Coast Care and Support Ltd

Fleming House, 5 Fleming Road, Livingston EH54 7BN
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8.0 1 Review
  • Coast Care and Support Ltd, Livingston
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Care Provided

Contract Durations

  • Ongoing / Long Term

Good to Know

Owner

  • Coast Care and Support Ltd

Person in charge

  • Frankie Krawiec (Manager)
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Coast Care and Support Ltd Reviews (1)

8.0

Coast Care and Support Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Coast Care and Support Ltd has 1 review.

Overall Experience
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Reviewer Connection to Coast Care and Support Ltd
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Total of 1, showing 1-1
Review from Stephen M (Son of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coast Care and Support provided at home care for our mother over the past 8 months before she sadly passed. Our experience with them throughout was fantastic.
Our dealings with everyone from management, office staff and, more importantly, the carers themselves was professional yet caring and kind,
and our mother was happy. This was in stark contrast to a previous care provider we had.
With Coast Care it was a comfort knowing everything would be done properly and our mother was in good hands. It's clear they have good management in place as they have wonderful staff and everything runs efficiently and smoothly.
We have no hesitation in recommending Coast Care to anyone looking for care for their loved one.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Coast Care and Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Coast Care and Support Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Coast Care and Support Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 Feb 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Coast Care and Support Ltd

What Type of Services does Coast Care and Support Ltd offer?

Coast Care and Support Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Coast Care and Support Ltd to verify any information. View our terms and conditions. Coast Care and Support Ltd has an Basic Service - more info.