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Aberness Recruitment Agency Ltd

Highland Rail House, Second Floor, Station Square, Inverness, Highland IV1 1LE
Aberness Recruitment Agency Ltd Logo
Aberness Recruitment Agency Ltd logo
Aberness Recruitment Agency Ltd, Inverness

Aberness Recruitment Agency is a local company which aims to provide quality care to the community within Inverness and the Highlands.

The company employs local staff and ensures every team member is fully trained to deliver the highest standards of care to Clients.

Aberness Recruitment Agency uses a digital care system package to ensure staff compliance, care planning, record keeping and Client satisfaction.

They offer bespoke care services tailored to the needs of the Client, from short visits to 24 hour care packages.

Care Provided by Aberness Recruitment Agency Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £22 - £28

For further information on our fees, please contact us directly via phone or email to discuss further.

The price(s) shown are provided by the agency. Contact Aberness Recruitment Agency Ltd for full pricing details and T&Cs.

Contact Aberness Recruitment Agency Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)

Good to Know

Owner

  • Aberness Recruitment Ltd
  • Private Owned

Person in charge

  • Dawn Smith (Director)

Aberness Recruitment Agency Ltd Reviews (6)

9.2

Aberness Recruitment Agency Ltd has a Review Score of 9.2 (9.243) out of 10, based on 6 reviews in the last 2 years. Over all time Aberness Recruitment Agency Ltd has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from C L (Client / Service User) published on 8 April 2026 Submitted via Website
Overall Experience
I like my support hours 2 days a week 5 hours
My support worker take part in walks, some new tasks such as building a summerhouse followed instructions safely and independently. They have taken care of me in madrid for a business conference.

I also had a staff went well for a while but it went down hill because of a task she couldn't do because the car wasnt available and limited time. She seid to my husband and me she dosnt always have transport it made me feel I done something wrong. I got along with her so well. Also I am missing out cycling with a group my current support worker cant do with me and it's on a Wednesday morning the same day I get support I would love to have a second support worker to join cycling with me with the group

Reply from Dawn Smith, Director at Aberness Recruitment Agency Ltd

Thank you very much for your kind review and for sharing your experience with Aberness. We are delighted to hear that you are enjoying your support with a variety of activities, including walks, new tasks and supporting you during your trip to Madrid. It is wonderful to know that you feel safe,...  

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Review from B M (Aunt of Client) published on 18 March 2026 Submitted via Postal Card
Overall Experience

I have a niece that gets 24/7 care from Aberness, I have the greatest respect for the staff, as they are very good to my niece. I get on well with her staff.

Reply from Dawn Smith, Director at Aberness Recruitment Agency Ltd

Thank you very much for taking the time to share your feedback. It means a great deal to us to hear that you have such respect for our team and that you feel your niece is well cared for. Our staff are dedicated to providing compassionate, respectful care and support, so it is wonderful to know this is being recognised. We truly appreciate your kind words xx

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Treated with Dignity
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Review from Claire J (Daughter of Client) published on 18 March 2026 Submitted via Website
Overall Experience
From the first meeting to know Aberness management and staff have been great.

If there's been any changes needed it's been dealt. The staff who care for my mum I personally think they go above and beyond which is so comforting to me and my mum is so happy and if my mums happy I'm happy.

Reply from Dawn Smith, Director at Aberness Recruitment Agency Ltd

Thank you so much for your lovely feedback Claire. It means a great deal to our team to know that both you and your mum are happy with the care and support provided. Our taff take great pride in going the extra mile, so your kind words will mean a lot to them xx

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Review from Nyree C (Mother of Client) published on 15 April 2025 Submitted via Website
Overall Experience

My Son receives his care package from Aberness and I can't rate them high enough. He is becoming moe independent and blossoming as the staff are excellent at reaching or aiming for his outcomes. Staff are great at communicating and coming up with ideas. The team are led very well and I have zero issues with being able to reach out and ask questions and I'm kept up to date along the way with what's happening on a daily basis with my Son.

Reply from Dawn Smith, Director at Aberness Recruitment Agency Ltd

Thank you so much for sharing such a positive review. It means so much to us that you and your son are happy with the care he is receiving from Aberness. We appreciate you taking the time to share your experience xx

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No Rating
Review from Linda R (Daughter of Client) published on 15 April 2025 Submitted via Website
Overall Experience
Excellent experience. Very understanding and willing to change day of respite when needed.

My Mum enjoys visits. Mum is encouraged to talk about her past. She is also given frequent cups of tea!. The carer also helps by folding any laundry ect.

Reply from Dawn Smith, Director at Aberness Recruitment Agency Ltd

Thank you for your lovely review. We sincerely appreciate your positive feedback, our staff really do enjoy looking after your mum xx

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne D (Daughter of Client) published on 13 February 2025 Submitted via Postal Card
Overall Experience

We couldn't have asked for better support for our dad. Aberness Recruitment Agency worked hard to accommodate and timetable staff for our needs. Each member of the team that supported our dad worked well together and showed an interest in our dad and ensuring all his needs were met. We appreciated that they endeavoured to keep the team for Dad a small one, reducing the concern that he would see a stream of new faces each week. This worked well for all of us and we were able to build positive relationships with everyone. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 10 July 2025
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Very Good

    (5)

  • How well is care and support planned?
    Very Good

    (5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

News (0)

News

There are no news items for Aberness Recruitment Agency Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Aberness Recruitment Agency Ltd.

Meet the Team (5)

Dawn Smith Job Title: Director Joined: 2015
Dawn Smith

Dawn is the Director of Aberness Recruitment Agency. She is a registered nurse with almost 40 years of experience in the Healthcare sector. She also has a BSc in Computing.

Dawn is also Managing Director of Aberness Care Ltd in Aberdeen which she co-owns with her friend and work colleague Mairi MacLeod.

Fiona Fraser Job Title: Commmunity Manager Joined: 2025
Fiona Fraser

Fiona has many years of experience in Community Care in Inverness, with over 15 years in management.

She has her SVQ4 in Health & Social Care and a PDA in Leadership and Managing Care Services.

Angie MacDonald Job Title: Community Deputy Manager Joined: 2022
Angie MacDonald

Angie is the Care at Home Deputy Manager for Aberness Recruitment Agency.

She has worked in the Healthcare sector for almost 40 years and in a management role for the last 15.

Angie has an SVQ 4, Level 9 in Health & Social Care and a PDA in supervision. She is currently working towards a PDA in Medication Management.

Ellie Bawden Job Title: Team Leader Joined: 2022
Ellie Bawden

Ellie is our Team Leader at Aberness Recruitment Agency. She has worked in the health and social care sector for 18 years working in many different areas including the older adults community mental health team in Inverness as an occupational therapy technical instructor, various care at-home providers as a care practitioner and a team manager and also support work with both older and young adults.

Ellie has a BSc Honours degree in Human Biology and Psychology coupled with SVQ2 and is currently in the process of completing her SVQ3, Level 7 in Health & Social Care.

Thea Taylor Job Title: Administrator Joined: 2022
Thea Taylor

Thea is an administrator within Aberness Recruitment Agency. With two years of previous experience in a managerial role, she uses her expertise to compile the hours worked by staff on a weekly basis. These hours, as well as any additional shift costs, are then appropriately correlated into invoices for clients.

Frequently Asked Questions about Aberness Recruitment Agency Ltd

How many Carers does Aberness Recruitment Agency Ltd employ?

Aberness Recruitment Agency Ltd employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aberness Recruitment Agency Ltd to verify any information. View our terms and conditions. Aberness Recruitment Agency Ltd has an Enhanced Service - more info.