Jessy Care Ltd Reviews (4)
9.3
Jessy Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Jessy Care Ltd has 4 reviews.
Review from L S (Daughter of Client) published on 11 July 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We first found JessyCare in November 2024 for mum who needed care after a major operation for 3/4 weeks with care in the morning and evening to get dressed, bathed etc. The care given to mum was outstanding. She coped with the recovery very well with the support and kindness of the carers, one of them
as her main carer, for the few weeks she needed them for.
This then led us to use JessyCare again for dad in April this year when he came out of respite to come back home after mums recuperation.
The carers (there is one main regular carer and the other carers come when that carer has time off) that come, are punctual, kind, thorough with the care they need to carry out, go beyond their role with other support where needed. Mum and dad (and the rest of the family) would be lost without you all. The best Care Company we have used. Highly recommend them.
This then led us to use JessyCare again for dad in April this year when he came out of respite to come back home after mums recuperation.
The carers (there is one main regular carer and the other carers come when that carer has time off) that come, are punctual, kind, thorough with the care they need to carry out, go beyond their role with other support where needed. Mum and dad (and the rest of the family) would be lost without you all. The best Care Company we have used. Highly recommend them.
Reply from Jesca Jaricha, Manager at Jessy Care Ltd
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Staff
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Care / Support
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Treated with Dignity
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Value for Money
Review from Linda A (Daughter of Client) published on 19 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the last few weeks before my mother died, she suddenly needed much more specialised care in order for her to remain at home. So, when we found Jessy Care, it was the answer to our prayers! The team fitted right in with Mum and her other carers, community and hospice nurses, etc. And, they were
great emotional support for my husband and I, helping us to face the inevitable. Jessy Care were able to provide exactly what was needed - reliable, kind, gentle, professional home care.
Reply from Jesca Jaricha, Manager at Jessy Care Ltd
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Value for Money
Review from Tom C (Son of Client) published on 1 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I honestly can't thank Jessy Care enough for everything they do for my mum. From the moment they started caring for her, it has been nothing but kindness, warmth, and professionalism. They ensure she's dressed comfortably, prepare her lovely meals, manage her medication and correspondence, and even
handle some light cleaning when needed. More importantly, they bring such a wonderful energy into her home-always cheerful, patient, and genuinely caring.
They are always on time, which means Mum never has to worry about when help is arriving. That level of consistency provides both of us with a peace of mind. Knowing she is in the hands of people who not only perform their jobs brilliantly but also truly care about her well-being is such a comfort to our entire family.
If you're searching for a care company that treats your loved ones like family, I can wholeheartedly recommend Jessy Care. They've made such a difference in Mum's life, and I'm incredibly grateful for them!
They are always on time, which means Mum never has to worry about when help is arriving. That level of consistency provides both of us with a peace of mind. Knowing she is in the hands of people who not only perform their jobs brilliantly but also truly care about her well-being is such a comfort to our entire family.
If you're searching for a care company that treats your loved ones like family, I can wholeheartedly recommend Jessy Care. They've made such a difference in Mum's life, and I'm incredibly grateful for them!
Reply from Jesca Jaricha, Manager at Jessy Care Ltd
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Review from Amy W (Daughter of Client) published on 19 March 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've had Jessy Care since August 2024. We've had 6 different home care companies and had issues with all of them. Jessy Care goes above and beyond, supports with personal care, cooking home cooked meals, shopping, medication correspondence. Mum uses an electric wheelchair, she likes to go shopping
and tries to be as independent as possible, one member of staff in particular will meet her at the supermarket and walk round with her giving support so mum can shop, make choices and be as independent as possible, she will then take her shopping and meet mum back at home where she will then support in putting it away. One staff member in particular remembers appointments we forget and makes sure mum attends the doctors or even the vets with her little dog, one staff member in particular will also feed the dog. I can honestly say we have never had such a kind and competent carer whose respects and prioritises her dignity and pride. One staff member in particular is very friendly, she is professional but at the same time feels part of our family, we honestly wouldn't be without her.
Reply from Jesca Jaricha, Manager at Jessy Care Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Current
Review Score: 9.3 (9.250)
Overview of Review Score
The Review Score of 9.3 (9.250) out of 10 for Jessy Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Jessy Care Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Jessy Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.