At Zera Healthcare Ltd, the team aims to provide a bespoke service to each and every client, treating all with dignity and respect, and placing wellbeing as an ultimate priority.
The team is committed to ensuring transparency, accountability and honesty in interactions and understands that healthcare is deeply rooted in human connection. Zera Healthcare specialises in domiciliary care in the Norwich and Norfolk area.
The team consists of dedicated and experienced...
Care Provided by Zera Healthcare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £27 - £30
- Weekly Live-in Care Fees: £900 - £1,200
Single service user- £900/weekly
Driver/carer package-£980/weekly
Couple-£1300/weekly
Meals allowance-£40/weekly where food is not provided by the client
NB. Complex packages may be charged more
If you need any additional information, please contact Zera Healthcare
Contact Zera Healthcare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Owner
- Zera Healthcare Ltd
- Private Owned
Person in charge
- Dinah Jones (Registered Manager)
Zera Healthcare Ltd Reviews (7)
Zera Healthcare Ltd has a Review Score of 9.3 (9.267) out of 10, based on 7 reviews in the last 2 years.
Over all time Zera Healthcare Ltd has 7 reviews.
Care is of a high standard. Any concerns are treated with respect. Anything unhappy with is soon actioned. Obliging management & carers.
"Thank you very much for your feedback. We really appreciate it"
The whole team that supported my late Mother were professional, kind and caring. They had to travel a fair way, three times a day from city to village through heavy traffic to narrow lanes, yet always arrived within the promised time frame. Not only that, they arrived with a positive attitude, smiling faces and kind words for both my Mother and myself. They ensured that her dignity was maintained. She was asked if she was happy to have male carers, which she was. Do not hesitate to do that as they and the lovely ladies are fabulous. The manager that we dealt was excellent and was involved with my Mother's care to ensure that we had the support that we needed.
Thank you for your kind feed back. We are glad our team was able to support your mother with compassion and professionalism. We truly appreciate your trust in our service.
Very caring and accommodating.
Thank you! It means a lot to know that our care made a positive difference.
I have had healthcare since a fall at home which prohibited my walking and caring for myself. I have been very grateful for all they have done for me. They have always been kind, considerate and cheerful. I treat them like friends & they usually respond the same way. We often enjoy a good laugh together!
Very good care. Takes extra trouble to go the extra mile by adapting and amending his personal care for his extra comfort. Always pleasant polite and kind. Recommended.
Thank you for your wonderful feedback! It means a lot to know you feel comfortable and supported. Well continue to do our best to provide the highest standard of care.
For the past eight months, Zera has been looking after a family member of mine, and I couldn't be more grateful for the care they provide. They follow the care plan diligently while also showing genuine empathy and compassion towards the client. Both the staff and management demonstrate excellent communication and teamwork, which gives us peace of mind and makes it easy to trust them completely with my loved one's care.
This company truly upholds its values, and I'm very happy with the services they provide.
"Thank you for your feedback and for trusting us with your loved one's care. We are pleased to know that you are satisfied with the way our team is managing and supporting their need"
The manager has been great, very proactive and person-centred. Great organisation skills and keeps us updated in regards to Mum's care. We are aware that the role can be challenging at times but the manager remains calm and patient.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Zera Healthcare Ltd.
Meet the Team (2)
Dinah is the founder of Zera Healthcare Ltd and is responsible for the company’s business development and corporate affairs. Dinah is a highly experienced manager with a 20-year proven track record in the homecare industry. She is known for her exceptional leadership skills and has a strong commitment to operational excellence, continuous improvement, and delivering outstanding service.
Her dedication extends to ensuring the effective and efficient operation of services in the homecare organization. This commitment encompasses all stakeholders, including service users, staff, families, and healthcare professional agencies, to create a collaborative and person-centred approach.
She is highly skilled in communication, complex problem-solving, and conflict resolution. She is results-focused and proactive in planning day-to-day operations and resolving service issues. Her advanced abilities in managing teams and personal time enable her to consistently exceed expectations and drive growth and profitability within the homecare organization.
Kathy has built an impressive and diverse career in Health and Social Care, holding qualifications as a Registered Mental Health Nurse, Registered General Nurse, and District Nurse. Her professional journey has seen her in roles like Community Psychiatric and District Nurse. She has also served as a Director of Nursing in acute services. Her unwavering dedication to person-centred approaches and her talent for fostering positive work cultures make her an invaluable asset in the field of Quality Assurance.
Frequently Asked Questions about Zera Healthcare Ltd
How many Carers does Zera Healthcare Ltd employ?
Zera Healthcare Ltd employs 13 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Zera Healthcare Ltd to verify any information. View our terms and conditions. Zera Healthcare Ltd has an Enhanced Service - more info.