Deep Heart Care

Deep Heart Care provided personal, home care and companionship to my elderly mother twice a day for over a year. At first I had concerns because I had not heard of the agency before but I needn't have worried. Mums care was provided with care and compassion. She had her own individualised care plan and communication between myself and the agency was actively encouraged. If I had any concerns they were acted on immediately and resolved to my satisfaction. I had access to a web site that gave a detailed description of each visit which was helpful. Mum had initially been resistant to carers in her home but she soon looked forward to their visits and regarded them as friends who were there to help her. Unfortunately mums condition deteriorated and she had to move to a care home which was sad for everyone including the carers who had got to know her so well. I cannot praise the carers kindness, devotion to care and professionalism highly enough and would highly recommend them.