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Pure First Care Services

Flat 12–13, Brunel House, Lower Fore Street, Saltash, Cornwall PL12 6BA
Pure First Care Services, Saltash
Pure First Care Services, Saltash
Pure First Care Services, Saltash

Pure First Care Services provides home care services to people in the comfort of their own homes.





Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.

Care Provided by Pure First Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30 - £40

Please call in for the rates/fees.

The price(s) shown are provided by the agency. Contact Pure First Care Services for full pricing details and T&Cs.

Contact Pure First Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Pure First Care Services Ltd
  • Private Owned

Person in charge

  • Precious Mashayamombe (Manager)

Pure First Care Services Reviews (10)

9.4

Pure First Care Services has a Review Score of 9.4 (9.423) out of 10, based on 10 reviews in the last 2 years. Over all time Pure First Care Services has 10 reviews.

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Showing 10 reviews matching selected criteria
Review from A F (Daughter of Client) published on 11 February 2026 Submitted via Website
Overall Experience
This organisation is wonderful.
The night sitters were very kind towards my father and it gave me huge relief to know that my father was not alone because of those nightly visits. Eventually passing away peacefully whilst a night sitter was present.

Thankyou

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your kind words and for sharing your experience.

We're truly honoured that our night sitters were able to support your father and give you peace of mind during such a difficult time. Knowing he was not alone and passed peacefully while in our care means a great deal to us.

Please accept our sincere condolences, and thank you for trusting us.

Kind regards,

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Review from C A (Daughter of Client) published on 11 February 2026 Submitted via Website
Overall Experience

The staff were very kind and helpful in helping my Dad to get back on his feet after being discharged from hospital. They responded in a professional manner as Dad's needs improved and changed. We have been very pleased with this supportive care. Thank you!

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your kind feedback. We're very pleased to hear our team was able to support your dad and adapt to his changing needs during recovery. Your appreciation means a lot to us.

Best wishes

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Review from K B (Niece of Client) published on 30 December 2025 Submitted via Website
Overall Experience

Your staff were so kind, caring and gentle. Speaking and explaining to my aunt as they worked around her so she knew what they were doing, this caused no distress and made for a peaceful experience for her. For someone with a learning disability this is crucial. Thankyou

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you so much for taking the time to share this lovely feedback. We are truly pleased to hear that our staff were kind, caring, and gentle, and that they took the time to speak to and explain everything to your aunt as they supported her. Ensuring people feel safe, understood, and free from...  

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Review from Nicola W (Sister of Client) published on 7 August 2025 Submitted via Postal Card
Overall Experience

Two of your team looked after my sister when she came home on palliative care. Both were amazing, considerate, respectful, professional and so caring. They lightened her day and ours with their presence and professional help and support. Both clearly cared about how their work impacted on patients. Both were outstanding, lovely and professional people. Their presentation was good as well.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you so much for your kind words. Were truly touched to hear that our team provided compassionate and professional care for your sister during such an important time. It means a great deal to know they brought comfort and support to both her and your family. Well be sure to pass your lovely feedback on to the staff involved theyll be so pleased to hear it.

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Review from D B (Client / Service User) published on 30 June 2025 Submitted via Postal Card
Overall Experience

Timely attendance and satisfactory performance of personal duties.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your feedback. Were pleased to hear that our team provided timely service and fulfilled their duties to your satisfaction. Your comments are greatly appreciated and help us maintain our commitment to reliable, quality care.

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Review from Pat T (Wife of Client) published on 24 June 2025 Submitted via Postal Card
Overall Experience

My husband was receiving end of life care. I found the carers smartly dressed, very efficient and caring. They made my husband feel special and they always treated with dignity. Also treated him with respect and always willing to answer my questions. Would really recommend.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you so much for your kind and thoughtful words. Were deeply grateful to know that our carers provided your husband with compassionate and dignified care during such a sensitive time. Its heartening to hear that their professionalism and kindness brought comfort to you both. Your recommendation means a great deal to us, and well be sure to share your lovely feedback with the team

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Review from Sue P (Wife of Client) published on 6 June 2025 Submitted via Postal Card
Overall Experience

Very satisfied with the quality of care. Carer is very supportive, professional but with a friendly approach. Arrives within the requested time slot. Reliable.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

We sincerely appreciate your feedback. Its encouraging to know our carers supportive, professional, and friendly approach, along with timely arrivals, has met your expectations. Thank you for recognizing our teams reliability.

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Review from V T (Client / Service User) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Problems with communication in the beginning, but now that has been resolved it is an excellent service! Well done!

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your review. Enabling people to stay at home with their families and treasured possessions is at the heart of our person centered care.

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Review from S H (Friend of Client) published on 28 January 2025 Submitted via Website
Overall Experience
Our Aunt returned from hospital in mid 2024.
The care team took on her care, including very diplomatic ways of dealing with Aunty due to her decline in capacity. Throughout the last few months the team have been great.

Contacting us and Aunty's brother with updates and any questions. We've worked together to provide the best possible at home care. Special mention goes to one member of staff in particular who Aunty has a really good rapport with, he was gentle, kind and very understanding.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your review. Enabling people to stay at home with their families and treasured possessions is at the heart of our person centered care at Pure First Care Services.

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Review from Jonathan L (Son of Client) published on 16 January 2025 Submitted via Website
Overall Experience
Since September 2024 this fantastic company of well selected carers have looked after my dear father with 1st class care throughout. I can highly recommend this company in this field.
Keep up the good work team.

They all go above and beyond their normal duty of care.

Reply from Precious Mashayamombe, Manager at Pure First Care Services

Thank you for your review. Enabling people to stay at home with their families and treasured possessions is at the heart of our person centered care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

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