Optimal Healthcare Ltd is a bespoke care provider delivering quality home care and understanding the significance of delivering optimum holistic care that supports people in the comfort of their own homes.
In light of this, the company aims to see service users flourish in a familiar environment. Optimal Healthcare Ltd offers you comprehensive care that meets your needs and goals after a needs based assessment. Services range from supporting with...
Optimal Healthcare Ltd is a bespoke care provider delivering quality home care and understanding the significance of delivering optimum holistic care that supports people in the comfort of their own homes.
In light of this, the company aims to see service users flourish in a familiar environment. Optimal Healthcare Ltd offers you comprehensive care that meets your needs and goals after a needs based assessment. Services range from supporting with personal care needs, medication reminders and palliative care, through to light domestic chores, meal preparation and companionship. The team works with clients and their families to ensure that the care in place is highly standardised as well person-centred.
The company's compassionate team regularly reviews the care treatment plan to ensure it is tailored to any changing needs.
Optimal Healthcare Ltd utilises a revolutionary APP that will keep both parties appraised of real time updates on care staff's daily progress:
- Review of daily notes and care intervention
- Monitoring care staff's check-ins
- Assessment of quality of care
- Third party access with other professionals.
Optimal Healthcare Ltd strives to provide bespoke care services to people of all walks of life in the comfort of their homes.
The bespoke team supports with care calls ranging from 15 - 60 minutes on tasks people struggle to complete, coming in as a helping hand with a compassionate heart.
The company’s services are regulated and in compliance with the Care Quality Commission. More so, the company offers services to government local authorities, the NHS and communities at large.
Care Provided by Optimal Healthcare Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £30
Weekly Live-in Care
From £1,400
Contact Optimal Healthcare Ltd to get a personalised quote:
Care can start from a 30min call to 1hr
The price(s) shown are provided by the agency. Contact Optimal Healthcare Ltd for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Optimal Healthcare LtdUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 8:00 PM)Consultation range from 1 hour to 3 hours as we aim to get all important information that enable us to formulate a person-centred care plan.
Video Call Consultation of Optimal Healthcare LtdUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Consultation range from 1hr to 3hours as we aim to get all important information that enable us to formulate a person-centred care plan so as to meet all the needs
Optimal Healthcare Ltd has a Review Score of 9.7 (9.667) out of 10, based on 11 reviews in the last 2 years. Over all time Optimal Healthcare Ltd has 16 reviews.
Review from Lynne D (Daughter of Client) published on 29 January 2026 Date of experience: December 2025•Submitted via Website•
Overall Experience
Staff were all lovely and very caring when I needed someone to pop in to my mums to make her something to eat every day while I was out of the country. It helped me relax knowing she was being looked after.
Thank you to everyone involved.
Staff were all lovely and very caring when I needed someone to pop in to my mums to make her something to eat every day while I was out of the country. It helped me relax knowing she was being looked after.
Thank you to everyone involved.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your kind feedback, Lynne. We're really pleased to hear that our support gave you peace of mind while you were away and that our team took good care of your mum. Your lovely comments about our staff being caring and supportive mean a lot to us and will be shared with the team. Thank you for trusting Optimal Healthcare.
- Yeukai Mutazu, Registered Manager
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Review from R S (Son of Client) published on 2 December 2025 Date of experience: November 2025•Submitted via Website•
Overall Experience
Our mother was diagnosed with incurable brain tumours in the summer. The family quickly built a strong, loving team around her. Then Optimal joined us on the journey, making our team bigger, better, stronger and truly outstanding.
We can only say that in every aspect of care they have shown love,...
Our mother was diagnosed with incurable brain tumours in the summer. The family quickly built a strong, loving team around her. Then Optimal joined us on the journey, making our team bigger, better, stronger and truly outstanding. We can only say that in every aspect of care they have shown love, sensitivity, professionalism and total commitment. We have had daily visits and more recently an in home carer. Every employee has been exceptional, the in home carer consistently went above and beyond. Optimal's leadership is a key reason for this and communication with them cannot be faulted.
We truly feel blessed to have had Optimal on our team. We would recommend them strongly and our mother and ourselves feel enriched by our time with them. They are genuinely working tirelessly to bring dignity, calm and care to those who need it most.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for taking the time to share these incredibly kind words. It has been a privilege for our team to support your mother and your family through such a difficult time. The strength, love, and unity within your family have truly inspired us, and we are grateful that you welcomed us...
Thank you so much for taking the time to share these incredibly kind words. It has been a privilege for our team to support your mother and your family through such a difficult time. The strength, love, and unity within your family have truly inspired us, and we are grateful that you welcomed us into that circle.
We're deeply touched to hear that our care brought comfort, dignity, and calm. Every member of our team is committed to giving their very best, and knowing that this made a meaningful difference to your mother and to all of you means everything to us.
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Review from J S (Daughter of Client) published on 13 October 2025 Date of experience: September 2025•Submitted via Website•
Overall Experience
We used optimal healthcare for my Dad, fir night sits to give my mum a break. It was at very short notice, but they were happy to accommodate and kept in touch to see everything was OK. My dad did have some unusual, unpredictable behaviour aimed at the male carer, but he acted professionally,...
We used optimal healthcare for my Dad, fir night sits to give my mum a break. It was at very short notice, but they were happy to accommodate and kept in touch to see everything was OK. My dad did have some unusual, unpredictable behaviour aimed at the male carer, but he acted professionally, despite my Dad being unusually rude and confrontational.
I would definitely use them again, if needed and would recommend their services.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your kind words. Were glad we could support your family at short notice and that our carer was able to provide professional care despite the challenges. We truly appreciate your recommendation and would be happy to assist you again whenever needed.
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Review from K J (Daughter of Client) published on 8 July 2025 Date of experience: July 2025•Submitted via Website•
Overall Experience
Optimal was recommended to me by a close friend, whose husband was looked after by Optimal. The kind, attentive team has helped my dad get back his independence following a fall. Nothing has ever been too much trouble and they were always punctual flexible and reliable.
I would have no...
Optimal was recommended to me by a close friend, whose husband was looked after by Optimal. The kind, attentive team has helped my dad get back his independence following a fall. Nothing has ever been too much trouble and they were always punctual flexible and reliable. I would have no hesitation in recommending Optimal to anyone.
Thank you
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your kind words and for taking the time to share your experience. Were truly honoured that you chose Optimal based on a personal recommendation, and were so pleased to hear that your dad has regained his independence with our support.Our team works hard to provide care that is...
Thank you so much for your kind words and for taking the time to share your experience. Were truly honoured that you chose Optimal based on a personal recommendation, and were so pleased to hear that your dad has regained his independence with our support.Our team works hard to provide care that is not only professional but also compassionate and personalised, so it means a great deal to know weve made a positive difference. Well make sure to pass your feedback on to the care staff theyll be delighted to hear it.Thank you again for your trust in us, and for recommending Optimal to others. Were always here if you or your family need anything in the future.
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Review from A H (Client / Service User) published on 6 May 2025 Date of experience: April 2025•Submitted via Website•
Overall Experience
Excellent service extremely friendly and on time always and very flexible and great care given so would highly recommend them. They were chosen to us by the service providers for plaiative care and we would recommend then for the care services given
Excellent service extremely friendly and on time always and very flexible and great care given so would highly recommend them. They were chosen to us by the service providers for plaiative care and we would recommend then for the care services given
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for the appreciation and recommendation.We were honored to support your dad during the difficult time
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Review from Jill P (Daughter of Client) published on 28 March 2025 Date of experience: March 2025•Submitted via Website•
Overall Experience
My mum has had daily care from this provider for nearly 12 months. They are kind and compassionate and nothing is too much trouble. They keep a close eye on my mum and communication is excellent. I've asked for extra visits last minute and they have always accommodated us. I couldn't be happier...
My mum has had daily care from this provider for nearly 12 months. They are kind and compassionate and nothing is too much trouble. They keep a close eye on my mum and communication is excellent. I've asked for extra visits last minute and they have always accommodated us. I couldn't be happier with the care and service they have provided and would highly recommend.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your kind words and continued trust in our team. Its been an absolute privilege to support your mum over the past year, and were so pleased to hear that youve been happy with the care and service weve provided.Were especially grateful for your recognition of our teams...
Thank you so much for your kind words and continued trust in our team. Its been an absolute privilege to support your mum over the past year, and were so pleased to hear that youve been happy with the care and service weve provided.Were especially grateful for your recognition of our teams compassion, flexibility, and communicationit means a great deal to us. We always aim to treat every individual as we would our own family, and were glad thats reflected in your experience.Thank you again for your recommendationit truly motivates us to keep delivering the highest standard of care.
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Review from Jane H (Daughter of Client) published on 28 March 2025 Date of experience: March 2025•Submitted via Website•
Overall Experience
It was one of the hardest decision we had to make getting carers for our 85 year old mum that had lived independently until she fractured 6 vertebra and started to become very forgetful.
I did not know how to do this and search several companies and decided as a family to meet with the...
It was one of the hardest decision we had to make getting carers for our 85 year old mum that had lived independently until she fractured 6 vertebra and started to become very forgetful. I did not know how to do this and search several companies and decided as a family to meet with the manager. The manager of this company was so professional, kind, caring and reassured us that she would look after our mum as she would her own family. It is now 5 months later and the care mum has been receiving is excellent.
As a registered nurse with 40 years NHS experience I am delighted to have found this care company
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your heartfelt feedback. It means the world to us to know that we've been able to support your mum-and your family-during such a significant transition.We understand how difficult it can be to place your trust in others, especially when a loved one has lived independently for...
Thank you so much for your heartfelt feedback. It means the world to us to know that we've been able to support your mum-and your family-during such a significant transition.We understand how difficult it can be to place your trust in others, especially when a loved one has lived independently for so long. It was a privilege to meet with you and work together to ensure your mum receives the compassionate, person-centred care she deserves.We are especially grateful for your kind words as a registered nurse with such extensive NHS experience-your trust and endorsement are deeply valued by our entire team.Please know that we remain fully committed to your mum's care, comfort, and dignity every single day.
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Review from Subhaschandra P (Mother of Client) published on 21 March 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
I just wanted to take a moment to express my deepest gratitude for the incredible care and support you provided to my mother while we were on holiday. Knowing that she was in such capable and compassionate hands allowed us to truly relax and enjoy our time away.
The dedication and...
I just wanted to take a moment to express my deepest gratitude for the incredible care and support you provided to my mother while we were on holiday. Knowing that she was in such capable and compassionate hands allowed us to truly relax and enjoy our time away. The dedication and professionalism you showed, visiting her three times a day, made such a difference. It was clear that she was well looked after, and we are so grateful for the peace of mind you gave us.
I would highly recommend your services to anyone in need of care for their loved ones. Thank you again for everything you did-it means more than words can say.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for this warm appreciation, we will always be delighted to look after mum. Putting smiles on the faces of our clients and their families is our priority. Thank you once again.
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Review from C B (Son of Client) published on 17 February 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
My father received personal care from Optimal Healthcare 3 times per week before being admitted to hospital. He was always treated with respect and dignity.
He has since gone into a nursing home and so no longer requires care at home.
My father received personal care from Optimal Healthcare 3 times per week before being admitted to hospital. He was always treated with respect and dignity.
He has since gone into a nursing home and so no longer requires care at home.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
We are grateful for this wonderful review and that we were able to deliver service that you were all happy with. It was always a delight looking after your father. We will miss him and wish him all the best.
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Review from Teenah S (Friend of Client) published on 27 January 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
They provide a high level of care service that stands out for its quality and reliability. The staff is not only excellent in their skills but also demonstrate remarkable professionalism and compassion in their interactions with service users. Their training and experience shine through in the way...
They provide a high level of care service that stands out for its quality and reliability. The staff is not only excellent in their skills but also demonstrate remarkable professionalism and compassion in their interactions with service users. Their training and experience shine through in the way they handle various situations, ensuring that each individual receives tailored support. Moreover, communication is a key strength of this service. Caregivers actively listen to the needs and concerns of the service users, fostering an environment of trust and openness. They take the time to explain procedures clearly, answer questions thoughtfully, and keep family members informed about their loved ones' care. This emphasis on effective communication ensures that service users feel respected and valued throughout their experience. Overall, the combination of exceptional caregivers and strong communication makes for a positive and supportive care environment.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you for this wonderful review, we are so pleased that you and the family are happy with the services we are delivering. We will remain committed to delivering high standards of care ensuring your mum flourishes in the comfort of her home.
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Review from Ian C (Son of Client) published on 10 January 2025 Date of experience: October 2024•Submitted via Website•
Overall Experience
I was very happy with the choice of provider a lovely fit for my dad. All members of the team were dedicated caring and compassionate to meet my father's needs. I cannot thank them enough for the time they spent caring for him.
I was very happy with the choice of provider a lovely fit for my dad. All members of the team were dedicated caring and compassionate to meet my father's needs. I cannot thank them enough for the time they spent caring for him.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Aww thank you so much, we appreciate it. It was a pleasure to look after him, we miss him and appreciate the support from all of you. Thank you for your kind words.
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Review from J A (Nephew of Client) published on 21 August 2024 Date of experience: July 2024•Submitted via Website•
Overall Experience
The girls have been looking after my uncle for a couple of months now and they are all doing a very good job. Getting the hours that my uncle needed was hard to judge at first but they have been able to adjust very quickly and I would just like to thank them all for the work they put in.
The girls have been looking after my uncle for a couple of months now and they are all doing a very good job. Getting the hours that my uncle needed was hard to judge at first but they have been able to adjust very quickly and I would just like to thank them all for the work they put in.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for your heartfelt review, it only motivates us to do more and do better.
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Review from L B (Wife of Client) published on 5 August 2024 Date of experience: July 2024•Submitted via Postal Review Card•
Overall Experience
Super care, friendly carers - feel like part of our family. Initial contact resulted in fast and professional assessment and agreement of needs.
Carer always arrives on time.
Super care, friendly carers - feel like part of our family. Initial contact resulted in fast and professional assessment and agreement of needs.
Carer always arrives on time.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you for this, it gives us the utmost satisfaction when our clients and family are happy with our care delivery. That is our mandate and we will continue to fulfill this.
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Review from Lynn S (Daughter-in-law of Client) published on 24 May 2024 Date of experience: April 2024•Submitted via Postal Review Card•
Overall Experience
I am very happy with the care my mother-in-law is having. The carers are doing an excellent job, they are very professional. They communicate with the family all that they have done through the time they are looking after her which is very kind and considerate. All her needs are taken care of such...
I am very happy with the care my mother-in-law is having. The carers are doing an excellent job, they are very professional. They communicate with the family all that they have done through the time they are looking after her which is very kind and considerate. All her needs are taken care of such as washing, showering, medication, cleaning, making meals and drinks. The carers are lovely companions and she looks forward to seeing them. All the family appreciate the carers' exceptionally good care.
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
We are so pleased that you are happy with the care that we are providing for our lovely service user. This only motivates us to do more and strive for excellency every day, your satisfaction is our utmost priority. Thank you once again for trusting us with her care.
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Review from Karen H (Daughter of Client) published on 22 May 2024 Date of experience: May 2024•Submitted via Website•
Overall Experience
The service from Optimal Healthcare has been exceptional. Always on time and flexible to accommodate additional needs. It's great to see Mum back in to a routine. Communication is great. Five stars!
The service from Optimal Healthcare has been exceptional. Always on time and flexible to accommodate additional needs. It's great to see Mum back in to a routine. Communication is great. Five stars!
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
It's amazing to hear that, it only encourages us to do better and more for our valued clients. We aim to enrich lives every day while they flourish in their home environment.
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Review from N N (Granddaughter of Client) published on 16 May 2024 Date of experience: March 2024•Submitted via Postal Review Card•
Overall Experience
Optimal Care and the care provided is fantastic. They communicate well with us as a family. Make fun for my nan and most importantly make her smile. I have confidence in their care and compassion is second to none!
Optimal Care and the care provided is fantastic. They communicate well with us as a family. Make fun for my nan and most importantly make her smile. I have confidence in their care and compassion is second to none!
↩Reply from Yeukai Mutazu, Registered Manager at Optimal Healthcare Ltd
Thank you so much for such a wonderful review and for entrusting us with the care of your loved one. We shall continue doing our best to ensure they receive optimum compassion and care.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Optimal Healthcare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Optimal Healthcare Ltd.
Accreditations
There are no accreditations posted yet for Optimal Healthcare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Optimal Healthcare Ltd
How much does Optimal Healthcare Ltd cost?
The agency lists fees from £30 for hourly visiting care and from £1,400 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Optimal Healthcare Ltd employ?
Optimal Healthcare Ltd employs 16 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Optimal Healthcare Ltd to verify any information. View our terms and conditions. Optimal Healthcare Ltd has an Enhanced Service -what an Enhanced Service includes.
