Plum Tree Care Ltd

Suite 22 Ground Floor, Saltire House Pentland Park, Glenrothes KY6 2AL
Review Us
9.3 4 Reviews
  • Plum Tree Care Ltd, Glenrothes

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20

These prices are only a guideline, please contact Plum Tree Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Plum Tree Care Ltd

Person in charge

  • Pam Kujeke (Manager)
9.3

Plum Tree Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Plum Tree Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
2
3
4
0
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the excellent care provided by Plum Tree to my husband. The staff are very friendly, and professional. What has made Plum Tree standing out and impressed me most are :1) the staff and management are constantly seeking feedback from our family for continuous improvement to ensure
the care service they provide to meet my husband' s individual needs ; 2) for quality control , the management did an unannounced visit during the staff visit to talk to my husband and me to ensure their service needs my husband's needs and to find out what else they can do better. Plum Tree management and and staff are excellent. I highly recommend them.

Reply from Pamhidzai Kujeke, Registered Manager at Plum Tree Care Ltd

Thank you, that means a lot to hear. Its truly a privilege to care for your husband and I am glad we can be there for him and your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Plum tree have being providing a service to myself for a number of months now. During that time I have found them to be efficient in all aspects of care. I would have no hesitation in recommending the company to anyone who may require a care company.

Reply from Pamhidzai Kujeke, Registered Manager at Plum Tree Care Ltd

Thank you very much for your kind words. We appreciate you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the excellent level of care my father has received from all the visiting staff of Plum Tree. All the visiting staff have been excellent. Very friendly and attentive. Thank you.

Reply from Pamhidzai Kujeke, Registered Manager at Plum Tree Care Ltd

It has been a pleasure working with your father and the rest of your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

At first I was very very hesitant about personal care. I’m a 49-year-old woman who has had 34 operations, a Spinal Cord Stimulator implanted and also been in ICU and died twice. I should be needing help at my age I thought. I was so damn strong-headed I was against it for so long.
I agreed to try
it for a week as my mobility and use of my arms etc was getting worse.
I even thought about cancelling the day Plum Tree Carers were arriving.
I honestly never thought I’d be sitting here writing a review saying I don’t know how I managed without them!
From the moment they entered my home, I was greeted with 2 lovely polite ladies and made feel totally at ease.
Not at any point did I feel uncomfortable or embarrassed as much as I thought I would.
Now, I look forward to the days they come. I feel so fresh and can now get my hair washed which was a big thing for me before.
Nothing is too much and most importantly I feel so comfortable in my own home and I wish I wasn’t so stubborn for so long!

Reply from Pamhidzai Kujeke, Registered Manager at Plum Tree Care Ltd

Thank you for sharing your positive experience with Plum Tree Care. Your review is truly moving, and it's rewarding to learn about the positive impact on your life. We appreciate your openness and are pleased to have made a difference in your daily routine. Your feedback is valuable to us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Plum Tree Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Plum Tree Care Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Plum Tree Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 Jan 2025

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Plum Tree Care Ltd

What Type of Services does Plum Tree Care Ltd offer?

Plum Tree Care Ltd offers Home Care.

How many Carers does Plum Tree Care Ltd employ?

Plum Tree Care Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Plum Tree Care Ltd to verify any information. View our terms and conditions. Plum Tree Care Ltd has an Basic Service - more info.