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Home Care Providers Owned by Winserve Care Services Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Winserve Care Services Ltd
Winserve Care Services Ltd, based in Leeds, offers home care services to people in Leeds and Cornwall.

Care services include dementia care, support for people with learning disabilities, Live-in care, complex care, palliative care, medication assistance and companionship.

Winserve Care Services Ltd Locations (2)

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2 Home Care Providers owned by Winserve Care Services Ltd
Winserve Care Services Ltd - Leeds

Unit 72 Pure Offices, Turnberry Park Road, Morley, Leeds LS27 7LE 

9.9 72 reviews
"Winserve have been acting as night sitters for my daughter for over four years. She has complex needs and I am 78 years old with many…"   Read all 72 reviews

Winserve Care Services are a care provision business operating in Leeds and Cornwall. They are CQC registered and provide supported living, domiciliary care, and live-in care. Their services cover: Palliative care Live-in care Overnight care Supported… Read more about Winserve Care Services Ltd - Leeds

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.95 / hour
Winserve Care Services Ltd - Redruth

Office 10, Chi Tevyans, Trevenson Park, Pool, Redruth TR15 3FY 

9.4 6 reviews
"When's Winserve Care look after my severely autistic son They are absolutely the best care provider in the uk after working with over 11…"   Read all 6 reviews

Winserve Care Services is a CQC registered care and support provider in Cornwall. They provide supported living, live-in care, domiciliary care, respite, and overnight and after-hospital discharge care. Every member of their diverse team is trained,… Read more about Winserve Care Services Ltd - Redruth

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.95 / hour

Winserve Care Services Ltd Reviews (78)

9.6

Winserve Care Services Ltd has a Group Review Score of 9.6 (9.642) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Winserve Care Services Ltd must have a Review Score.

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Review of

Winserve Care Services Ltd - Leeds

from Susan W (Next of Kin) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
With 24-hour around-the-clock care required, plus regular expected and unexpected visits to the hospital, Winserve have gone above and beyond to provide support for my uncle. The carers are experts in complex care needs and are always caring, respectful and efficient. The office team liaise brilliantly
with the hospital, social worker, district nurse and doctors. I'm so grateful for all you do for us.
Reply from Nicole Mutyasira, Acting Senior Care Lead at Winserve Care Services Ltd - Leeds

Thank you for your great support. We will keep challenging ourselves to deliver amazing care support at all times. Thank you for making our team know they are appreciated at all times - this gives us 'the wind in our sails' - thank you!

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Review of

Winserve Care Services Ltd - Leeds

from Ann M (Mother of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Winserve have been acting as night sitters for my daughter for over four years. She has complex needs and I am 78 years old with many medical issues of my own. Without the support of Winserve carers throughout the night 365 days a year our lives would have been unmanageable.
I use the word carer to
describe each of the small team of people who come every night, because that is the most apt description of the kind professionalism that each one displays. They have learnt to know and understand my daughter's needs and have developed a good relationship with her even though she is nonverbal. Communication is good with notes being made hourly, which I can read in the morning after a restful sleep, knowing she is in safe hands.
The management keep in touch and if a different sitter is introduced they are always shadowed in the first instance by an experienced colleague. They truly make a positive impact on our lives.
Reply from Nicole Mutyasira, Acting Senior Care Lead at Winserve Care Services Ltd - Leeds

Thank you Ann for all your support to our team as they support your daughter. All our staff appreciate your engagement with us to ensure we are constantly aware of changes to your daughters care needs and we personalise the care as the changes occur. We are very grateful for your support and look forward to our continued collaboration as we provide night care support for your daughter.

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Review of

Winserve Care Services Ltd - Redruth

from Jamie L (Father of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When's Winserve Care look after my severely autistic son
They are absolutely the best care provider in the uk after working with over 11 different agencies in the past and having autism myself I can honestly say they go far far far above and beyond why is asked nothing is to much trouble the management
is absolutely 5 * and so are all they staff
From the bottom of my heart this company are the very best company in the uk
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Review of

Winserve Care Services Ltd - Leeds

from Beverley E (Wife of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the care given to my husband. Every carer who looked after him was kind, courteous, and friendly. They treated him with dignity and respect. They looked after his every need. I would highly recommend them
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for your support as we cared for your husband. You gave us wonderful support during our visits which made our support much easier. Again, thank you for the collaborative support we enjoyed as we cared for your husband.

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  • Value for Money
Review of

Winserve Care Services Ltd - Redruth

from Melanie S (Mother of Client) published on 6 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sons home was adapted for my sons needs. Good transition and shadowing. The home is perfect for my son. Good communication with home with photos etc. Winserve has been consistent with care and sympathetic with the emotions and journey of a child leaving home toward the next stage of independence.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Redruth

Thank you for your feedback. It is our great pleasure to support your son and the whole team is always ensuring we deliver our best support. Please let us continue to work collaboratively as we support your son. Again thank you for all your wonderful support.

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Review of

Winserve Care Services Ltd - Redruth

from T B (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Winserve provided excellent overnight care to my father-in-law whilst my mother-in-law was in the hospital. The carer I met was friendly, caring and professional. When he awoke during the night, she went to him immediately and provided care respectfully and sensitively. Thank you.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Redruth

Thank you for your review and kind words. Thank you for welcoming us into your home as we cared for your father-in-law. Should you need support in future, please do not hesitate to reach out.

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Review of

Winserve Care Services Ltd - Leeds

from Rose H (Granddaughter of Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have enormous gratitude to the whole Winserve team for how well they care for my Granddad. They are kind, considerate and always receptive to our questions and needs. My granddad's carer is excellent and works far too hard for us in making sure Granddad is happy and healthy. Thank you so much to
all of you!
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for your very kind words. Our whole team enjoys the support you extend to us as we support your granddad. Thank you for caring for our team as we care for your granddad - we appreciate the love!

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Review of

Winserve Care Services Ltd - Leeds

from Howard P (Son of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience we had with Winserve Care was outstanding and the level of care that my parents received was excellent. The carer was very professional, but empathetic to all their needs and we would definitely recommend Winserve Care Services.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for your encouraging words. Its was our great pleasure to support your family.

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Review of

Winserve Care Services Ltd - Redruth

from Hanife H (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is because of my server epilepsy and with being bed bound and needing a lot of care especially with washing me and bring in the commode and cooking and they deal with my medication to I am very happy with the service I'm getting.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Redruth

Thank you HH for your review and for your kind words. Our team will continue to support you with your support requirements.

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Review of

Winserve Care Services Ltd - Redruth

from N B (Daughter of Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in the office have been helpful setting up care at the stressful time in my dad's illness. All the carers have been very friendly and efficient. They have arrived on time and listened to my report of my fathers status that day, even though they had read his case notes. They have been friendly
and courteous to my father at all times. This is night care so my father is asleep most of the time, but I know he appreciates it.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Redruth

Thank you for your very kind words. Our teams are always looking for ways to ensure our support is caring, responsive and person centred. Thank you for helping us care for your dad and for welcoming our team into your home.

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  • Value for Money
Review of

Winserve Care Services Ltd - Leeds

from Nicholas T (Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm continually delighted by the service I get from my carers at Winserve who provide holiday and weekend cover for my regular carers. They are always on time and arrive with a smile, ready and keen to help me get on with my day. The consistently great service, including the ever present staff on the
admin side of things, deserves recognition. Thanks!
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for taking time to send us a review. Our whole team is always looking at ways of improving our support and it is wonderful to learn we are getting this right. It is our pleasure to support you and we look forward to our continued relationship.

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Review of

Winserve Care Services Ltd - Redruth

from Caroline D (Daughter of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Winserve Care Services Camborne highly enough. The entire team, from the carers to the back-office staff, have been exceptional in providing high-quality care with compassion and professionalism. The carers themselves are outstanding - consistently reliable, attentive, and genuinely
caring. The continuity of care they offer has been incredibly reassuring, ensuring that our mother is always looked after by familiar faces who truly understand their needs. This consistency has made a world of difference in providing comfort and building trust. The back-office team deserves recognition for their responsiveness and efficiency. Any queries or adjustments we've needed have been handled quickly and professionally, with clear communication at every step. It's refreshing to work with a team that prioritizes timely responses and treats every request with importance and care. Thank you for making such a positive impact on our lives.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Redruth

Thank you Caroline for the great feedback. Our team is always looking for ways to deliver outstanding care. We appreciate the relationship we have and we will continue to deliver good quality care support for your mum. Again thank you for the kind words.

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Review of

Winserve Care Services Ltd - Leeds

from John S (Client) assisted by family/friend published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We appreciate the care and support given by the Winserve Care team, we couldn't cope without them!
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for the kind words. We are always working to deliver the best care possible and we appreciate that our team is making a difference for your loved one.

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Review of

Winserve Care Services Ltd - Leeds

from G H (Daughter of Client) published on 21 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I needed assistance at very short notice which wasn't a problem. My dad hasn't had carers before therefore I was unsure how he'd be but they were lovely and he enjoyed their company. This meant I was able to have a long overdue break for a few days without any concerns. Overall we are both very happy
with the service provided and will turn to yourselves when we need assistance again.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for the wonderful feedback. We are always here should you need our support again. Again thank you for trusting us to look after your dad.

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Review of

Winserve Care Services Ltd - Leeds

from Meryl T (Daughter of Client) published on 17 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care my Mum received from Winserve was excellent. The girls who looked after Mum were so kind, nothing was too much trouble even though Mum could be difficult at times. Her regular carers were marvellous and I'm sure my Mum will really miss them. They were so efficient and dealt with all Mum's care
needs with compassion and understanding. Thank you so much.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

It was great for our team to support your Mum. Thank you for all your support in the over three years we worked closely to give your Mum quality care in her own home. Thank you for your kind words and we wish you and your Mum all the best.

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Review of

Winserve Care Services Ltd - Leeds

from Lorraine A (Wife of Client) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for caring for my husband. It was only four weeks but very well done. Thanks again.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for your feedback. We are always working on delivering the best care support possible and it's wonderful when we receive such encouraging feedback. We appreciate all the support you gave our team as we cared for your husband.

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Review of

Winserve Care Services Ltd - Leeds

from Ann S (Solicitor of Client) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am reviewing Winserve in my capacity as a Solicitor for an elderly frail lady who had no local family. I cannot thank the manager and his team at Winserve enough for the kindness and compassion that they showed to my client. The whole team are absolutely marvellous and nothing was ever too much trouble.
The
whole operation runs extremely smoothly. What really impressed me was when my client deteriorated they were able to go from providing 3 visits a day to providing 2 carers 24/7 at a moment's notice. I would not hesitate to use them again or recommend them to any family with a relative who needs care.
The best thing about Winserve is the team of committed carers.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you for your kind words and your great appreciation. It was our pleasure working with you and our whole team felt well supported throughout our dealings. We will use this positive review to further fuel our drive to deliver quality care for our service users. Again thank you for your wonderful support.

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Review of

Winserve Care Services Ltd - Leeds

from H M (Daughter of Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Winserve were recommended to us by another family and we are so pleased we chose them to help with the support our mum's needs. We are very grateful for the carers' continued daily care, kindness and patience when supporting mum and also for their kindness towards our dad too. They always make time
to have a chat with both parents and make sure everything is ok before they leave. The Manager has always been and continues to be professional, helpful and friendly.
Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Leeds

Thank you HM for your very kind words and your wonderful support. We are committed to delivering care of the highest quality at all times. Thank you for letting us care for your parents. We will continue to ensure we work closely as a team and deliver amazing care.

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Review of

Winserve Care Services Ltd - Leeds

from P T (Daughter of Client) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Winserve were very approachable, listened to you and resolved problem areas concerning care. Very quick to respond to myself when I had a question. Very caring and my mother was very well looked after by Winserve. Would definitely pass this company to anyone wanting carers for their family which I have
already done but unfortunately they have certain care companies they deal with. Overall had 4 care companies for my mother and Winserve was the best by far.
Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds

Thank you for your feedback and words of encouragement. Our staff felt very well supported as we cared for your Mum and we are very grateful for this effective collaboration. Again thank you for your kind words.

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Review of

Winserve Care Services Ltd - Leeds

from M G (Wife of Client) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have carers from Winserve four times a day since my husband came out of hospital in February, and I cannot praise them enough. They are amazing! Highly competent, professional, and totally reliable. They treat my husband with dignity and respect, and are always friendly and compassionate. I couldn't
imagine being without their steady support. I'd like to thank all the carers for their help this year. My husband calls them "the dream team". Yes, I would certainly recommend Winserve to others.
Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds

Thank you for your very kind words of encouragement. Our teams are always looking for ways to deliver great care support and it's wonderful to know our efforts are making a great difference. Again, thank you for your wonderful support and we will continue to provide great care support to your loved one.

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Awards / Recognitions (0)

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Frequently Asked Questions about Winserve Care Services Ltd

Costs for home care providers owned by Winserve Care Services Ltd

Average costs for home care provided by Winserve Care Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Winserve Care Services Ltd, based on 2 out of their 2 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £28.95
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Winserve Care Services Ltd own?

Winserve Care Services Ltd own 2 Agencies.

Which Winserve Care Services Ltd Agencies have the highest review score?

Winserve Care Services Ltd - Leeds & Winserve Care Services Ltd - Redruth have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Winserve Care Services Ltd to verify any information. View our terms and conditions. Winserve Care Services Ltd has a Platinum Service – more info.