Eros Home Care Services

Office 1, Shakespeare House, 37-39 Shakespeare Street, Southport PR8 5AB
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9.3 4 Reviews
  • Eros Home Care Services, Southport
Eros Home Care Services in Southport, Merseyside provides home care services in people's own homes.   

Compassionate care that puts peoples first. Unlike standard home care agencies, this service is built around a singular focus: delivering loving, personalised care with professionalism and dignity. Care is provided with the understanding that reduced physical, mental, or emotional capacity never diminishes a person’s worth. Every individual is treated with empathy, respect, and unwavering commitment to their wellbeing.

A team of dedicated professionals who believe that every person deserves to be treated with respect and support their independence every step of the way.

The care model is designed to enable independence, foster wellbeing, and support individuals in living life with confidence and contentment.
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Care Provided by Eros Home Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £36
  • Weekly Live-in Care Fees: £1500 – £1900

Prices vary depending on the care package. Please contact us for find out more for packages tailored to your requirements and budget.

These prices are only a guideline, please contact Eros Home Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Eros Home Care Services Ltd

Person in Charge

  • Joshy Abraham (Registered Manager)

Eros Home Care Services Reviews (4)

9.3

Eros Home Care Services has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Eros Home Care Services has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 3
  • 4
  • 0
Reviewer Connection to Eros Home Care Services
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Andrew S (Son of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Eros since December 2024, they have been first class. From the management team to the individual carers. As a family we would not have been able to cope with the rigours of dealing with my father's issues, so I cannot recommend them highly enough.
The carers are punctual and very
attentive when they visit parents home. We are very lucky that we have had consistency with the carers over the whole year which gives us peace of mind and helps parents build a strong relationship with them.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services
Thank You Andrew for this excellent review. IT has been a pleasure to care for your parents of whom we have become very fond. We look forward to the future care which we will provide and once again…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G D (Daughter of Client) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A superb experience for my mother in every ways. Wonderful carers and management staff. Excellent in all ways.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services
Thank you for your kind words and choosing Eros Home Care Services. We were so happy that we could be of support to your mom.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from George C (Husband of Client) assisted by family/friend published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were punctual, caring. Care was always taken time over and they always made my wife smile. Excellent service.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services
Thank you Brian for your kind words and choosing Eros Home Care Services. We will pass on this message to the Care Team. We were so happy that we could be of support to your wife. We are committed…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris B (Husband of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using various carers now for quite a few years. We were very fortunate to use Eros Home Care Services while on holiday this year. The service, friendliness and professionalism they afforded us was the best by far. We would gladly recommend them and look forward to using them again.
Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services
Thank you for choosing Eros Home Care Services and for your kind comments which we will pass on to the Care Team. We were so happy that we could be of support to yourself and your wife to enjoy your…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Eros Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Eros Home Care Services is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eros Home Care Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

JOSHY

JOSHY ABRAHAM

Job Title: REGISTERED MANAGER Joined: 2022

Joshy Abraham is a highly experienced registered manager and Qualified nurse who has over 25 years of experience in the care sector. He is also currently managing a CQC-outstanding-rated nursing home. Joshy leads the team and is always aiming to provide the best quality care for the clients.

Heather

Heather Mitchener

Job Title: Quality Manager Joined: 2022

Heather, as Quality Manager, oversees and assures the fulfilment of all quality aspects and has previously worked together in obtaining an OUTSTANDING report from the CQC (Care Quality Commission) for a leading nursing home.

Joseph

Joseph Fernandez

Job Title: Business Manager Joined: 2022

Joseph, as a business manager, ensures smooth operations of the business and oversees the daily aspects.

Christo

Christo Alexander

Job Title: Care Coordinator Joined: 2023

Christo comes with a wide experience in care, and his role as care coordinator involves allocating staff to the clients, working on the staff availability and providing dedicated and experienced staff as per the client's needs.

Frequently Asked Questions about Eros Home Care Services

What Type of Services does Eros Home Care Services offer?

Eros Home Care Services offers Home Care.

How many Carers does Eros Home Care Services employ?

Eros Home Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eros Home Care Services to verify any information. View our terms and conditions. Eros Home Care Services has an Enhanced Service - more info.