Peace Haven Care Ltd is a family owned and run domiciliary care agency based in Newquay. They operate and provide all types of care within Newquay and the surrounding areas.
They are extremely proud to be a double award winning company, winning Care Company of the Year for 2023/24.
Peace Haven Care has a fantastic bunch of staff that go above and beyond for service users, providing impeccable care.
The company ensures...
Care Provided by Peace Haven Care
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32
Minimum 30 minute call
Contact Peace Haven Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Peace Haven Care Ltd
- Private Owned
Person in charge
- Daniel Pearce (Registered Manager)
Peace Haven Care Reviews (13)
Peace Haven Care has a Review Score of 8.8 (8.833) out of 10, based on 6 reviews in the last 2 years.
Over all time Peace Haven Care has 13 reviews.
Living in Exeter, peacehaven gives peace of mind in regards to Nigel. We know that they would keep us informed of any problems which may occur. It is also good to know that should we not be able to take Nigel to any of his several hospital appointments they would do it. Nigel likes the company of the team and it also reassures him that they would deal with any emergency which should occur, if we weren't around. With their support, Nigel can remain living in his bungalow and remaining as independent as he wants. Excellent team.
Every staff member including and especially their management are phenomenal. Thank you for all that you do
I can't thank peacehaven care enough. All the carers are wonderful with my Dad. We appreciate all that they do for my dad on a daily basis. It's a very hard job that they do, but they all work hard and are kind, efficient and very helpful. I highly recommend this company and their team of carers in Newquay
Always done their best to accommodate the requests of my changing visits.
If Dad has fallen the managers always turn up and stay until I arrive or ambulance.
Very happy with Dads carers.
The carers who work for peace Haven are absolutely exceptional at doing their jobs i couldn't wish for better care for my father and myself. It takes so much pressure off of myself and my partner thankyou so much for all you do
Initially the care we received for my Dad was going well (for a few weeks) but then an incident in which my Dad was given the wrong medication by one of the carers left us with no choice but to terminate the contract as our trust and faith was lost.
Fortunately my Dad was unharmed by this incident, however, it could have been a very different story.
The incident was dealt with in a very unsatisfactory manor and almost brushed off with lies and a considerable lack of compassion for what had happened.
It is with regret that we no longer feel we can continue to use peace haven.
Our confidence and respect for this company has gone.
Hi Alison, Thank you for your review - Unfortunately only yourself and we know the truth behind this malicious review, and thankfully we have many clients who are extremely happy with our care and services. Our directors and staff put their heart and soul into ensuring our clients are well cared...
I have found out that my care by all staff is excellent. Perhaps contact with Head Office could be more helpful.
There is no problem with Peace Haven Care. We have been served by the best, such caring and dedicated staff. We could not wish for any better.
Peace Haven delivers care for my mum and has been working with live-in carers for the past 18 months. They assist my mum with personal care, continence care, and skin care and can transfer her using a stand aid with confidence. They provide good quality care, having a great understanding of patient's needs as well as supporting the family. They provide excellent teamwork and go above and beyond.
My sister has used Peace Haven for about a year now. During this time she has received the best care provided for her. All staff that attend to her needs are the most caring people I have known. Always polite, courteous, honest and understanding. I have no hesitation in recommending this company to anyone who requires care.
They worked tirelessly to ensure his best interests were at the heart of their work and had a family rapport with him and us. We cannot thank them enough for everything. Highly recommended.
I felt as though I had another family that I could turn to, on my good days they made them better and on my bad days, there was always a hug and a chat nothing was too much trouble. The night before my partner went into a care home they all came to the house with cakes etc that's not work that's love. Still miss you guys.
Staff are really vetted before they are employed to make sure they are also flexible to cover colleagues when off sick.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Peace Haven Care.
Awards / Recognitions (2)
- Recipient: Peace Haven CareDate: Tuesday 16 Jan 2024
- Recipient: Peace Haven CareDate: Friday 03 Nov 2023
Meet the Team (4)
Registered Manager
Beth is an all rounder within the business, she deals with all new client enquiries, client visit times, and staff rotas.
Cathy is our care director, while working in the field she also deals with client issues and carries out 6 months of reviewing to ensure the correct care is always in place.
Katie ensures that all staff training is fully up to date, and continues to enhance their training by sourcing additional courses.
Frequently Asked Questions about Peace Haven Care
How many Carers does Peace Haven Care employ?
Peace Haven Care employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Peace Haven Care to verify any information. View our terms and conditions. Peace Haven Care has an Enhanced Service - more info.