Immerse Care is a dedicated provider of home care services committed to delivering compassionate, high-quality and affordable care services to clients in the comfort of their homes.
Immerse Care's mission is to enhance the well-being and independence of all service users, promoting high standard of living and ensuring their individual needs are met with compassion, dignity and respect.
Experienced and Qualified Staff: The team consists of highly trained and qualified care professionals...
Care Provided by Immerse Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £27 - £27
- Weekly Live-in Care Fees: £1,500 - £1,500
- 30 Minute Visiting Care Fees: £20 - £20
VAT is not applicable for this services.
Contact Immerse Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Immerse Care Ltd
- Private Owned
Person in charge
- Rafat Momoh (Manager)
Immerse Care Reviews (6)
Immerse Care has a Review Score of 7.5 (7.5) out of 10, based on 3 reviews in the last 2 years.
Over all time Immerse Care has 6 reviews.
Immerse care was recommended to me by a close friend. I arranged care for my mother when I noticed that she wasn't eating regularly and needed support with showering. The care started with 3 visits a week which quickly progressed to support everyday. After a fall at Christmas she needed live in care. I found the staff and management to be very caring, supportive and respectful to my mother and they provided excellent care.
Thank you so much for your heartfelt feedback. Your kind words mean a great deal to us and will be shared with the team, as they continue to make a positive difference in the lives of those we support. Thank you once again, and we wish you and your family all the very best.
I have had to dismiss this company due to the amount of disappointments over the last several months. I have had shifts skipped, gone without meal, doors and windows left open, staff ignored me for hours on end, management think it's ok to scream and shout at service users. Safeguarding issues are not checked carers abandoning client when out, carers forgetting to prompt medications, many items broken/damaged in my home, clothes destroyed turned pink as washing not separated, carers sat in silence through shifts leaving me feeling very uncomfortable. To be honest I should have left months ago but have anxiety around new people. Whenever I brought up issues with the carers the manager would go into one and shout at me like I was getting this service for free, yet they are paid to do a job and we have a right to raise complaints.
Thank you for your feedback. We are sorry to hear about your experience and take your concerns seriously. At Immerse Care, we are committed to high-quality care and continuous improvement. Your concerns have been escalated, and a team member will contact you soon. Regarding skipped shifts, our...
An excellent service at reasonable rates chosen from a number of competitors because of the professionalism of the management and willingness to adapt to our changing needs. Consistency of care is achieved by having two core carers with emergency backup by a third experienced carer. All are well known to us, are kind, considerate, capable and get on well with my wife who considers them to be friends who meet all her needs. I have used these providers for some six months and have been most impressed by the conduct of all of the team and the management. One or two minor issues have been resolved quickly and to my entire satisfaction. I would have no hesitation in commending the company to any prospective client.
Thank you so much, we would strive to ensure that your wife gets the best quality care she deserves.
All the staff are caring and professional. They are friendly and treat my wife with extreme care. I highly recommend Immerse Care.
Thank you for taking the time to tell us about your excellent experience. We're thrilled to learn that our service actually satisfies the expectation of high-quality home care. We appreciate your positive feedback.
They are fantastic and excellent and the manager is excellent and I get on well with her and she treats me with respect.
Thank you for taking the time to tell us about your excellent experience. We're thrilled to learn that our service actually satisfies the expectation of high-quality home care. We appreciate your positive feedback.
Very kind and capable team who look after my mother so well and make her feel comfortable and secure. We couldn’t rate them more highly. They are very prompt and are happy to accommodate changing timings depending on what’s going on during the day.
Thank you for taking the time to share your positive experience with our team. We're delighted to hear that our service truly meets the expectation of quality care at home. We appreciate your high rating and look forward to continuing to provide outstanding care for Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Immerse Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Immerse Care.
Meet the Team (1)
Rafat possesses a warm and cheerful personality, and she consistently makes a wholehearted effort to ensure our service users always feel valued. She is a qualified professional with several years of experience.
Frequently Asked Questions about Immerse Care
How many Carers does Immerse Care employ?
Immerse Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Immerse Care to verify any information. View our terms and conditions. Immerse Care has an Enhanced Service - more info.