Peaky Minders Ltd Reviews (4)
Peaky Minders Ltd has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Peaky Minders Ltd has 4 reviews.
Review from B R (Daughter of Client) published on 15 May 2025
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Overall Experience
5.0 out of 5
I requested Self Directed Care from Social Work so I could have control of how and when Care was given.
Peaky Minders were very accommodating at giving us the care we needed.
They took dad to visit his wife in a Care Home, on social visits
I needed them to sit with dad while he was having his tea - other care providers would not do this.
They were happy to take tablets from his dosette box and ensure he took them. Other care providers had to take tablets from each prescription box, count them, each time. This meant they had no time to spend with my father.
Peaky minders would make his bed, put on washing, tidy the kitchen, leaving my dad in a tidy state.
They were interested in him and engaged in his interests. They treated him with Dignity and Respect.
They communicated well with the family. I would highly recommend them and have done so to many new clients.
Reply from Sheila Forbes, Manager at Peaky Minders Ltd
Thank you for this lovely review. It was a pleasure looking after your dad.We all miss him and hope he continues to enjoy being in his new home.
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Treated with Dignity
Value for Money
Review from S D (Daughter of Client) published on 20 December 2024
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Overall Experience
5.0 out of 5
Reply from Sheila Forbes, Manager at Peaky Minders Ltd
Thank you for this lovely review. I do know that the carer thoroughly enjoyed spending time with your mum.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from G G (Daughter of Client) published on 30 September 2024
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Overall Experience
5.0 out of 5
Reply from Sheila Forbes, Manager at Peaky Minders Ltd
Hi G. Thank you so much for your lovely review. It was a pleasure looking after your mum. Best wishes
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Management
Treated with Dignity
Value for Money
Review from Louise T (Daughter of Client) published on 21 December 2023
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Overall Experience
5.0 out of 5
We were very happy with the exceptional service that we received from Peaky Minders. The staff were all very caring and considerate with my elderly mum and dad. They went above and beyond which is rare
I felt a huge pressure relieved when I knew my parents were being so well looked after in my absence and I was kept well informed too. I almost felt like part of the team as we worked together to give the care needed. I would not hesitate to recommend this company to anyone looking for a caring, compassionate and efficient service.
Much thanks to you all
Reply from Sheila Forbes, Manager at Peaky Minders Ltd
Thank you for this lovely review. It was our pleasure to look after your parents.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 9.2 (9.208) out of 10 for Peaky Minders Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Peaky Minders Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Peaky Minders Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.