Private Homecare Kent Ltd

7 Great Conduit Street, Hythe CT21 5AQ
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9.7 7 Reviews
  • Private Homecare Kent Ltd, Hythe
Private Homecare Kent Ltd gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet), assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

Staff can also offer companionship and respite care.

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Care Provided by Private Homecare Kent Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Substance Misuse
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Private Home Care Kent Ltd
  • Person in charge
  • Angie Girt (Manager)

Funding & Fees Guide for Private Homecare Kent Ltd

  • Prices

  • £25.00 PH, £21.50 45 MINS, £18.50 30 mins Companionship, medication, support, outings
    £25.00 PH Shopping, Domestics
    Wake Nights Min 10 HOURS £250.00
    Sleep Nights £20.00 PH
    Live in from £1550.00

Private Homecare Kent Ltd Reviews (7)

9.7

Private Homecare Kent Ltd has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Private Homecare Kent Ltd has 7 reviews.

Overall Experience

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Review from Jean S (Daughter of Client) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first contacted the manager in April 2023 some months after my mother's discharge from a brief stay in hospital, when it became apparent that Mum needed some help with her daily life, even though she was adamant that she didn't! The manager very diplomatically suggested a trial period of a couple
of weeks which Mum accepted, and the rest, as they say, is history, we have never looked back! The manager and her team now have daily contact with Mum which puts my mind at rest, especially in regard to Mum showering safely and having her food organised for the day.
However, the manager really came into her own when, in September 2023 and with me having just gone abroad for a much-needed holiday, Mum was hospitalised with Covid. The manager was an absolute gem during this difficult time, being my eyes and ears 'on the ground' and fighting Mum's corner. She visited Mum daily, and sometimes twice, and together we facilitated Mum's discharge with the manager's team providing morning visits while a family member stayed over.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

Dear Jean, thankyou for your comments, we try our best at all times.


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Review from Michael H (Power of Attorney of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Private Homecare Kent provided care services to an elderly lady friend of mine. They cared for her during the last two years of her life, during which her care needs gradually increased. They provided carers for four one-hour visits per day. Mornings to attend to her personal care, dressing, medication
and breakfast requirements. Lunch times when they cooked a meal for her, made hot drinks and ensured that she was toileted, and was left with plenty of fluids to drink. Teatime, providing more hot food and drinks and ensuring that she took her medication. Evening visits to get her ready for bed.
Private Homecare Kent also undertook domestic duties including laundry and housework etc.
The carers provided were all reliable and conscientious. They built a good friendly relationship with my friend and kept me advised of any problems that needed attending to.
I was very impressed with the company and had full confidence that my friend was safe and well looked after under their care.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

Thankyou for your kind words, we appreciate all feedback.


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Review from Jo D (Daughter of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been invaluable in caring for my father. They are kind, reliable and professional. My father's wishes were at all times respected and they looked after him so well. Because of the range of help they provided (keys being cut, delivering food, shopping, holding cash, picking up prescriptions
etc) my dad was able to stay in his own home for longer and the family had some respite from his care.


I will always be incredibly grateful to the Manager and the other ladies who supported our family. I would not hesitate to recommend this company. I do not believe anyone or any other company would/could provide the level of care these ladies provided.


Reply from Angie Girt, Manager at Private Homecare Kent Ltd

Thank you for your kind words, It was a pleasure and a privilege to support you all.


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Review from Cathy C (Granddaughter of Client) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just like to thank the Manager and her team for all their hard work, they were very helpful and reliable and I would highly recommend them, they helped look after my Granma over the last year before she sadly passed. A massive thank you again.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We thank you for your kind words, take care.


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Review from C P (Daughter of Client) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother received from this company was outstanding, to say the least. She was cared for with love, respect and tenderness for the last 9 months of her life. Our family could not have managed without these amazing people and will be forever in their debt.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

Thank you so much, this means a lot to us, we strive to always do our best.


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Review from K P (Private Carer of Client) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reliable and good company.
Keeps independence of their clients.
Well managed.
Good understanding of clients and their needs
Ensures carers have all that they need to complete tasks.
Ensures carers and clients are happy and listened to.

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We thank you for your kind review and we will continue to always strive for the best service we can give.


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Review from Dawn F (Client) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous service provided to each personal needs. The team are very friendly, polite and professional. All staff are caring, kind, trustworthy and a pleasure to welcome into your home.
They offer a variety of services from one-off transport trips to regular visits.
I can’t recommend these
people enough, they are there the angels that are there to help when needed!

Reply from Lisa Knight, Owner/Director at Private Homecare Kent Ltd

We would like to thank you for the time spent, reviewing our company, we try our best at all times and we will go above and beyond when we can.


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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Private Homecare Kent Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Private Homecare Kent Ltd is calculated as follows: ( (42 Excellents x 5) ) ÷ 42 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Private Homecare Kent Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

Angie

Angie Girt

Job Title: Manager

Joined: 2023

I have worked in care for over 20 years, I started as a administrator and then a care worker, coordinator, Quality Officer, Deputy manager, to where I am now. I am compassionate about care, giving people freedom of choice, making sure they feel safe and secure, to remain at home. We are family run business for a personal service, to give a bespoke service to all our clients.


Lisa

Lisa Knight

Job Title: Owner / Director

Joined: 2021

I have worked in care for over 30 years. support and friendship is what we strive for.


Helen

Helen Colyer

Job Title: Human Resources

Joined: 2023

I have worked in care for nearly 10 years. I strive to uphold Duty of Candour and to be transparent at all times.


Gemma

Gemma Wanstall

Job Title: Quality Manager

Joined: 2023

I have 18 years experience within the care industry and believe in providing the best care and support we can to enable individuals to remain within their own homes. Communication and confidentiality is key part of my role and I strive on maintaining good professional relationships with clients and families ensuring they are kept I the loop and confidentiality is maintained at all times. My role is to ensure the clients needs are met at all times and they are the main focus of what we do and our company values.


Frequently Asked Questions about Private Homecare Kent Ltd

What Type of Services does Private Homecare Kent Ltd offer?

Private Homecare Kent Ltd offers Home Care.

How many Carers does Private Homecare Kent Ltd employ?

Private Homecare Kent Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Private Homecare Kent Ltd to verify any information. View our terms and conditions. Private Homecare Kent Ltd has a Platinum Service – more info.