Pacific and Gold Healthcare Service Teeside

Suite B8, First Floor Business Ct, Cargo Fleet Offices, Middlesbrough Road, Middlesbrough TS6 6XJ
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8.5 2 Reviews
  • Pacific and Gold Healthcare Service Teeside, Middlesbrough
Pacific and Gold Healthcare is a homecare service provider committed to delivering high-quality, person-centred care to its valued service users. Their services are tailored to meet individual needs and are designed with flexibility to adapt to varying circumstances. In addition to homecare, they offer specialised support services for children, providing much-needed respite for families with caregiving responsibilities.

The organisation places a strong emphasis on collaboration, actively involving service users, their families, and carers in the planning, management, and ongoing development of services. These services are regularly reviewed as part of a comprehensive quality assurance framework to ensure they continue to meet the highest standards and serve the best interests of all users.

Pacific and Gold Healthcare is proud of its team of well-trained, compassionate staff who consistently go above and beyond to deliver exceptional care every day.

Their management team are accessible and responsive, committed to listening to feedback and continuously improving the services they provide.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1200

These prices are only a guideline, please contact Pacific and Gold Healthcare Service Teeside to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Stella Ileso (Manager)

Pacific and Gold Healthcare Service Teeside Reviews (2)

8.5

Pacific and Gold Healthcare Service Teeside has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Pacific and Gold Healthcare Service Teeside has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
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Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Pacific and Gold Healthcare Service Teeside
  • 1
  • 1
Total of 2, showing 1-2
Review from N S (Daughter of Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care service by P& G care team. They have been providing care for my father for few years the service is excellent the team is very professional understanding. Again there are not enough words to describe the service we are receiving once again well done team and management.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service Teeside

Thank you for the review and for the opportunity to care for your Dad, we will continue to do our best as part of our care commitment.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Son of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Pacific & Gold since Sept 2022, we have had a wonderful experience with the company. The caregivers are compassionate, punctual, and genuinely attentive to my fathers needs. Communication with the staff is always clear and responsive, and they've gone above and beyond to ensure comfort
and safety at home. Highly recommend for anyone looking for reliable and caring home support
Reply from Katie Earnshaw, Apprentice Administrator at Pacific and Gold Healthcare Service Teeside

Thank you so much for your review. We are delighted that you hold our care in such high regard, and we look forward to continuing to exceed your expectations well into the future.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Pacific and Gold Healthcare Service Teeside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Pacific and Gold Healthcare Service Teeside is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pacific and Gold Healthcare Service Teeside is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Pacific and Gold Healthcare Service Teeside

What Type of Services does Pacific and Gold Healthcare Service Teeside offer?

Pacific and Gold Healthcare Service Teeside offers Home Care.

How many Carers does Pacific and Gold Healthcare Service Teeside employ?

Pacific and Gold Healthcare Service Teeside employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pacific and Gold Healthcare Service Teeside to verify any information. View our terms and conditions. Pacific and Gold Healthcare Service Teeside has an Enhanced Service - more info.