Private Homecare Kent Ltd

I can't express enough how the team helped me and my mum out after she suffered a fall in October 2025. My mum became bed bound and we had Private Home Care in to attend mum so that she could remain at home, they came in three times a day to attend to mums needs. They were efficient, responsive, friendly and above all kind, they genuinely cared about mum. Mum sadly died in March in her own bed at the age of 91, the manager was there for me and I can't thank her enough for steering me through the initial stages of grief and what to do next, she even rang me later to see if I was OK.

I have absolutely no hesitation in recommending Private Home Care to anyone who needs help to enable them to live at home, the whole team from the Manager through to the carers and the office staff are excellent.

The carers who visit are outstanding, kind, patient, respectful, and incredibly reliable. They arrive with a cheerful smile and are always caring and compassionate.

Thanks to Private Homecare, I have been able to stay comfortably and independently in my home surrounded by familiar things. If you're looking for trustworthy, compassionate home care in the Hythe/Folkestone area, this is the service to choose.

A good overall service provider, staff on the whole are very nice and caring, not perfect but willing to work with the customer to ensure the best possible care. A real interest in their clients and go out of the way to listen

My dad went into hospital and he was my Mum's main career so we needed to source a package of care why he was in the hospital and recovering. We was recommended home care via a friend so we got in touch with home care to see if they could come out and do an assessment on Mum and if they had availability, they was very prompt in coming to do the assessment and the assessor was very kind and listened to what my mum wanted and also identified some other support she needed. they made the care support plan very person to mums day to day routine as Mum liked her routine and could get very upset if it changes . The office team and the management team were very professional and caring and listen to what Mum had to say. also the care team that supported Mum in her home was very professional, very caring and gave Mum her dignity and respect and listen to her choices without judging her some days, my mum could be very anxious and upset, and the carers always stay with her until she felt better

The carers were brilliant.

Would highly recommend Lisa & her team. They have been fantastic in looking after my Parents over the last 6 months. My Mum especially was very anxious about having strangers in to her home but everyone was so kind, friendly and caring nothing was too much trouble, they very much looked forward to their visits each day. Thankyou very much all of you.

Friendly and professional staff very caring and respectfull we would likevto thank the care team that were involved inthe care of our parents who valued and appreciated all tge support that they provided during there time of need and we would highly recommend them.

Private Home Care are a totally reliable , supportive and engaged care provider. They go out of their way to find ways of supporting my mother with activities and through their regular visits. They are innovative and always available to discuss any concerns

I am 95 and I have had a carer for 8 years recently she needed some time off and I engaged someone to take her place. I was very impressed with all she did for me to keep me in my own home. I will need some help again in October and have already booked her assistance.

I was very impressed with the company and had full confidence that my friend was safe and well looked after under their care.

The team have been invaluable in caring for my father. They are kind, reliable and professional. My father's wishes were at all times respected and they looked after him so well. Because of the range of help they provided (keys being cut, delivering food, shopping, holding cash, picking up prescriptions etc) my dad was able to stay in his own home for longer and the family had some respite from his care.

I will always be incredibly grateful to the Manager and the other ladies who supported our family. I would not hesitate to recommend this company. I do not believe anyone or any other company would/could provide the level of care these ladies provided.

I just like to thank the Manager and her team for all their hard work, they were very helpful and reliable and I would highly recommend them, they helped look after my Granma over the last year before she sadly passed. A massive thank you again.

The care that my mother received from this company was outstanding, to say the least. She was cared for with love, respect and tenderness for the last 9 months of her life. Our family could not have managed without these amazing people and will be forever in their debt.

Ensures carers and clients are happy and listened to.

I can’t recommend these people enough, they are there the angels that are there to help when needed!