. Very efficient and friendly. They are always punctual and smartly dressed. They help dad with his shower, shave and getting him dressed.
Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you so much for your kind words and thoughtful feedback. We are truly delighted to hear that our team has been able to support your dad with kindness, care, and professionalism. It means a great…read more
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Review from Suzanne D (Next of Kin) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care team, for the following reasons:


Their professionalism and attention to detail with regard to ensuring the safety of the user.
Getting to know the User really well, such that they were able to become a companion as well as invaluable support.
Adapting to the User's likes

and dislikes... Nothing is too much trouble.
Unbelievably extensive note taking, which offers great reassurance.
Fantastic feedback to me, raising any concerns and keeping on top of lists for me (shopping etc)
Liaising very effectively with other providers (eg District Nurse Team and local Pharmacy, raising concerns if necessary).


In a nutshell, the Fembistem care team have allowed the User to live comfortably and with dignity in his own home.

Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you so much for your thoughtful feedback. We truly appreciate your recognition of our commitment to professionalism, attention to detail, and personalised support. Building a strong connection…read more
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Review from Jacqueline W (Daughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team were professional, caring and supportive. They treated my mother with respect, kindness and dignity in her hours of need. I would highly recommend their services as they provided comforting support to my mother and myself. I could not have managed without them.
Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you so much for your kind words and thoughtful feedback. We are truly grateful to hear that our care team was able to provide the support, respect, and compassion that your mother deserved…read more
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Review from Julie B (Daughter of Client) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not able to find any fault, always punctual.
All care staff are extremely professional and caring.
Treated client with utmost respect and caring towards the rest of the family.
Cannot praise you highly enough.
Brilliant from the very first visit.
Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you so much for your kind words and positive feedback! It means a great deal to us that you've had such a positive experience with our care team. We are committed to providing respectful,…read more
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Review from A W (Son of Client) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The 5 carers we met from Fembistem were so kind caring and understanding of my father's needs and were so sympathetic towards us in our sad time of need.
I would always recommend Fembistem to anyone in a similar position.
Reply from Adebisi Onikeku, Manager at Fembistem Care
We are truly honoured and deeply grateful to be a part of your family and to have had the opportunity to support Dad when you needed it most. It has been a privilege to stand by your side during this…read more
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Review from L G (Wife of Client) published on 23 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers were helpful and considerate and took great thoughtfulness of the sick patient. What more can I say they washed and cleaned the patient and assisted in any jobs that were required around the house. Went for the medicine and any other shopping that was needed.
Reply from Adebisi Onikeku, Manager at Fembistem Care
We are truly grateful to be part of your family and to have had the opportunity to support you when you needed extra hands and care the most.
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Review from Lesley C (Daughter of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are so grateful to Fembistem Care Agency. They were so caring and professional, from the original care planning assessment of my father, right through to him passing away. The 3 carers who looked after dad 4 times a day were very patient and respectful, often in challenging moments.
They also supported my 88-year-old mum. This care enabled us to look after dad at home, which was his wish. Thank you from mum and all the family.
Reply from Adebisi Onikeku, Manager at Fembistem Care
At Fembistem Care, we care like family. We are proud to fulfill our aim, objective, and mission of safe, effective, responsive, and reliable services, especially when they are needed most. We are glad…read more
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Review from S N (Son of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The girls were professional and polite and treated mum with respect and dignity. Happy with the care that was provided. Staff were always punctual and always asked permission when any family member was present.
Reply from Adebisi Onikeku, Manager at Fembistem Care
We are glad to be part of the family to support and care for mum at the last moment of her life. It matters most to the family.
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Review from J D (Daughter of Client) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic people. Cared for my father during the last few days before he passed away. Their care and support for the family was above and beyond. Would recommend them to anyone. Thank you again.
Reply from Adebisi Onikeku, Manager at Fembistem Care
It was a great honor and privilege to care for your dad and to be part of your family during a time when you needed a little extra support the most.
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Review from S K (Daughter of Client) published on 5 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We recently required the services of Fembistem Care, albeit for only a short period of time. As a newly established care agency, there was nothing available to review before their commencement. Care and compassion were shown right from the initial assessment. In-depth information was gathered from Mum
along with immediate family and the care package was decided during direct consultation tailoring care to meet Mum's needs. Visits were made by 2 members of the team with safe and effective care delivered each and every time. On just a couple of occasions, there were slight timing issues when public transport let them down. Personal care, household tasks and a general pastoral caring role were provided, with care and concern extended to all the family. Complete electronic records were available and accessible at all times via a secure login system. Although the period of care was only short, their services were delivered with kindness, compassion and professionalism at all times.
Reply from Adebisi Onikeku, Manager at Fembistem Care
We are glad to deliver care and support to your mum and the entire family all through the journey.
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Review from Angela B (Daughter of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good. Always very kind and helpful and did anything we asked them to do. Always very punctual. Very thoughtful. Checked if we need anything else. Even came to us when my dad passed away to give us their condolences which was nice of them.
Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you so much for your kind words and feedback. We are deeply honoured that you chose us to care for your loved one during such a critical time. Your recognition of our dedication and diligence…read more
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Review from K H (Daughter of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly and caring team who were punctual and whose care allowed my mother to be cared for at home right up to her death. It was a pleasant experience working with them and they did well to get out to our somewhat remote location.
Reply from Adebisi Onikeku, Manager at Fembistem Care
It was a great honour to be chosen to care for your mum during such a critical time. Thank you for recognizing our dedication and diligence in providing the best possible care. Your kind words mean a…read more
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Review from E H (Daughter of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent night time care was given to my mum over her final days. A really caring company that takes time to get to know their client but also check on how the family are doing. They and their staff do everything they can to make sure that the right care and support are provided.
Reply from Adebisi Onikeku, Manager at Fembistem Care
It was a pleasure working with you and glad to be part of your family
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Review from E B (Brother of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and patient-centred. I would recommend this provider as they are dependable, responsive and caring. The staff that come to us is always very punctual and we are kept informed of the care they provide.
Reply from Adebisi Onikeku, Manager at Fembistem Care
You are very welcome! we are glad to hear the feedback and it has been encouraging. We promise to continue striving for excellence.
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Review from Zaria M (Daughter of Client) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers and night sitters helped us care for my mum at home, the kindness and respect they showed my mum was exceptional I can't thank them enough they gave us more time to have precious moments with mum, and they chatted with her while doing the care and were so gentle with her they were very professional
at their job but so caring as well.
Reply from Adebisi Onikeku, Manager at Fembistem Care
Thank you for leaving us this review and we ae very glad to look after your mum.
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Fembistem Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Fembistem Care is calculated as follows: ( (60 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 79 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fembistem Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Fembistem Care

What Type of Services does Fembistem Care offer?

Fembistem Care offers Home Care.

How many Carers does Fembistem Care employ?

Fembistem Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fembistem Care to verify any information. View our terms and conditions. Fembistem Care has an Enhanced Service - more info.