Winserve Care Services Ltd - Redruth

Amazing kind caring staff treat clients and family with respect do everything they can for the clients and there famiy, My son as severe autisum learning difficulties explosive disorder he was taken kindly in by winserve as there was emergency they never turned him away .They didnt know my son he didnt know them but they was kind understanding during his melt downs didnt judge just wanted to help they say kindness cost nothing, Time as gone on now my son is coming on leaps bounds due to there kindness understanding no one else would do what the carers staff done for my son they put up with so much but still was there for him as i say hes coming on due to the lovely staff they all have hearts of gold never give up on a person in need true angels and i cant thank them enough they have come good friends to me aswell so kind you dont get that these days but you do with winserve in cornwall i thankyou all for all you do for my son and mexxxxxxxxxxxxxxxxxxxtrue

I say that the company is excellent and they are very understanding and caring too.

From the bottom of my heart this company are the very best company in the uk

My sons home was adapted for my sons needs. Good transition and shadowing. The home is perfect for my son. Good communication with home with photos etc. Winserve has been consistent with care and sympathetic with the emotions and journey of a child leaving home toward the next stage of independence.

Winserve provided excellent overnight care to my father-in-law whilst my mother-in-law was in the hospital. The carer I met was friendly, caring and professional. When he awoke during the night, she went to him immediately and provided care respectfully and sensitively. Thank you.

The staff in the office have been helpful setting up care at the stressful time in my dad's illness. All the carers have been very friendly and efficient. They have arrived on time and listened to my report of my fathers status that day, even though they had read his case notes. They have been friendly and courteous to my father at all times. This is night care so my father is asleep most of the time, but I know he appreciates it.

I cannot recommend Winserve Care Services Camborne highly enough. The entire team, from the carers to the back-office staff, have been exceptional in providing high-quality care with compassion and professionalism. The carers themselves are outstanding - consistently reliable, attentive, and genuinely caring. The continuity of care they offer has been incredibly reassuring, ensuring that our mother is always looked after by familiar faces who truly understand their needs. This consistency has made a world of difference in providing comfort and building trust. The back-office team deserves recognition for their responsiveness and efficiency. Any queries or adjustments we've needed have been handled quickly and professionally, with clear communication at every step. It's refreshing to work with a team that prioritizes timely responses and treats every request with importance and care. Thank you for making such a positive impact on our lives.