Eros Home Care Services

Office 1, Shakespeare House, 37-39 Shakespeare Street, Southport PR8 5AB
Review Us
9.0 3 Reviews
  • Eros Home Care Services, Southport
Eros Home Care Services in Southport, Merseyside provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Eros Home Care Services Ltd

Person in charge

  • Joshy Abraham (Manager)

Eros Home Care Services Reviews (3)

9.0

Eros Home Care Services has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Eros Home Care Services has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 3
  • 3
  • 0
Reviewer Connection to Eros Home Care Services
  • 2
  • 1
Total of 3, showing 1-3
Review from G D (Daughter of Client) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A superb experience for my mother in every ways. Wonderful carers and management staff. Excellent in all ways.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services

Thank you for your kind words and choosing Eros Home Care Services. We were so happy that we could be of support to your mom.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from George C (Husband of Client) assisted by family/friend published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were punctual, caring. Care was always taken time over and they always made my wife smile. Excellent service.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services

Thank you Brian for your kind words and choosing Eros Home Care Services. We will pass on this message to the Care Team. We were so happy that we could be of support to your wife. We are committed to providing person-centered care with dignity and privacy being the priority of our well-led team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris B (Husband of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using various carers now for quite a few years. We were very fortunate to use Eros Home Care Services while on holiday this year. The service, friendliness and professionalism they afforded us was the best by far. We would gladly recommend them and look forward to using them again.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services

Thank you for choosing Eros Home Care Services and for your kind comments which we will pass on to the Care Team. We were so happy that we could be of support to yourself and your wife to enjoy your holiday in Southport. We look forward to helping you in future. We are committed to providing person-centred care with dignity and privacy being the priority of our well-led team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Eros Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Eros Home Care Services is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eros Home Care Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eros Home Care Services

What Type of Services does Eros Home Care Services offer?

Eros Home Care Services offers Home Care.

How many Carers does Eros Home Care Services employ?

Eros Home Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eros Home Care Services to verify any information. View our terms and conditions. Eros Home Care Services has an Enhanced Service - more info.