Heart In Homecare

HQ Pudsey, Radley House, Suite 3, Richardshaw Road, Pudsey LS28 6LE
Review Us
9.7 7 Reviews
  • Heart In Homecare, Pudsey
Heart In Homecare provides care in people's own homes.

It offers people support with day-to-day household tasks, personal care or any other activities that they may find strenuous, allowing them to maintain their quality of life and wellbeing at home.

Its services include home care, live-in care, respite care, dementia care, palliative care, companionship and overnight care.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Please contact us directly for this as it may vary for each individual.

Good to Know

Owner

  • Venus M&H Ltd

Person in charge

  • Linda Keenan (Registered Manager)

Heart In Homecare Reviews (7)

9.7

Heart In Homecare has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years. Over all time Heart In Homecare has 7 reviews.

Overall Experience

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Review from M L (Husband of Client) published on 1 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support from the first day, helpful, understanding and very gentle with the patient. They are prepared and have actually helped the family at weekends, we have played these people as a second contact on the landline telephone in case of emergency. Visited the patient in hospital and have bought
goods for the patient at the patient's request. I am happy to recommend these people to anybody in need of their services.

Reply from Mariam Hira, Director at Heart In Homecare

Thank you for your kind words, it is always a pleasure spending any moment with you both and we will always be here for anything you need !

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Review from Lee s (Son of Client) published on 1 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the whole team for there outstanding care and support for my dad they have stood by us for the last few months and showed care and compassion throughout there visits not only to dad but to us as well.They go above and beyond to ensure there clients are cared for we have also learnt
alot from them regarding dad's ever changing condition.At times we would have been truly lost without the support they give cannot recommend highly enough

Reply from Mariam Hira, Director at Heart In Homecare

Thank you so much for your heartfelt message. It truly means the world to our team. Caring for your dad and supporting your family through these past few months has been a privilege. Were so glad we can be there for you all through the changes, and its an honour to continue walking this journey with you. Were always here for you.

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Review from N S (Daughter of Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Heart In Homecare enough.


They have been an incredible source of support to my father and our whole family. During what has been a very challenging time, they've made things so much easier for us. They are approachable, flexible, and always professional.


What truly stands out

is the care and empathy they show towards my father's condition and needs. They often go above and beyond, offering advice and reassurance whenever we need it.


Most importantly, my father speaks so highly of the carers - and that means the world to us. They treat him with the respect and dignity he deserves, and you simply can't put a price on that.

Reply from Mariam Hira, Director at Heart In Homecare

Thank you so much for your kind words. Were truly grateful to have supported your father and family during this time. It means the world to hear that our teams care and compassion have made a difference. Were always here when you need us.

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Review from Alison S (Daughter of Client) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by Care Your Way while we were on holiday in September was fantastic. Mum was so settled while we were away and really enjoyed her carer's visit each evening. She was given some puzzle books which she is still using. The food that was cooked each evening was very much enjoyed and
we were confident that mum was feeding herself and also having a nutritious meal. Would not hesitate to use your services again.

Reply from Mariam Hira, Managing Director at Heart In Homecare

Thank you very much for your review! We really are grateful that you took time out of your day to write this for us. We are so happy you feel we provided you and your mum with comfort and care. It was absolute pleasure to care for your mum and know we are here any time you need.

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Review from Harry S (Friend of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. The staff are friendly and go the extra mile when caring for my friend. The service from signing up to aftercare has been nothing short of exceptional. They are always on time and understanding.

Reply from Mariam Hira, Managing Director at Heart In Homecare

Thank you very much for your review! We appreciate your time to write a review for us!

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Review from Wendy R (Client) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent on all fronts.

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Review from Linda M (Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are always willing to do anything and everything needed to help. It is so good to have someone who knows what is needed at each visit. They are always friendly and treat me with dignity. Nothing is too much for them. I am so glad I chose them.

Reply from Mariam Hira, Managing Director at Heart In Homecare

Thank you for your wonderful review. We are humbled to provide the care that we do.

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Heart In Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Heart In Homecare is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Heart In Homecare is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

Mariam

Mariam Hira

Job Title: Director & Nominated Individual

Joined: 2023

As a qualified psychologist with experience in nationwide charities, such as Samaritans, Mariam has spent her life supporting others. With a passion for helping people and strengthening quality of life, she joined the CareYourWay network in 2023 to provide outstanding quality care in Leeds, supporting people to live happily at home. Throughout her past, Mariam has been a key stakeholder in charities that provide assistance to others, where she found her passion for supporting individuals to live the best life possible. Mariam identified that the local standards in Leeds were not at an acceptable quality, strengthening her mission of starting a company that wishes to provide a personalised, outstanding-based service for individuals at home.

Linda

Linda Keenan

Job Title: Registered Manager

Joined: 2024

With over 21 years of experience in homecare, Linda has dedicated her career to improving the lives of others. For 7 years, she has served as a Registered Manager, working her way up through the ranks to understand every aspect of the role, from hands-on care to the responsibilities of leadership. Her journey has given her a unique perspective, allowing her to truly appreciate what it takes to care for clients both as a carer and as a manager.


Deeply compassionate and driven by a strong desire to make a difference, Linda finds fulfillment in supporting those who feel vulnerable. She thrives on helping individuals feel safe, supported, and valued when they need it most. For her, homecare isn’t just a job; it’s a passion that continues to fuel her dedication and commitment to delivering the highest standards of care.

Frequently Asked Questions about Heart In Homecare

What Type of Services does Heart In Homecare offer?

Heart In Homecare offers Home Care.

How many Carers does Heart In Homecare employ?

Heart In Homecare employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heart In Homecare to verify any information. View our terms and conditions. Heart In Homecare has an Enhanced Service - more info.