Bluebird Care Aberdeen & Aberdeenshire
Navigator House, First Floor, 77 Waterloo Quay,
Aberdeen
AB11 5DE
Available on request
Bluebird Care Aberdeen & Aberdeenshire has a Review Score of 9.1 (9.076) out of 10, based on 4 reviews in the last 2 years. Over all time Bluebird Care Aberdeen & Aberdeenshire has 4 reviews.
Review from D W (Son of Client) published on 11 July 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Minesh Chopra, Director at Bluebird Care Aberdeen & Aberdeenshire
We appreciate your feedback and are thrilled to hear that you are satisfied with the service we've provided. It has been a pleasure to support your mother and meet your expectations for delivering the highest standards. We strive to make a positive impact on clients' lives and are committed to providing the best possible support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L P (Daughter of Client) published on 23 June 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Minesh Chopra, Director at Bluebird Care Aberdeen & Aberdeenshire
We at Bluebird Care Aberdeen are grateful for the kind words and appreciate the trust placed in our care services. We are committed to supporting your father with the highest level of care and assistance, and we look forward to continuing our efforts to meet his individual needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C P (Niece of Client) published on 23 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Alicia Laurie, Registered Manager at Bluebird Care Aberdeen & Aberdeenshire
Thank you so much for your feedback. We always try our best to make a difference to our client's lives and support as much as we can. It has been a joy to support your auntie and we are glad to have her as part of our Bluebird family!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Leslie P (Son of Client) published on 7 August 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Minesh Chopra, Director at Bluebird Care Aberdeen & Aberdeenshire
Hi Leslie, thank you so much for your comments. We value all feedback that we receive and ensure that we take this into consideration when it comes to our practice. We look forward to continuing our journey with you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.1 (9.076) out of 10 for Bluebird Care Aberdeen & Aberdeenshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Bluebird Care Aberdeen & Aberdeenshire is calculated as follows: ( (19 Excellents x 5) + (4 Goods x 4) ) ÷ 23 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Aberdeen & Aberdeenshire is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Apr 2025
| How well do we support people's wellbeing? |
Adequate
(3) |
| How good is our leadership? |
Adequate
(3) |
| How good is our staff team? |
Good
(4) |
| How good is our setting? |
Not Assessed
(0) |
| How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Owner/Director
Joined: 2023
As MD of Bluebird Care Aberdeenshire, I take immense pride in delivering the highest standard of care and support to my local community.
I started Bluebird Care Aberdeenshire in June 2023 having left my employment as Store Manager of a successful chain of Aldi Stores in Aberdeen. At that time I felt that my commercial skills and experience were well suited to the Bluebird Care franchise model and decided to be my own boss for the first time. It was a big step for me and a bit scary, but I was confident that I could make a difference in the Care Sector and wanted us to be the best in the county.
My team and I are extremely passionate about keeping the vulnerable amongst us safe and happy in the homes they love, which often means with their beloved pets too.
Our combined passion and team ethos are to ensure each and every one of our customers look forward to our visits and that we leave them safe, well cared for and with a smile on their faces.
In addition, we understand the worry that family members face when selecting care for their loved ones. With this in mind, I personally ensure my care team maintain regular contact with family members to keep them abreast, comfortable and confident that their family member is receiving the best possible, individual care package.
I have worked in retail sector for 18 years in a senior role, but I have always had the passion to help the community, therefore joining the Healthcare sector will bring my attributes and skills to value. I am a strong advocate of individual and bespoke care; no two people are the same, no two needs are the same and therefore, no care package should be the same.
Bluebird Care allowed me the opportunity to really make this happen and that’s why I joined this wonderful family and set-up Bluebird Care Aberdeenshire.
Job Title: Registered Manager
Joined: 2025
I'm an experienced Registered Manager with over nine years of expertise at the management level, specialising in the housing and care sector. Demonstrated success in managing a 40-unit facility, catering to tenants with diverse care needs. Known for exceptional interpersonal and communication skills, adept at engaging stakeholders at all levels. Proven ability to lead cross-functional teams effectively. Skilled in creating and maintaining documentation, managing repairs, and addressing vacancies. Highly adaptable and capable of thriving in fast-paced environments.
Aiming to leverage my management experience and coaching approach to excel in a dynamic management role across various sectors. Committed to delivering the highest quality service, ensuring compliance with organisational and statutory policies, and fostering a positive and efficient work environment.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Aberdeen & Aberdeenshire to verify any information. View our terms and conditions. Bluebird Care Aberdeen & Aberdeenshire has an Enhanced Service - more info.
