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High-quality home care doesn't have to be expensive. We offer competitive pricing on a wide range of care options, from short visits to 24-hour live-in support.
Your care plan is tailored to your needs and budget, considering the type of care, frequency, and location. We can also accommodate complex needs requiring 2 carers.
We make arranging care simple and easy, working with you to design a personalised plan. Your plan is continuously reviewed to ensure it always meets your evolving needs and preferences.
Proalliance Care has a Review Score of 7.5 (7.500) out of 10, based on 2 reviews in the last 2 years. Over all time Proalliance Care has 2 reviews.
Review from K T (Client) published on 2 June 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Vusa Nsingo, Service Manager at Proalliance Care
Thank you for your lovely feedback and for rating our service.
We’re so pleased to hear that you find your carer friendly and careful — qualities we truly value in delivering compassionate and respectful care. Your 4-star ratings across all key areas are appreciated and give us meaningful insight into how we're doing and where we can continue to grow.
If there’s anything specific you feel we could do to provide an even better experience, we’d be grateful to hear your suggestions. Your satisfaction is very important to us.
Thank you again for choosing Proalliance Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L T (Client) published on 2 June 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Vusa Nsingo, Service Manager at Proalliance Care
Thank you for taking the time to share your feedback and for rating our service.
We’re grateful for your kind words — it means a great deal to know that you feel supported, treated with dignity, and well cared for. We are especially pleased to hear that your carer has been consistently punctual, polite, and attentive in their work. We strive to ensure our care is not only professional but delivered with compassion and respect.
Thank you once again for your trust in our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.5 (7.500) out of 10 for Proalliance Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.000 for Proalliance Care is calculated as follows: ( (12 Goods x 4) ) ÷ 12 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Proalliance Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Proalliance Care to verify any information. View our terms and conditions. Proalliance Care has an Basic Service - more info.
