Bluebird Care Mansfield & Ashfield

Pine House B, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ
Review Us
9.9 11 Reviews
  • Bluebird Care Mansfield & Ashfield, Mansfield
Bluebird Care Mansfield & Ashfield is dedicated to offer premium quality home care for adults and individuals with learning or physical disabilities in Mansfield & Ashfield. Customised and personalised in-home care provides a compassionate and flexible alternative to traditional residential or nursing homes.

Home care is thoughtfully crafted to enhance comfort and peace of mind, offering tailored care plans that cater to the unique needs and preferences of each individual in the place they cherish most - home.

Bluebird Care Mansfield & Ashfield is driven by a team of compassionate and responsible care experts, supported by a highly experienced and skilled office team, all devoted to deliver premium home care to its customers in Mansfield, Mansfield Woodhouse, Forest Town, Warsop, Sutton in Ashfield, Kirkby in Ashfield, Hucknall and Selston.

Respectful staff deliver personal care (such as help showering and getting dressed), assistance with household tasks, help to attend medical and social appointments etc.

Care experts receive thorough training in specialised care including dementia, Parkinson’s, multiple sclerosis, terminal illnesses, and sensory impairments, to ensure they deliver 100% satisfaction to customers.

Their commitment to community extends beyond care, as they actively support local charities and organisations, to give back to the community and make a difference.
Show Bluebird Care Mansfield & Ashfield on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32

These prices are only a guideline, please contact Bluebird Care Mansfield & Ashfield to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Karen Oakes (Manager)

Bluebird Care Mansfield & Ashfield Reviews (11)

9.9

Bluebird Care Mansfield & Ashfield has a Review Score of 9.9 (9.908) out of 10, based on 11 reviews in the last 2 years.
Over all time Bluebird Care Mansfield & Ashfield has 11 reviews.

Overall Experience
  • 10
  • 1
  • 0
  • 0
  • 0
Date Published
  • 11
  • 3
  • 6
  • 11
  • 0
Reviewer Connection to Bluebird Care Mansfield & Ashfield
  • 8
  • 1
  • 1
  • 1
Total of 11, showing 1-11
Review from H L (Daughter of Client) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird are providing excellent care for my Dad.
Always on time.
Very caring, friendly.
My Dad is very happy with them looking after his care.
Would highly recommend, I am extremely happy with all the staff I have met.
Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

Thank you for an amazing review. We are glad to hear that you both are happy with the care we provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia P (Mother of Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had good care, best day my daughter and I have had in many years. Thank you.
Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

I'm happy that we could help both of you enjoy your day out!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Padmaja S (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are always on time with the time slot we have asked for
They are very good at completing all the requirements to look after my father
They stay till the expected time slot has finished
Always very friendly and smiling
Always accommodating when asking to re arrange time of day for
due to appointments
They are very professional
I would highly recommend them to all my friends and family
Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

We truly appreciate your feedback and are glad to know our carers are meeting your expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hilary W (Daughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first assessment meeting to the start of the care, Bluebird has been very professional and friendly. My mother has nothing but praise for the two carers who attend to her care needs. At the moment she has help with washing and dressing because she is finding it more difficult now her mobility
is deteriorating. She sees the same carers each time so she knows who will be turning up rather than having a different person each time. This is important to my mum who is 94 years old.
The care is so much personal than being in a care home and it allows her to stay in her own home.
Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave us a review. Im delighted to know that your mom is happy with the care she is receiving. Our team strives to provide the best possible support, and its rewarding to know that our efforts are making a positive impact on her experience.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B B (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although it's early days, Mother confirms that the staff are friendly and efficient as well as punctual, caring and health and safety conscious. So far she's very pleased with the service she's getting and doesn't have anything negative to say.
Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

It is nice to hear your mum is happy with our services. Thank you so much for taking the time to leave a review. Your kind words mean a lot to us and we are grateful for your support. Its wonderful to know that you are happy with our services!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D W (Daughter of Client) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact via a phone call, they were very warm and made me feel at ease. It's an emotional time when you decide you need help to look after a loved one.
On meeting my mum, they made her feel very comfortable and were very thorough on wanting to meet her needs.
Mum's care started this
week and she appears to be happy and adapting well to all of the changes. I've asked Mum's opinion and she said her carer is very nice.
Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave this lovely review. We are so pleased to have made an emotional time a little easier for you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M T (Daughter of Client) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first online chat to the initial contact with the manager and all through this process I can't fault the manager for her excellent service. She's been so good at keeping in touch and getting the whole story from us about what our parent's needs were then sorting out their care package to suit
them and help take the pressure off the family. She's been amazing. What is also great is that the carer is the same person each time and is getting to know my parents so that if things are not right on a visit she will recognise this straight away. This is in contrast to carers for my father-in-law in Scotland where different carers all the time meant things did get missed and he has ended up in hospital twice because of it. It really is an excellent service from the first contact right through. Would highly recommend it.
Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you so much for taking the time to leave such a lovely review. I am very pleased that you are happy with the service you are receiving. It is so important for us to have continuity of staff to ensure a high-quality service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jennifer P (Daughter of Client) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Bluebird Care on a recommendation from a work colleague of mine who already uses them. I am so glad that we did contact them. The Manager came out to meet Mum and Dad initially just for a chat and to find out about them and there needs and what would improve their day-to-day quality of
life. After speaking to the manager, they 100% decided that yes they needed help and found the manager a very caring and trusting person. So the manager got the ball rolling. She brought the carer round to meet Mum and Dad the next week and she has now been going for nearly a month. Mum and dad think she is wonderful and very caring and most importantly they feel very comfortable with her in the house and trust her and she does a great job. The nice thing is now we are with them if we need extra hours or extra help we only have to ask them. We are very happy with how the first month has gone so thank you! It also made a big difference to my life as I was doing all the jobs before.
Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave a review for us, we appreciate it. Your kind words will be passed to our care expert who I know will be thrilled! I'm so glad the care is making a difference to you too.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary H (Client) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had the nominated carer for two weeks now - four days at 1 hour a day - Monday, Thursday, Friday, Saturday...
In the short time she has been coming, I am very happy with her performance. She is so very pleasant and friendly and always on time. As my husband and I age, we will need more assistance
in the house but at present, we only need 1 hour a day as we have an excellent lady who cleans the house every Tuesday. I, at present, am able to do light duties like preparing meals etc.
Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to send this review. We are so pleased that we are able to make a difference to you both.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P P (Daughter of Client) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Mansfield team for Bluebird Care has been excellent in supporting my dad over the past two months. It has made it easier for him to move in with me and settle quickly. Personalised and responsive are the two words that sum up the service we have received. Professional approach of the team in dealing
with nuanced and specialist requirements, including language and cultural issues has been exemplary. Thank you!
Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave a review for us. We are so happy to hear you and your dad are pleased with the care and support he is receiving.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Catherine G (Daughter of Client) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad loves the two ladies that take it in turn each week to bathe him. They go above and beyond just bathing him. The bed is made. They rub him with cream, do his hair and make tea. My father is more than happy with the service. I talk frequently with the management and they bend over backwards to
meet my needs. It is one less stress taken from me, it's great.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Bluebird Care Mansfield & Ashfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Bluebird Care Mansfield & Ashfield is calculated as follows: ( (59 Excellents x 5) + (6 Goods x 4) ) ÷ 65 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Mansfield & Ashfield is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (4)

Karen

Karen Oakes

Job Title: Registered Manager Joined: 2025

Karen joined the Bluebird care team Mansfield and Ashfield in April 2025 and is our Registered Care Manager. Karen has over 30 years of Social Care experience, 15 of those have been in Management positions, in different parts of the social care sector. Karen has experience in Learning Disability services, Supported Living, Home care, Residential services, Complex care, Respite services and Day centres. Karen has a passion for providing outstanding quality care to our customers and ensuring our care experts have the best journey by being fully supported to develop and grow in their role. Karen's knowledge base is extensive and she brings a wealth of transferable skills to Bluebird Care and her role as Registered Care Manager. Karen enjoys holidays in the sun, weekend breaks, spa days and has 3 cats which she loves dearly.

Aija

Aija Kivleniece

Job Title: Care Supervisor Joined: 2024

Aija joined the team in June 2024 as a senior care expert. Aija has tried different career paths, but the social care sector is where she feels at home. Aija has gained confidence in care through education and work experience as a home care assistant.


Passion for good quality care, a person-centred approach, and the well-being of our customers as well as care experts are what she values the most. In her free time, she enjoys hiking, gardening, or reading a good book.

Lindsey

Lindsey Dalton

Job Title: Community Engagement Lead/ Care Supervisor Joined: 2025

Lindsey joined the team in May 2025 as Community Engagement Lead and Care Supervisor. She began her journey in the health and social care sector at the start of COVID-19 as a care assistant and has gained a wealth of experience ever since. Having worked her way up through different roles, she has embraced every opportunity with dedication and passion.


What Lindsey values most is delivering person-centred care, supporting the well-being of customers, and empowering the staff she manages. She finds her role deeply rewarding and takes pride in making a positive difference to the community every day.

Asad

Asad Zahid

Job Title: Marketing Operations Analytics Joined: 2024

Asad joined Bluebird Care in February 2024, bringing an instinct for marketing and a passion for showcasing outstanding care. Tasked with elevating our Mansfield & Ashfield service online, he blends deep platform expertise with sharp data analytics to turn brand values into scroll, stopping stories. The result: a premium care message that resonates across every social channel and reaches the customers who need us most.

Frequently Asked Questions about Bluebird Care Mansfield & Ashfield

What Type of Services does Bluebird Care Mansfield & Ashfield offer?

Bluebird Care Mansfield & Ashfield offers Home Care.

How many Carers does Bluebird Care Mansfield & Ashfield employ?

Bluebird Care Mansfield & Ashfield employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Mansfield & Ashfield to verify any information. View our terms and conditions. Bluebird Care Mansfield & Ashfield has an Enhanced Service - more info.