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Support Health and Wellbeing Ltd

The Software Centre, Tavistock Place, Sunderland SR1 1PB
Support Health and Wellbeing Ltd, Sunderland
Support Health and Wellbeing Ltd, Sunderland
Support Health and Wellbeing Ltd, Sunderland

Support Health and Wellbeing Ltd offers a variety of support services for adults who require assistance with everyday living within the comfort of their own homes. Services may include personal care, medication support, meal preparation, and companionship, all delivered by caring and professional support staff.

The organisation is dedicated to delivering reliable and person-centred care that reflects the individual needs, preferences, and routines of each service user. By taking the time...  

Care Provided by Support Health and Wellbeing Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £28
  • Weekly Live-in Care Fees: £1,250 - £1,300
  • 30 Minute Visiting Care Fees: £12.50 - £14

Free assessments and a free first care visit on the first day we start the care package.

The price(s) shown are provided by the agency. Contact Support Health and Wellbeing Ltd for full pricing details and T&Cs.

Contact Support Health and Wellbeing Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Support Health and Wellbeing Ltd
  • Private Owned

Person in charge

  • Mabel Meakin and Tendayi Nyatsambo (Director and Manager)

Support Health and Wellbeing Ltd Reviews (12)

9.7

Support Health and Wellbeing Ltd has a Review Score of 9.7 (9.744) out of 10, based on 11 reviews in the last 2 years. Over all time Support Health and Wellbeing Ltd has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from P B (Client / Service User) published on 25 June 2026 Submitted via Postal Card
Overall Experience

I have very good, could not say anybody but always all good and always pleasant. Glad to have them anytime, perfect, could not fault.

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

Thank you for your feedback. We strive to get better everyday.

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Review from Robert S (Client / Service User) published on 22 June 2026 Submitted via Website
Overall Experience

The male carers who have been attending to me for the past year have been excellent. They make me smile, pay attention to detail, very well trained to do their job and I have been impressed with their work

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Review from Gillian D (Aunt of Client) published on 22 June 2026 Submitted via Website
Overall Experience
I would highly recommend this care company. They have been supporting my nephew for several years, and throughout that time they have consistently provided excellent care and support.
My nephew has mental health challenges, and the staff have always treated him with kindness, patience, and understanding. They have built a trusting relationship with him.
In addition to their care services, they also clean his home twice a week, and they do a fantastic job, their attention to detail is greatly appreciated.
One feature I particularly appreciate is being able to access my nephew's care notes online. After each visit, the carer updates the system with details of the support provided, which gives me reassurance and helps me stay informed about his wellbeing and daily care. This level of transparency and communication is invaluable for family members.
All in all,his Carers, especially Gerald and Abhi are amazing and go way beyond. Office staff are great too.

Thank you all so much.

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Review from W L (Client / Service User) published on 9 June 2026 Submitted via Website
Overall Experience

Great excellent care provider with all good listener and patience. Help me a lot for losing weight and understanding my difficulties. Always happy for helping others. Good opportunity for me going out and socialising.

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Review from E D (Daughter of Client) published on 3 June 2026 Submitted via Website
Overall Experience
The care company have been excellent always helpful and respectful for my parents care. Some of the carers have felt more like family.

If you ask any questions these are dealt with promptly and my parents have been happy with the care at home.

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

We sincerely appreciate your valuable feedback. Your insights and perspective are highly regarded and contribute significantly to our ongoing improvement. Thank you for sharing your thoughts with us.

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Review from keeley h (Client / Service User) published on 3 June 2026 Submitted via Website
Overall Experience

All the ladies are wonderful, friendly and caring. They always make sure everything is done and also ask if I need help with anything else. They arrive at the suggested time and also try to keep in touch if they are running late.

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

Thank you for your valuable feedback. We greatly appreciate your insights and perspective.

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Review from Nigel D (Son of Client) published on 3 June 2026 Submitted via Website
Overall Experience

After a difficult experience with a previous care provider, the difference with this team has been remarkable. The level of care, communication and reliability has been far better, and we finally feel confident that our mam is being properly looked after.

The carers are kind, patient and respectful, always treating her with dignity and compassion. Management have also been excellent and easy to contact whenever needed, which gives us real peace of mind as a family.

It has made such a positive difference to all of us knowing our mam is in safe and caring hands. We wouldn't hesitate to recommend this provider to other families looking for dependable home care support.

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

Thank you so much for your feedback! We're really committed to making sure all our service users receive the best care possible. Your positive comments inspire us to keep going above and beyond in our support. We truly appreciate your help in making our service even better

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Review from c m (Daughter of Client) published on 3 June 2026 Submitted via Website
Overall Experience

always very friendly staff both carers and admin staff caring and efficient. nothing is too much trouble we have been using the firm since December 2025 they were recommended by our local social service department

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

We truly appreciate your feedback. Our goal is to ensure that all our service users receive the highest quality of service. Positive feedback encourages us to consistently strive to exceed expectations in our support for service users. Thank you for helping us achieve this objective.

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Review from Linda G (Sister-in-law of Client) published on 3 June 2026 Submitted via Website
Overall Experience

My brother in law John has carers 4 times a day since he was discharged from hospital. It has been such a huge relief to know that he is being cared for regularly each day. The team are all lovely, they are caring, very pleasant and interact with John in an upbeat friendly way. Thay also always listen to any concerns we have had about John and any requests we make are acted upon promptly. Its true to say the carers are all lovely and are very professional, even under sometimes difficult circumstances.

Reply from Mabel Meakin, Managing Director at Support Health and Wellbeing Ltd

We sincerely appreciate your feedback. Our goal is to ensure that all our service users receive the highest quality of service. Positive feedback motivates us to continually go above and beyond in our efforts to support our service users. Thank you for helping us achieve this aim.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Elizabeth C (Wife of Client) published on 31 May 2026 Submitted via Website
Overall Experience
I cannot praise my husbands carers enough. They demonstrate professionalism at all times. They are very caring, and treat my husband with dignity and respectst all times. They are all very friendly and have become integral to the support for both my husband, and myself.

I would highly recommend each and every one of these carers to anyone seeking personal support.

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Review from H M (Friend of Client) published on 28 May 2026 Submitted via Website
Overall Experience

Very good and well trained staff,caring and compassionate,I do not hesitate to recommend them to anyone any day.the whole family has nothing but good praises for the field stuff as well as the office support

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Review from Angela M (Daughter of Client) published on 24 June 2024 Submitted via Website
Overall Experience

I can't rate this company highly enough. After having a bad experience with a different care company I was very apprehensive about trusting other people with mam's care. I needn't have worried. The ladies are wonderful. Very friendly, efficient and very caring. Nothing is a problem to them and they go above and beyond to help. They arrive at the suggested time and they never rush off. I would highly recommend them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Support Health and Wellbeing Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Support Health and Wellbeing Ltd.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Support Health and Wellbeing Ltd

How many Carers does Support Health and Wellbeing Ltd employ?

Support Health and Wellbeing Ltd employs 60 carers.

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