Vanguards Healthcare Ltd

REGUS, Regus House, 4 Admiral Way, Doxford International Business Pk, Sunderland SR3 3XW
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9.7 8 Reviews
  • Vanguards Healthcare Ltd, Sunderland
Vanguards Healthcare Limited is a domiciliary care service provider. The business operates in all areas within Washington, Sunderland, Newcastle, Gateshead and neighbouring towns.
They are regulated by the care quality commission (CQC), ICO and are ISO 9001 certified.

They support adults between the ages of 16 to 65 as well as those over 65 with their care requirements. They assist those with dementia, learning disabilities, end-of-life care, and physical disabilities.
Their services range from 30 minutes to several hours per day and include personal care, medication administration, mobility assistance, companionship, housekeeping/grocery shopping, live in and clinical care, including management of catheters, stoma care and many other services.

Vanguards Healthcare Limited hires highly qualified healthcare professionals and makes sure they receive the most recent training. Every member of staff has at least the basic certificates in care and has completed both required and specialised training. Based on their abilities and competencies, they are evaluated and certified in the field. All care personnel have undergone a thorough investigation and carries a current enhanced DBS certificate.

Their rates are very competitive, and they provide a service that represents best value for money without compromising client's safety or service quality.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £24
  • Weekly Live-in Care Fees: £1200 – £1300

Fees will vary depending on care needs. Bank Holidays fees are slightly higher but the rate is an all inclusive price

These prices are only a guideline, please contact Vanguards Healthcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Vanguards Healthcare Ltd

Person in charge

  • Ifeoma Onwuneme (Manager)

Vanguards Healthcare Ltd Reviews (8)

9.7

Vanguards Healthcare Ltd has a Review Score of 9.7 (9.717) out of 10, based on 8 reviews in the last 2 years.
Over all time Vanguards Healthcare Ltd has 8 reviews.

Overall Experience
  • 7
  • 1
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Date Published
  • 8
  • 4
  • 8
  • 8
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Reviewer Connection to Vanguards Healthcare Ltd
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from Marjorie R (Wife of Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very good and helpful.
Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd

Thank you very much for taking the time to share your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Son of Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very impressed with the staff, and with you as well, always on time, and she does her job very good is very happy with the way things are going.
Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd

Thank you for your feedback, we will continue to give our best.

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  • Value for Money
Review from S L (Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good pleasant and industrious work always up to date.
Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd

Thank you for sharing your feedback. We appreciate your feedback.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P C (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff have been very professional, friendly and so caring to our mam right from the initial meet and greet to everyday visits. My mam loves the ladies, and vice versa! We would definitely recommend Vanguards Healthcare.
Reply from Ifeoma Onwuneme, Registered Manager at Vanguards Healthcare Ltd

We appreciate your feedback.Thank you for taking out the time to share.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K F (Granddaughter of Client) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are kind and caring. They are very considerate of my nana's thoughts and feelings. They visit twice daily and nothing is ever an issue. They treat her with dignity and respect and we feel like they are now part of the family.
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Review from E M (Wife of Client) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers who attended my husband were very kind and professional. Their duties were carried out efficiently and in good nature.
I would recommend Vanguards Healthcare LTD to anyone requiring caring assistance.
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  • Treated with Dignity
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Review from A F (Stepson of Client) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are most respectful and very friendly. They ensure that medication is administered and prepare food that is appropriate and appealing. Daily feedback via app is excellent. Extremely happy with the level of care provided.
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  • Treated with Dignity
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Review from Kathleen L (Client) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have felt better since my carers have attended to my needs, including trying to get me to eat, and care for me, sometimes over the odds. They cannot do enough for me. The new started is very obliging and eager to learn. She likes her job. I feel for the staff as they could go with transport, buses
don't always come on time and it can be annoying.
  • Staff
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  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Vanguards Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Vanguards Healthcare Ltd is calculated as follows: ( (44 Excellents x 5) + (4 Goods x 4) ) ÷ 48 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vanguards Healthcare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Vanguards Healthcare Ltd

What Type of Services does Vanguards Healthcare Ltd offer?

Vanguards Healthcare Ltd offers Home Care.

How many Carers does Vanguards Healthcare Ltd employ?

Vanguards Healthcare Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vanguards Healthcare Ltd to verify any information. View our terms and conditions. Vanguards Healthcare Ltd has an Enhanced Service - more info.