Vanguards Healthcare Limited is a domiciliary care service provider delivering high-quality, person-centred care across Washington, Sunderland, Newcastle, Gateshead, and surrounding towns.
The service is fully regulated by the Care Quality Commission (CQC) and is rated Good in all areas of inspection (December 2025). Vanguards Healthcare Limited is also registered with the Information Commissioner’s Office (ICO) and is ISO 9001 certified, reflecting its strong commitment to quality management and continuous improvement.
The organisation...
Vanguards Healthcare Limited is a domiciliary care service provider delivering high-quality, person-centred care across Washington, Sunderland, Newcastle, Gateshead, and surrounding towns.
The service is fully regulated by the Care Quality Commission (CQC) and is rated Good in all areas of inspection (December 2025). Vanguards Healthcare Limited is also registered with the Information Commissioner’s Office (ICO) and is ISO 9001 certified, reflecting its strong commitment to quality management and continuous improvement.
The organisation supports adults aged 16–65, as well as those over 65, with a wide range of care needs. This includes individuals living with dementia, learning disabilities, physical disabilities, and those requiring end-of-life care.
Care packages are flexible and tailored to individual needs, ranging from 30-minute visits to several hours per day, including live-in care. Services provided include personal care, medication administration, mobility support, companionship, housekeeping and grocery shopping, as well as clinical care, such as catheter management, stoma care, and other specialist support.
Vanguards Healthcare Limited employs highly qualified and experienced healthcare professionals. All staff receive comprehensive induction training and ongoing mandatory and specialist training to ensure they remain competent and up to date with best practice. Care staff are assessed, supervised, and certified according to their skills and competencies. Every member of the team has undergone enhanced background checks and holds a current Enhanced DBS certificate.
The organisation offers competitive and transparent rates, providing excellent value for money while maintaining the highest standards of safety, professionalism, and quality of care.
Care Provided by Vanguards Healthcare Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£25 - £28
Weekly Live-in Care
£1,350 - £1,450
Contact Vanguards Healthcare Ltd to get a personalised quote:
Fees will vary depending on care needs. Bank Holidays fees are slightly higher but the rate is an all inclusive price
The price(s) shown are provided by the agency. Contact Vanguards Healthcare Ltd for full pricing details and T&Cs.
Vanguards Healthcare Ltd has a Review Score of 9.8 (9.774) out of 10, based on 13 reviews in the last 2 years. Over all time Vanguards Healthcare Ltd has 13 reviews.
Review from Helen C (Daughter of Client) published on 19 October 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
Vanguards Healthcare have been wonderful. Ifeoma has been a pleasure to deal with, and every single carer that looked after my parents were lovely. Vanguards Healthcare were super responsive to changing care needs and nothing was too much trouble. Highly recommended all round, and a huge thank you...
Vanguards Healthcare have been wonderful. Ifeoma has been a pleasure to deal with, and every single carer that looked after my parents were lovely. Vanguards Healthcare were super responsive to changing care needs and nothing was too much trouble. Highly recommended all round, and a huge thank you to all their staff.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you for sharing how pleased you are with the care and support you've received. Our team was glad to be there for you and meet your parents' needs. Feedback like yours is a lovely encouragement to everyone involved.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jamie R (Son of Client) published on 28 September 2026 Date of experience: September 2026•Submitted via Website•
Overall Experience
The care provided has been very professional and reliable. The person being cared for has very limited ability to interact sensibly or be of much assistance to themselves, but the carers have managed to establish excellent relations with him in difficult circumstances. I am kept very well up to...
The care provided has been very professional and reliable. The person being cared for has very limited ability to interact sensibly or be of much assistance to themselves, but the carers have managed to establish excellent relations with him in difficult circumstances. I am kept very well up to date with any developments or suggestions to make things better for him, and an excellent level of trust and reliability has been maintained
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
We truly appreciate your lovely review and the trust that you place in us. It means a great deal to our team to know that their support has made a positive difference for you and your family. Thank you for taking the time to share such kind feedback about our service.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa D (Daughter of Client) published on 26 June 2026 Date of experience: May 2026•Submitted via Website•
Overall Experience
From the first day we met the Care Manager and team, we felt supported, listened to, and valued. It was essential to the Care Manager and the team that my father received the care that was specific and tailored to his every need. As a family we ALL felt the benefits of the care and support...
From the first day we met the Care Manager and team, we felt supported, listened to, and valued. It was essential to the Care Manager and the team that my father received the care that was specific and tailored to his every need. As a family we ALL felt the benefits of the care and support provided. In a short space of time, the manager and team became like part of the family. The warmth, attention and care far exceeded our expectations. We are so lucky to have found Vanguard Healthcare Ltd and would highly recommend them. Thank you for everything.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you so much for your thoughtful words regarding our service. Our team was glad to be there for your father's needs and we appreciate the fact that you chose us to provide proper care and support. We are grateful that you took the time to leave us a lovely review and we'll be sure to pass your kind words on to staff.
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Treated with Dignity
Value for Money
Review from Brian S (Son of Client) published on 3 June 2026 Date of experience: May 2026•Submitted via Website•
Overall Experience
Vanguards Healthcare Ltd is a professionally ran healthcare provider. The manager and carers are highly trained, helpful and friendly.
My mother is very impressed with the carers, and enjoys the pleasant conversation.
Vanguards Healthcare Ltd is a professionally ran healthcare provider. The manager and carers are highly trained, helpful and friendly.
My mother is very impressed with the carers, and enjoys the pleasant conversation.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you for taking the time to share such generous feedback about us. We are delighted to hear that you've been happy with the care provided for your mother, and we'll be sure to pass your comments on to the team. We are grateful for your support and appreciate the fact that you trusted our services.
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Treated with Dignity
Value for Money
Review from C C (Friend of Client) published on 1 December 2025 Date of experience: November 2025•Submitted via Website•
Overall Experience
Vanguards, their manager and staff are excellent. I have found them extremely professional, caring and flexible. They have worked with me and other professionals to provide care and support to a 95 year old sometimes in difficult circumstances. This provides me with reassurance that they are...
Vanguards, their manager and staff are excellent. I have found them extremely professional, caring and flexible. They have worked with me and other professionals to provide care and support to a 95 year old sometimes in difficult circumstances. This provides me with reassurance that they are being prompted to take medication and eat. Furthermore it has removed the stress and worry from myself. I would not hesitate to recommend them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marjorie R (Wife of Client) published on 9 July 2025 Date of experience: June 2025•Submitted via Postal Review Card•
Overall Experience
They are very good and helpful.
They are very good and helpful.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you very much for taking the time to share your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S C (Son of Client) published on 25 April 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
My mother was very impressed with the staff, and with you as well, always on time, and she does her job very good is very happy with the way things are going.
My mother was very impressed with the staff, and with you as well, always on time, and she does her job very good is very happy with the way things are going.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you for your feedback, we will continue to give our best.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S L (Client / Service User) published on 16 April 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
Very good pleasant and industrious work always up to date.
Very good pleasant and industrious work always up to date.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
Thank you for sharing your feedback. We appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P C (Daughter of Client) published on 10 April 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
Management and staff have been very professional, friendly and so caring to our mam right from the initial meet and greet to everyday visits. My mam loves the ladies, and vice versa! We would definitely recommend Vanguards Healthcare.
Management and staff have been very professional, friendly and so caring to our mam right from the initial meet and greet to everyday visits. My mam loves the ladies, and vice versa! We would definitely recommend Vanguards Healthcare.
↩Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd
We appreciate your feedback.Thank you for taking out the time to share.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K F (Granddaughter of Client) published on 9 January 2025 Date of experience: November 2024•Submitted via Postal Review Card•
Overall Experience
The carers are kind and caring. They are very considerate of my nana's thoughts and feelings. They visit twice daily and nothing is ever an issue. They treat her with dignity and respect and we feel like they are now part of the family.
The carers are kind and caring. They are very considerate of my nana's thoughts and feelings. They visit twice daily and nothing is ever an issue. They treat her with dignity and respect and we feel like they are now part of the family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E M (Wife of Client) published on 9 January 2025 Date of experience: November 2024•Submitted via Postal Review Card•
Overall Experience
The carers who attended my husband were very kind and professional. Their duties were carried out efficiently and in good nature.
I would recommend Vanguards Healthcare LTD to anyone requiring caring assistance.
The carers who attended my husband were very kind and professional. Their duties were carried out efficiently and in good nature.
I would recommend Vanguards Healthcare LTD to anyone requiring caring assistance.
Staff
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Management
Treated with Dignity
Value for Money
Review from Kathleen L (Client / Service User) published on 24 December 2024 Date of experience: November 2024•Submitted via Postal Review Card•
Overall Experience
I have felt better since my carers have attended to my needs, including trying to get me to eat, and care for me, sometimes over the odds. They cannot do enough for me. The new started is very obliging and eager to learn. She likes her job. I feel for the staff as they could go with transport,...
I have felt better since my carers have attended to my needs, including trying to get me to eat, and care for me, sometimes over the odds. They cannot do enough for me. The new started is very obliging and eager to learn. She likes her job. I feel for the staff as they could go with transport, buses don't always come on time and it can be annoying.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A F (Stepson of Client) published on 24 December 2024 Date of experience: November 2024•Submitted via Postal Review Card•
Overall Experience
Staff are most respectful and very friendly. They ensure that medication is administered and prepare food that is appropriate and appealing. Daily feedback via app is excellent. Extremely happy with the level of care provided.
Staff are most respectful and very friendly. They ensure that medication is administered and prepare food that is appropriate and appealing. Daily feedback via app is excellent. Extremely happy with the level of care provided.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Vanguards Healthcare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Vanguards Healthcare Ltd.
Accreditations
There are no accreditations posted yet for Vanguards Healthcare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Vanguards Healthcare Ltd
How much does Vanguards Healthcare Ltd cost?
The agency lists fees between £25 and £28 for hourly visiting care and between £1,350 and £1,450 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Vanguards Healthcare Ltd employ?
Vanguards Healthcare Ltd employs 18 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vanguards Healthcare Ltd to verify any information. View our terms and conditions. Vanguards Healthcare Ltd has an Enhanced Service -what an Enhanced Service includes.
