Immerse Care is a dedicated provider of home care services committed to delivering compassionate, high-quality and affordable care services to clients in the comfort of their homes.
Immerse Care's mission is to enhance the well-being and independence of all service users, promoting high standard of living and ensuring their individual needs are met with compassion, dignity and respect.
Experienced and Qualified Staff: The team consists of highly trained and qualified care professionals...
Immerse Care is a dedicated provider of home care services committed to delivering compassionate, high-quality and affordable care services to clients in the comfort of their homes.
Immerse Care's mission is to enhance the well-being and independence of all service users, promoting high standard of living and ensuring their individual needs are met with compassion, dignity and respect.
Experienced and Qualified Staff: The team consists of highly trained and qualified care professionals who are passionate about delivering person-centred care. Staff undergo thorough background checks, receive regular training and development and are committed to upholding the highest standard of care.
Tailored Care Plans: Immerse Care believe in providing individualised care that respects the unique needs and preferences of each client. That's why the team work closely with clients and their families to develop personalised care plans that address their specific requirements, promoting independence and enhancing their overall quality of life.
Comprehensive Services: A range of domiciliary care services, including personal care, medication management, companionship, etc., that are designed to meet the diverse needs of individuals across different age groups, abilities, and health conditions.
Regulated and Accountable: Immerse Care is fully regulated by the CQC and work closely with other regulatory authorities. By leveraging the right digital systems, the service is guaranteed to offer you peace of mind.
Care Provided by Immerse Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£27 - £27
Weekly Live-in Care
£1,500 - £1,500
VAT is not applicable for this services.
The price(s) shown are provided by the agency. Contact Immerse Care for full pricing details and T&Cs.
Review from M T (Client / Service User) published on 19 May 2026 Submitted via Postal Card•
Overall Experience
My experience was a very good one, not only good care but given with good humour and kindness.
My experience was a very good one, not only good care but given with good humour and kindness.
↩Reply from Immerse Care Ltd, Manager at Immerse Care
Thank you so much for your lovely feedback! We are thrilled to hear that our care was delivered with both kindness and humour. Providing compassionate, uplifting support is at the heart of everything we do, and your kind words mean a great deal to the whole team.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from S C (Daughter of Client) published on 30 March 2026 Submitted via Website•
Overall Experience
Immerse care was recommended to me by a close friend. I arranged care for my mother when I noticed that she wasn't eating regularly and needed support with showering. The care started with 3 visits a week which quickly progressed to support everyday. After a fall at Christmas she needed live in...
Immerse care was recommended to me by a close friend. I arranged care for my mother when I noticed that she wasn't eating regularly and needed support with showering. The care started with 3 visits a week which quickly progressed to support everyday. After a fall at Christmas she needed live in care. I found the staff and management to be very caring, supportive and respectful to my mother and they provided excellent care.
↩Reply from Rafat, RM at Immerse Care
Thank you so much for your heartfelt feedback. Your kind words mean a great deal to us and will be shared with the team, as they continue to make a positive difference in the lives of those we support. Thank you once again, and we wish you and your family all the very best.
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Treated with Dignity
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Review from Jan T (Client / Service User) published on 10 February 2025 Submitted via Website•
Overall Experience
I have had to dismiss this company due to the amount of disappointments over the last several months. I have had shifts skipped, gone without meal, doors and windows left open, staff ignored me for hours on end, management think it's ok to scream and shout at service users. Safeguarding issues are...
I have had to dismiss this company due to the amount of disappointments over the last several months. I have had shifts skipped, gone without meal, doors and windows left open, staff ignored me for hours on end, management think it's ok to scream and shout at service users. Safeguarding issues are not checked carers abandoning client when out, carers forgetting to prompt medications, many items broken/damaged in my home, clothes destroyed turned pink as washing not separated, carers sat in silence through shifts leaving me feeling very uncomfortable. To be honest I should have left months ago but have anxiety around new people. Whenever I brought up issues with the carers the manager would go into one and shout at me like I was getting this service for free, yet they are paid to do a job and we have a right to raise complaints.
↩Reply from Immerse Care Ltd, Business Manager at Immerse Care
Thank you for your feedback. We are sorry to hear about your experience and take your concerns seriously. At Immerse Care, we are committed to high-quality care and continuous improvement. Your concerns have been escalated, and a team member will contact you soon. Regarding skipped shifts, our...
Thank you for your feedback. We are sorry to hear about your experience and take your concerns seriously. At Immerse Care, we are committed to high-quality care and continuous improvement. Your concerns have been escalated, and a team member will contact you soon. Regarding skipped shifts, our records show they were cancelled at your request and banked for future use. We adjusted to your preferences by changing carers over nine times to find the best fit for you. Management also took immediate action on other concerns, reprimanding staff and providing further training. Any broken items were reimbursed by the company or the carers responsible. We understand that change can be difficult when building relationships with carers. We encourage open discussions to resolve concerns and regret that you felt otherwise. Our team remains committed to delivering quality, personalised care while balancing service delivery needs.
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Treated with Dignity
Value for Money
Review from Roger B (Husband of Client) published on 11 October 2024 Submitted via Website•
Overall Experience
An excellent service at reasonable rates chosen from a number of competitors because of the professionalism of the management and willingness to adapt to our changing needs. Consistency of care is achieved by having two core carers with emergency backup by a third experienced carer. All are well...
An excellent service at reasonable rates chosen from a number of competitors because of the professionalism of the management and willingness to adapt to our changing needs. Consistency of care is achieved by having two core carers with emergency backup by a third experienced carer. All are well known to us, are kind, considerate, capable and get on well with my wife who considers them to be friends who meet all her needs. I have used these providers for some six months and have been most impressed by the conduct of all of the team and the management. One or two minor issues have been resolved quickly and to my entire satisfaction. I would have no hesitation in commending the company to any prospective client.
↩Reply from Rafat Momoh, Registered Manager at Immerse Care
Thank you so much, we would strive to ensure that your wife gets the best quality care she deserves.
Staff
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Management
Treated with Dignity
Value for Money
Review from Anthony W (Husband of Client) published on 15 February 2024 Submitted via Postal Card•
Overall Experience
All the staff are caring and professional. They are friendly and treat my wife with extreme care. I highly recommend Immerse Care.
All the staff are caring and professional. They are friendly and treat my wife with extreme care. I highly recommend Immerse Care.
↩Reply from Immerse Care Ltd, Registered Manager at Immerse Care
Thank you for taking the time to tell us about your excellent experience. We're thrilled to learn that our service actually satisfies the expectation of high-quality home care. We appreciate your positive feedback.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from H H (Client / Service User) published on 16 November 2023 Submitted via Postal Card•
Overall Experience
They are fantastic and excellent and the manager is excellent and I get on well with her and she treats me with respect.
They are fantastic and excellent and the manager is excellent and I get on well with her and she treats me with respect.
↩Reply from Immerse Care Ltd, Registered Manager at Immerse Care
Thank you for taking the time to tell us about your excellent experience. We're thrilled to learn that our service actually satisfies the expectation of high-quality home care. We appreciate your positive feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James L (Son of Client) published on 2 October 2023 Submitted via Website•
Overall Experience
Very kind and capable team who look after my mother so well and make her feel comfortable and secure. We couldn’t rate them more highly. They are very prompt and are happy to accommodate changing timings depending on what’s going on during the day.
Very kind and capable team who look after my mother so well and make her feel comfortable and secure. We couldn’t rate them more highly. They are very prompt and are happy to accommodate changing timings depending on what’s going on during the day.
↩Reply from Rafat, Registered Manager at Immerse Care
Thank you for taking the time to share your positive experience with our team. We're delighted to hear that our service truly meets the expectation of quality care at home. We appreciate your high rating and look forward to continuing to provide outstanding care for Mum.
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Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Immerse Care.
Accreditations
There are no accreditations posted yet for Immerse Care.
Meet the Team (1)
Rafat MomohJob Title Registered Manager
Rafat possesses a warm and cheerful personality, and she consistently makes a wholehearted effort to ensure our service users always feel valued. She is a qualified professional with several years of experience.
Frequently Asked Questions about Immerse Care
How many Carers does Immerse Care employ?
Immerse Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Immerse Care to verify any information. View our terms and conditions. Immerse Care has an Enhanced Service -what an Enhanced Service includes.
