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Deep Heart Care

15 Silver Street, Bradford-on-avon, Bradford-on-Avon, Wiltshire BA15 1JZ
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Care Provided by Deep Heart Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Deep Heart Care Ltd
  • Private Owned

Person in charge

  • Juliana Mugabe(Manager)
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Deep Heart Care Reviews (1)

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8.0

Deep Heart Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Deep Heart Care has 1 review.

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Review from W P (Daughter of Client) published on 25 June 2026 Submitted via Website•
Overall Experience

Deep Heart Care provided personal, home care and companionship to my elderly mother twice a day for over a year. At first I had concerns because I had not heard of the agency before but I needn't have worried. Mums care was provided with care and compassion. She had her own individualised care plan and communication between myself and the agency was actively encouraged. If I had any concerns they were acted on immediately and resolved to my satisfaction. I had access to a web site that gave a detailed description of each visit which was helpful. Mum had initially been resistant to carers in her home but she soon looked forward to their visits and regarded them as friends who were there to help her. Unfortunately mums condition deteriorated and she had to move to a care home which was sad for everyone including the carers who had got to know her so well. I cannot praise the carers kindness, devotion to care and professionalism highly enough and would highly recommend them.

↩Reply from Priviledge Murima, Office Admin at Deep Heart Care
Thank you, Wendy, for your lovely review.

We are grateful for your kind words and for trusting Deep Heart Care to support your mum. It was a privilege to care for her, and we are pleased to hear our team provided compassionate, professional, and person-centred support. We wish you and your mum all the very best.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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